Patrick T
September 04, 2026
Lavira and Cody have been really great to work with! Their customer service is on point and Cody was extremely helpful in choosing my equipment. Couldn’t recommend the team at South Elgin Best Buy more!
Store is clean and easy to navigate - but it seems small items have disappeared from the shelves as their inventory did not match what we could find. Most of the time I can find what I want - but this time I couldn't, even though their inventory said it was there. The staff eas helpful and tried for a while to find it - even though they eventually gave up.
Would give 0 stars because I walked away with nothing but wasted time. 8/18 around 7 pm many customers were left waiting because they didn't have "staff" to help get headphones. Please hire the right staff, train your employees, or don't even bother being open. This is ridiculous.
Had to do a return and an order pickup. Caleb helped with both and it was super easy and quick. Thank you!