Took my Dad in to get a new apple watch band and Trenton at best buy was very kind and helpful being patient helping my Dad with his choices.
It's alright, I like it well enough for some tech things. BUT don't go there if you simply want to get a phone. Perhaps the staff simply isn't trained in how modern phone's work but instead of simply selling the phone to me they want to instead set it up through a provider which isn't necessary. I'm on a family plan and don't have the time to bring in the owner of said plan, so I instead purchased my desired phone directly through apple and set up the phone at home by simply transferring the data and number, no involvement of the service provider needed.
So hopefully changes are made, cause I wouldn't mind buying a phone from Best Buy, but I don't wanna be told that I can't get the newest phone unless it's via the service provider and then be offered an older model that I don't want cause somehow that one doesn't need said provider to transfer the info.
Got some help in finding what I was looking for from the first person I asked. In and out in under 10 minutes. Thanks guys.
Inspector G
February 23, 2025
Went to buy a small portable camera 7pm one evening,few employees in the store to help me, had to walk around to find somebody, camera display case was nearly empty. Nothing that was shown as in stock online was there, I asked a question about the camera, and the guy handed me the box back and said here why don’t you just read this and find out what your looking for…amazing
Response from Best Buy
February 24, 2025
Good Morning,
Best Buy strives to provide a welcoming environment where you are easily able to find the items and support you need. So, we absolutely understand how you are feeling after this did not match your recent experience. We would love to connect with you and be able to review these concerns in depth. Please contact our team by sending us a private message on social media. Be sure to include your Google review in your message: #64846240.
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Kindest regards,
^Bobby