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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

4.1
(2064 reviews)
Carol C
October 07, 2024
5 out of 5
My phone had been infected. The infection was destroyed by a very competent employee.
Ember K
October 02, 2024
4 out of 5
Not a bad place. Hoping they increase their inventory as I had to go to a different Best Buy in another city to get what I needed. Over all the staff was quite helpful and wonderful to speak with.
Shom H
September 18, 2024
1 out of 5
Former Total Tech member. Issue is with their Geek Squad.
Response from Best Buy
September 18, 2024
Hello, Shom, Thank you for providing your feedback Google my Business. I understand having issues with Geek Squad is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention " Google Review 64214486", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
Monica G
September 07, 2024
1 out of 5
So, I ordered $10,000. in appliances in May....I'm STILL waiting for the oven to be installed...3 months later. And now the tv I ordered is installation delayed. HORRIBLE customer service. All they can say is "sorry ", but you still have to pay. I HAD been a customer for over 10 years. This is the WORST service ever!!!!
Response from Best Buy
September 07, 2024
Hi Monica, Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention. We would love to address any questions or concerns you may have. Please reach out to our team by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64169765 as reference. We look forward to hearing from you. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Best, ^Kadian

About Best Buy Springfield

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