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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

4.1
(2103 reviews)
Cait J
April 29, 2025
4 out of 5
Good
Chris H
April 19, 2025
5 out of 5
Bought a pre built PC. I normally just build my own. However, this time, I decided I couldn't wait to play and wanted to run and get a PC and take it home to hook it up and play. The guys at BestBuy in Sptingfield Illinois were amazing. No pressure, good advice, and friendly.
Ronald M
April 11, 2025
1 out of 5
Plenty to share when u are in store shopping. After u purchase and have a question try and talk to a professional on the phone . Spent $1800.00 on TV and sound bar, had a question on getting sound bar to link with tv. Their answer make a service appointment and pay an additional $99 dollars. My answer I am returning your sound bar on My LAST TRIP TO YOUR STORE . Manufacturers help line is a virtual AI assistant( worthless). Pay out the ass ,and NO CUSTOMER SERVICE.
Response from Best Buy
April 12, 2025
Hello, Ronald, Thank you for leaving us a review. As a consumer myself, I understand the importance of receiving support when it comes to linking your TV to your soundbar, particularly following a substantial investment. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Kindly mention the phrase "Google Review, Convo #65034076" when reaching out via social media. Thank you, ^Ruby
roberta s
April 06, 2025
4 out of 5
It’s ok most of the time

About Best Buy Springfield

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