This place is awful!!! I bought a TV online that was said to be in stock. Drove an hr away to the store that had it, and when I got there, they said they don’t have it. Instead of trying to fix the situation, Vanessa (the only store manager according to her), just kept trying to sell me a more expensive TV. It’s absolutely disgusting. Zero professionalism there.
Response from Best Buy
November 30, 2024
Hello, Mike,
Thanks for reaching out and providing your feedback. Purchasing a new TV is usually a time of Joy so I can understand how you feel. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64494582. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64494582
Thanks,
^Ezra
Crystal W
November 03, 2024
Very helpful and smart about computer s
Good place. Way better than one in Homewood. Knowledgeable and easy to find staff.
The worker Trevor Rockaitis was a complete racist to me. Called me a bad name even though I do not fit into that description. He needs to be fired immediately!!!
Response from Best Buy
October 22, 2024
Hello, Jaden,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64342551. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64342551
Thanks,
^Ezra