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Frequently Asked Questions About Best Buy Vernon Hills

How do I check product availability at the Vernon Hills Best Buy?
How do I check my order status?
My local Vernon Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Vernon Hills stores’ holiday hours?

Recent Reviews

4.2
(1845 reviews)
Andi B
December 31, 2024
5 out of 5
Abe is awesome, thank you for making my shopping easy and stress free
Aaron S
December 30, 2024
1 out of 5
Best buy is trying their best to go out of business. With Amazon and Walmart both creeping into their space, you'd imagine pricing and customer service would have to be top tier to keep them competitive. However Every time I go to this best buy I find myself wanting to smack the floor service employees as they fail to know where anything is or what the latest products are. Supervisors are no better and often have less insight than the floor employees. no one will miss best buy when it's gone. But this location is begging to close.
Response from Best Buy
December 31, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to ask questions about my electronics before I make my actual purchase. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience. so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64626802". Full Name E-mail Address Phone Number Regards, ^Josh
Dm B
December 22, 2024
1 out of 5
terrible service terrible manager
Response from Best Buy
December 22, 2024
Hello, Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we expected. We would like to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64596277 as reference. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Best, ^Kadian
John C
December 21, 2024
3 out of 5
We were unable to find the DVDs as a gift and we were unable to find an accessory for the Nintendo switch. Their inventory seemed sparse . I used to love Best buy and have been disappointed. The last couple times I've gone there. They've changed their business model to carry less in stock at the stores. So it makes a trip there to the physical store less appealing.
Response from Best Buy
December 21, 2024
Good Evening, John. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64589414" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey

About Best Buy Vernon Hills

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