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Best Buy Vernon Hills
Services Offered
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Frequently Asked Questions About Best Buy Vernon Hills
How do I check product availability at the Vernon Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vernon Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vernon Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vernon Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1849 reviews)
Dennis B
January 17, 2025
5 out of 5
I had to pick up a Samsung.com order, and the person who took care of me was very helpful. The process was quick and easy.
Jennifer K
January 15, 2025
1 out of 5
I went to buy multiple high ticket items. I was in the store for about 20min and no one came to help or asked if I needed anything so I left and going to another store.
Response from Best Buy
January 15, 2025
Hello, Jennifer,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64681485. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64681485
Thanks,
^Ezra
Andi B
December 31, 2024
5 out of 5
Abe is awesome, thank you for making my shopping easy and stress free
Aaron S
December 30, 2024
1 out of 5
Best buy is trying their best to go out of business. With Amazon and Walmart both creeping into their space, you'd imagine pricing and customer service would have to be top tier to keep them competitive. However Every time I go to this best buy I find myself wanting to smack the floor service employees as they fail to know where anything is or what the latest products are. Supervisors are no better and often have less insight than the floor employees. no one will miss best buy when it's gone. But this location is begging to close.
Response from Best Buy
December 31, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to ask questions about my electronics before I make my actual purchase. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience. so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64626802".
Full Name
E-mail Address
Phone Number
Regards,
^Josh