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Best Buy Vernon Hills
Services Offered
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Frequently Asked Questions About Best Buy Vernon Hills
How do I check product availability at the Vernon Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vernon Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vernon Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vernon Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1860 reviews)
Robert K
February 16, 2025
5 out of 5
Great customer service
Jonathan S
February 07, 2025
1 out of 5
A joke.
Response from Best Buy
February 07, 2025
Hello, Jonathan,
I appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www.facebook.com/bestbuy) with the details of your situation, your full name, phone number, e-mail, and the address to the location visited. Also add Google Review 64786829. We look forward to hearing from you.
Kind regards,
^Deysha
Jonathan S
February 07, 2025
1 out of 5
Don’t come here for help. Manager will walk away have someone who does not know what they are doing come and help you and they have to call someone else to figure it out. Just for all of them to be wrong in the end. Don’t buy and for everyone’s sake if you do don’t cancel your order. They will keep your money and make you jump through hoops to get it back.
Response from Best Buy
February 07, 2025
Hello, Jonathan,
Thank you for leaving us a review. As a consumer myself, I understand the importance of obtaining assistance with your order, particularly when you arrive with questions to your local Best Buy store. We appreciate your feedback, and would like to offer further assistance. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64786828" when reaching out via social media.
Thank you,
^Ruby
Faded W
February 07, 2025
1 out of 5
Zero stars. Asked for a manager when I walked in. He asked me one question and then walked away in the middle of explaining what I’ve been dealing with. He then had someone else who didn’t even know what they were doing to help me. The guy had to call someone else on the phone. And my issue was never solved. A joke of an establishment. Don’t come here looking for help.
Response from Best Buy
February 07, 2025
Hey there.
Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you message us, please include your full name, phone number, email, and reference your Google review number #64786802.
Regards,
^Jason