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Best Buy Vernon Hills
Services Offered
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Frequently Asked Questions About Best Buy Vernon Hills
How do I check product availability at the Vernon Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vernon Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vernon Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vernon Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1845 reviews)
Andi B
December 31, 2024
5 out of 5
Abe is awesome, thank you for making my shopping easy and stress free
Aaron S
December 30, 2024
1 out of 5
Best buy is trying their best to go out of business. With Amazon and Walmart both creeping into their space, you'd imagine pricing and customer service would have to be top tier to keep them competitive. However Every time I go to this best buy I find myself wanting to smack the floor service employees as they fail to know where anything is or what the latest products are. Supervisors are no better and often have less insight than the floor employees. no one will miss best buy when it's gone. But this location is begging to close.
Response from Best Buy
December 31, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to ask questions about my electronics before I make my actual purchase. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience. so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64626802".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Dm B
December 22, 2024
1 out of 5
terrible service terrible manager
Response from Best Buy
December 22, 2024
Hello,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we expected. We would like to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64596277 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
John C
December 21, 2024
3 out of 5
We were unable to find the DVDs as a gift and we were unable to find an accessory for the Nintendo switch. Their inventory seemed sparse . I used to love Best buy and have been disappointed. The last couple times I've gone there. They've changed their business model to carry less in stock at the stores. So it makes a trip there to the physical store less appealing.
Response from Best Buy
December 21, 2024
Good Evening, John.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64589414" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey