Best Buy used to be great, but I don't think I'll ever go there again. Trying to get ahold of a human being on the phone there is utterly ridiculous. If you want to get someone from the store you bought from on the phone, it's impossible! Instead you get some tech person from India who has no clue what he's doing.
Response from Best Buy
January 02, 2026
Hello Scott,
Thank you for your review. We recognize how disappointing this experience must have been, and we appreciate you bringing it to our attention. We'd like to follow up and assist however we can. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/f0ff4b)
- Twitter/X (https://bby.me/v78u4c)
- Instagram (https://bby.me/fnodwo)
When reaching out, please reference your Google Review 99011.
Kindest Regards.
Nathan M
December 30, 2025
Had an issue with an item not in our bag after check out. However, when we returned to the store the management made it right
Rafael S
December 25, 2025
Tecnología a la vanguardia. Me encantó el gran surtido que tienen. Los precios son más que competitivos. Lo que no encontré en el lugar me resolvieron en breve, me lo enviaron a casa.
Mucha limpieza. La atención de los empleados es de 10.
Went to go buy a MacBook but not a single employee came to talk to us very disappointed will not be shopping here again. Will order online instead at a different business.
Response from Best Buy
December 23, 2025
We understand the frustration when you were unable to get help when shopping in one of our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/8uj3ja), Twitter/X (https://bby.me/9wsn79), or Instagram (https://bby.me/pf1x9n), and mention your Google review, 93490.