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Frequently Asked Questions About Best Buy Vernon Hills

How do I check product availability at the Vernon Hills Best Buy?
How do I check my order status?
My local Vernon Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Vernon Hills stores’ holiday hours?

Recent Reviews

4.1
(1932 reviews)
diane b
September 01, 2025
4 out of 5
Best Buy in Wesley Chapel, Florida is a reasonably helpful store. I would give them high ratings on their computer knowledge. However, they are very understaffed. You do need to wait for an appointment. And even when you have an appointment, you have to wait. So bring a good book or make sure your phone is charged up because you will wait.
Kyle C
September 01, 2025
2 out of 5
Super pushy sales people and prices are cheaper online and other stores.
Keith S
August 31, 2025
2 out of 5
Friendly staff but wouldn’t comp an item that was listed in store as 379.99 and online for 309.99. They lost a sale because of that and a home remodel. Staff was nice enough but even they couldn’t explain the discrepancy in price. Wasted 30 minutes there just to go to Walmart instead. Wouldn’t recommend shopping there due to the lack of willingness to make a sale for one, make the customers life easier for 2, and amend the discrepancy on their own site for 3.
Response from Best Buy
August 31, 2025
Good Evening, Keith, We fully understand how you are feeling after not getting the assistance you needed regarding a pricing concern while in store. We would love to partner with you and review these concerns together. Please feel free to send our team a private message through social media, so we can help. - Facebook (https://bby.me/bbq1hl) - Twitter/X (https://bby.me/fk1d9k) - Instagram (https://bby.me/mfsu6k)
Madison T
August 26, 2025
5 out of 5
Tim was so nice and helpful.

About Best Buy Vernon Hills

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