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Best Buy Vernon Hills
Services Offered
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Frequently Asked Questions About Best Buy Vernon Hills
How do I check product availability at the Vernon Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vernon Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vernon Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vernon Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1878 reviews)
Cheri D
April 15, 2025
1 out of 5
Went to pick up my laptop from Geek Squad and couldn't get it because I didn't have a reservation. When I was called they told me just come pick it up no reservation was required. Employee there didn't seem to want to listen and brushed me aside.
Response from Best Buy
April 15, 2025
Hello, Cheri,
Thank you for reaching out to us here on Google to share your recent experience in this repair. We understand how important a computer can be in our daily lives and would be happy to take a closer look into this with you. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 65044219
Regards,
^Brandon
Nancy C
April 14, 2025
5 out of 5
The guy who works in the cell phone was awesome. I think his name was Sebastian? He was super helpful and friendly!
Andrii S
April 14, 2025
5 out of 5
Fast pick up, like it
nursultan o
April 05, 2025
5 out of 5
Excellent service, everything is available!