Annoying as hell to be kicked around the store for a single pick up/trade in for 40 minutes, only for the actual transaction to take less than 2 minutes. Obviously they’re busy, but when an associate in Mobile is helping you and then diverts into a 25 minute conversation with another customer, it’s a huge waste of time.
Response from Best Buy
August 29, 2026
Hello, Joseph,
We understand that visiting a busy store to complete a pickup during the weekend can be difficult. If you would like to have a complaint filed please reach out to us on any of our social media profiles below with Review 215009 for support.
Facebook (https://bby.me/GjIN5t)
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Couldn't help me but very nice
This place is a joke, fake sales with extremely limited supply. Will never spend another penny with them again. They have sucked for a long time anyway.
Great products
Easy shopping
Fast service.