Gabriel S
October 27, 2026
This was the first time at this location, and I am a BestBuy credit card holder. So, I visit these stores fairly frequently. The store seemed to be low on certain items, I saw a lot of empty slots. But what was most disappointing was the lack of available staff to answer a simple question about the availability of an item. It took almost 15 minutes to get someone's attention, only to find out that they didn't stock the item I wanted. We had to look around and ask a few times before we got anyone to respond. Not cool. I will not return here.
Disappointed in customer service while shopping for cellphone cases.
Response from Best Buy
October 27, 2026
Hello, thank you for leaving us a review. Being able to ask questions about your accessories before you purchase is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #244182".
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Waited for 30 minutes for help which never came. And I was there when the door opened. Employees standing around but no one to help me. Trying to buy a tv went to Walmart and found a better deal anyway.
Response from Best Buy
October 26, 2026
Getting help in our stores should be easy, and we understand the frustration you experienced with this trip. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/jgH6Jx), Twitter/X (https://bby.me/ewI0r5), or Instagram (https://bby.me/nWhga7), and mention your Google review, 243760.
Double oven is awesome. Great price. Quick and easy delivery.