Best Buy Avon

Very friendly, I recommend this establishment

Absolutely the worst experience I've ever had purchasing anything in my life. I ordered two TV's as Christmas presents on Black Friday. Today they delivered them and I watched the delivery driver pick the TVs up one at a time and basically toss them on my porch in the freezing cold. And left them there. I would have been home if they delivered them the day they were scheduled. But they just decided they'd bring them whenever they wanted. I'm 45 minutes from the store which is why I had them delivered. I tried to contact the delivery company and waited almost 27 minutes before someone answered and disconnected. So I contacted the store because surely someone wants to hear about this experience. Nope, you can't talk to someone in the store. After trying to have a conversation with a robot. I finally gave up. Then I tried to use the support chat option. To be told the only way to resolve and tell someone is to drive 45 minutes to the store. I told the chatbot I didn't want to drive there. So they kindly gave me a number and said just ask for a manager. So I was relieved. Thought it was a solution. No. It was the general number to Best buy I had already called. And still couldn't get someone on the phone. What an absolute joke of a company. I've been buying products from them for years. I pay to be a My Best Buy member. And they don't have the decency to take a phone call to leave feedback. So here we are 3 hours later with still no conversation with anyone but a robot. Smh. Buy it on Amazon this is why retail is dying. If you can't provide a person to speak to why do you even have a storefront?? DO NOT BUY HERE!

I highly recommend that next time you tell a customer two times that the tv wouldn't fit in their car. You actually try or maybe measure before giving up and leaving the customer to put a heavy TV in their car alone. It fit perfectly with room to spare, box and all. Don't say that you cant lay the tv down sideways when you did so right in front of me in another car with a TV.

worst experience ever. so racism. i waited 15 minutes calmly for service at car department. when guy showed up he said he will help other white guy who came way after me. very disappointed . these kinda people will make America grear again really??