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Best Buy Bloomington
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Bloomington
How do I check product availability at the Bloomington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bloomington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bloomington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bloomington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1928 reviews)
Kens- b
November 16, 2024
5 out of 5
The staff was mind blowing good . Such a great experience today . Extremely friendly. I had what I needed in seconds. Wow just crazy good .
Jim S
November 14, 2024
5 out of 5
We've had good experiences in the Bloomington Best Buy for 8 years. This year the store seems especially well run.
We never owned laptops, and bought two this week. Super impressed with Kyson Barger, who walked us through various options, answered lots of questions, gave us insights. We think we got just the laptops we needed.
Maddie S
November 11, 2024
1 out of 5
Most incompetent staff I have ever experienced. I dropped off my phone with a damaged screen and was recommended to buy more storage on iCloud for a backup in case of factory reset after the repair. I end up spending more on extra storage for backup and my phone finally begins the process. At this point I am allowed to leave and am told it will be repaired in 3-4 hours. I left them 2 modes of contact in case of issues. I come back to my phone not fixed because it was still backing up and no one from Best Buy had attempted to contact me about the issue. Not only did I end up spending extra money because of this incident, but now I have to keep coming back to easily the worst Best Buy in the world for the repair and compensation. If I were you, I would make the drive to Indianapolis and not bother here.
Response from Best Buy
November 11, 2024
Howdy, Maddie.
Thank you for taking the time to leave your feedback with us. We would like to formally document your experience, and do what we can to further assist you. To connect with a live representative you can contact us through one of the social media platforms listed below. Please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and reference your Google review number #64412611. We look forward to hearing from you.
Thanks,
^Jason
Tabatha J
November 10, 2024
3 out of 5
Disappointed! Once again. I had an appointment scheduled by Apple Support for an iphone issue (Best Buy is Apple certified). First, I showed up, and I wasn't even on their schedule!!! Second-I was there for 30 seconds before the employee at the desk told me they "don't do that here." They're Apple certified, but can not replace a phone that's under warrantee by Apple. They aren't "certified" for replacements?! So now I need to go to Indianapolis- Keystone at the Crossing, to be exact!!!
Response from Best Buy
November 10, 2024
Hello, Tabatha,
Thank you for reaching out, and for taking the time to share your experience here with us. We know how important a mobile phone can be, and understand how we would feel needing our phone repaired. We would be happy to document any feedback you may have here. Please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64408399
regards,
^Brandon