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Frequently Asked Questions About Best Buy Bloomington

How do I check product availability at the Bloomington Best Buy?
How do I check my order status?
My local Bloomington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bloomington stores’ holiday hours?

Recent Reviews

4.0
(1941 reviews)
Jon S
January 30, 2025
1 out of 5
Only if your in a small town and it's the closest thing to an electronics store in the nearest 30 miles...
Response from Best Buy
January 30, 2025
Good Evening, Jon, We certainly understand how you are feeling after not getting the quality of assistance you needed when you had reached out. We would love to connect with you and review the concerns you have. Please contact our team by sending us a private message on social media. Be sure to include your Google review in your message: #64755251. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
Beth P
January 27, 2025
1 out of 5
Called and got a person on the phone. Just bring in the device and we can take care of it. I go in, only to be told I need an appointment. None available for the next day. My opinion is they suck. No two people agree on what they can and can't do, as well as a timeframe.
Response from Best Buy
January 27, 2025
Hello, Beth. Thank you for taking the time to provide this feedback. Being told incorrect information is far from the customer focused experience we aim to provide, and I can understand your feelings here. I would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams and assist in any way that we can. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 64736742. Best, ^Allison
Patrick R
December 26, 2024
1 out of 5
Zach and Adam the two “Mangers” who work in Best Buy hoodies were not very helpful. I will not be returning to this Best Buy.
Response from Best Buy
December 26, 2024
Hello. Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64610837" and share your full name, email, and phone number. Thanks, ^Jacob
Kris O
December 20, 2024
1 out of 5
I don't know what it is about this store but every time I go in there to purchase something or try and get assistance with something I am completely ignored. Today went to purchase a TV. Walked around to get assistance as I can't carry it on my own and I couldn't find the one I wanted. I found someone for help, they told me they could not help and sent me another person to call for help, then told me to go wait back by the TVs. I then looked on my phone and noticed the time. 20 minutes later no one came to help me. I am starting to think this store is homophobic or this store is not interested in selling me products. I really hate this because this forces me to go to others stores that I would prefer not to use but at least they want my money unlike Best Buy.
Response from Best Buy
December 20, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to ask questions about my electronics before I make my actual purchase. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64587150". Full Name E-mail Address Phone Number Regards, ^Josh

About Best Buy Bloomington

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