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Best Buy West Carmel
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Frequently Asked Questions About Best Buy West Carmel
How do I check product availability at the West Carmel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Carmel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Carmel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Carmel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1699 reviews)
Terry L
January 23, 2025
5 out of 5
Online order, easy pickup when it arrived.
Ellis L
January 14, 2025
5 out of 5
Friendly sales associates, quick service, and good sales.
W3ST
January 09, 2025
1 out of 5
By far the worst customer service. Visited looking for my daughters birthday gift had plenty of questions about an apple product we wanted to purchase the guy with the apple shirt was on a personal call a couple feet away never even asked if we needed help. After about 30 mins we had to go search for somebody. Nobody is willing to help. After we tried getting some ear buds again locked, again nobody around to help. 15 mins later an employee walks by we stop him to get help seems very rushed says he would get somebody, 10 more mins go by nobody comes. We decided not to buy anything else we go to the register to pay said service was bad all we got was sorry to hear that nothing else. We have been best buy customers for years we own a credit card that never has a late payment. This experience makes me never want to come back to this location. TERRIBLE
Response from Best Buy
January 10, 2025
Hello,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64661933.
Kind regards,
^Aaron
Brandon g
January 07, 2025
5 out of 5
Friendly environment