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Best Buy West Carmel
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Frequently Asked Questions About Best Buy West Carmel
How do I check product availability at the West Carmel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Carmel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Carmel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Carmel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1770 reviews)
Dwan J
September 21, 2025
5 out of 5
Friendly and helpful staff
Tosseia H
September 09, 2025
5 out of 5
The Protection Plan is worth every penney.
Kenyon K
September 06, 2025
1 out of 5
In July I placed an online order for a stand-alone ice maker to replace my old one which had stopped working. I pre-paid for haul-away of the old one, delivery of a new one, and installation of the new one. At the time of the order I spoke with a live person by telephone who confirmed that the delivery, haul-away, and installation would be done on the same day. Best Buy rescheduled twice because the ice maker was out of stock. With each rescheduling I spoke with a live person who reassured me that the delivery, haul-away, and installation would occur on the same day. When the ice maker was finally delivered today after a 2 month delay, the delivery men said that they do not haul-away old ice makers or install new ones. A supervisor working in another state 1000 miles away called and told me that Best Buy does not offer haul away or installation of ice makers. He said it was my responsibility to find someone to haul-away the old and install the new. He refunded the charges for haul-away and installation. Best Buy should not have sold me haul-away and installation services. Had I known that they were going to renege on their promises, I would have purchased from another vendor.
Response from Best Buy
September 06, 2025
Hello, thank you for taking the time to share your experience with us here. I also like to know that I have all the correct information regarding my services. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #40277".
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Cathy B
September 02, 2025
5 out of 5
Quick and friendly