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Best Buy West Carmel
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Frequently Asked Questions About Best Buy West Carmel
How do I check product availability at the West Carmel Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Carmel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Carmel stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Carmel Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1716 reviews)
Kida L
March 27, 2025
1 out of 5
The worst customer service I have experienced in while.I got treated badly even though I spent lot money of on items.I felt so disappointed cause we customers deserve respect no matter where we came from.I will never recommand it to anybody.
Response from Best Buy
March 27, 2025
Hello, Kida,
Thank you for your review and for taking the time to share your experience with us. We aim to provide a positive experience for everyone, though it seems you did not receive that. If you'd like assistance or want to formally document your visit, please consider sending a private message on social media with your name, phone number, and email.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64973579” when reaching out on social media.
Regards,
^Meghan
Dalila V
March 13, 2025
5 out of 5
Thx
Nicole B
March 12, 2025
5 out of 5
Helpful staff.
Teresa C
March 01, 2025
1 out of 5
I went to the Geek Squad on Michigan Rd, indy to have my laptop upgraded from Windows 8.1 to Windows 10. They installed an old version with an expired activation key so I can’t activate it on my computer. They did not run multiple updates so I had to waste an evening on the phone with user support to do that. After 2 more trips to the store They said there’s nothing they can do about the expired key but as long as I can get by with partial access it’ll be ok. I asked for my money back and was told no.
Response from Best Buy
March 01, 2025
Hi, Teresa,
Thanks for sharing your review. We know how important it is for your computer to be updated and running properly, so we can see how this is not ideal. We'd like to follow up with you on this.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64878145" in your message. Thanks!
Regards,
^April