Best Buy Westfield

Was going to purchase a new UPS backup for one that had died. Took some old electronic items with me and some dead batteries from the old UPS since Best Buy was listed as a drop off for used electronics. They would not accept the items, so I took them to local toxic waste place and ordered the UPS from Amazon for $5.00 less and it was delivered that evening. The batteries that were in the UPS were purchased from Best Buy. Bye Bye Best Buy..Hello Amazon.

I recently came in to look at TVs during sales. Jordan was extremely helpful when I talked to him. He was a big reason why I chose to buy from this store instead of ordering on Amazon. Thank you for all your help!

We purchased a 75-inch television on June 12 from the 14610 N Meridian Street store in Carmel, IN, and it still hasn’t been delivered!!! We paid for the television, paid for a top of the line mount, paid to have it installed, paid for the warranty, and got the Best Buy credit card and we have been treated like trash. We have made at least eight calls and have been given the run around on every call. The person set to deliver the tv called and said they couldn’t find the television and would not be coming as scheduled. We continued to call Best Buy and got nowhere except a later date the tv would be installed, but they canceled that delivery too! By the way, if you call the phone number listed for the store the call does not go to the store but to a general Best Buy call center. The situation is long and bad. I could go on for several paragraphs. In short, we would recommend that you do not ever go to Best Buy! Ed and April Schilling

Great service and professional staff that will always go out of their way to help you find the right product for you. Highly recommend Total Rewards program if you buy electronics or ever need support totally worth it, and always there to help with support with products or shopping for something new. Thanks!