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Best Buy Westfield
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Frequently Asked Questions About Best Buy Westfield
How do I check product availability at the Westfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Westfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Westfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Westfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1459 reviews)
William M
November 15, 2024
2 out of 5
service was terrible. We bought a phone and they were not able to set it up.
Response from Best Buy
November 15, 2024
Hello, William,
I know it's important to get the service you need in-store, so we appreciate this feedback. If you ever need future support or would like your experience formally documented, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64429100” and share your full name, email, and phone number to connect with a live agent within hours of operation.
Kind Regards,
^Meghan
Michael B
October 18, 2024
3 out of 5
Best Buy used to be an electronics store that was cool to walk around, now it seems like the items you really want are online only.
Response from Best Buy
October 19, 2024
Hi, Michael,
Thanks for the review! We understand how important it is to have the items you really want to see, instore. We would love to follow up with you to learn more about the items and services you would like to see inside our retail locations.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64327414" in your message. Thanks!
Regards,
^April
Sushil K
October 16, 2024
5 out of 5
The Sales representative and the tech guy were very knowledgeable and patient and answered all the questions to my satisfaction
Chris M
October 15, 2024
4 out of 5
Helpful service, competitive prices