Kathryn S
September 22, 2026
Lazy, unhelpful employees
Response from Best Buy
September 22, 2026
Hi, Kathryn,
Thank you for reaching out here to share this review. We pride ourselves on being an open and welcoming environment, and hate to hear that was not the case for your shopping experience. We would be happy to connect with you to learn more about what happened, and ensure your feedback is escalated to the appropriate teams.
To get started, please send us a message on Facebook ( https://bby.me/6smbbw), Twitter/X ( https://bby.me/iex7yC), or Instagram ( https://bby.me/Am5P4U). Please also include a note stating you are reaching out from a Google review by including this reference number: 225397. We look forward to hearing from you!
DECEPTIVE BUSINESS PRACTICES - TEAM MEMBER SOLD $199.99 BEST BUY TOTAL MEMBERSHIP TO ME CLAIMING IT HAD A $300 IN STORE REWARD PROMOTION GOING ON. A MONTH LATER I HAD RECEIVED NOTHING AND HAD TO SPEND AN HOUR PLUS OF MY TIME TALKING TO 3 DIFFERENT PEOPLE TO CONFIRM THERE WAS NO SUCH PROMOTION.
Emine G
September 09, 2026
DON'T COME TO THEIR GAMING, LIKE ME!!!
Because they come with just words for you to get a credit card even if you don't buy anything from them...!!!
I came back to the store to complain about it, the store manager Taylor is saying the same way about the words...!!!
So, that means they were trained that way to get you sign up to the new credit card!?
NO MATTER WHAT, EITHER YOU BUY SOMETHING OR NOT!!!
WHICH I WILL NEVER COME TO BEST BUY AT ALL EVEN THEY WILL GIVE FREE ITEMS!!!