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Best Buy Clarksville
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Clarksville
How do I check product availability at the Clarksville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Clarksville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Clarksville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Clarksville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3840 reviews)
Jake T
December 09, 2025
2 out of 5
I was shopping for about 15 - 20 minutes. When an employee asked me if I planned on buying anything and once I walked over to get what I wanted I was walked to the front to check out. Not giving someone a reasonable amount of time to look aroumd before making a likely expensive purchase is ridiculous. I do not recommend this store.
Response from Best Buy
December 10, 2025
Hi Jake,
Thanks for sharing this review. We're concerned to hear that the service you received in our store didn't meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/c0j9i8), Twitter/X (https://bby.me/u5rp67), or Instagram (https://bby.me/ukwucb). Please include the Google Review reference number #84625 when reaching out.
Kendall G
December 07, 2025
5 out of 5
Great service.....and fast ...... Got what you need for audio.... Soundbar thank you
Laporch
December 04, 2025
1 out of 5
Had an order for delivery. It NEVER arrived. Best Buy conducted a “thorough investigation” (that was instant) and determined they couldn’t provide a replacement or refund. Never shop at Best Buy, their support is useless.
Response from Best Buy
December 04, 2025
Good morning,
Thank you for taking the time to share this with us. We can understand not receiving your item and then being told you are unable to get a refund or replacement, isn't welcome news.
We recommend revising your review to remove your order number for your security, but we'd like to look into this further with you. Please send a private message on one of our social media platforms, Facebook (https://bby.me/gsva3w), Twitter/X (https://bby.me/qpsqn5), or Instagram (https://bby.me/5id433), and mention your "Google review #81317".
Pink S
December 01, 2025
1 out of 5
12/1/25, booked an appointment at Best Buy Clarksville for battery replacement on iphone via the apple online support. Got email confirmation with my appointment date, time, and location and the scheduled battery replacement. When I arrived at Best Buy, an authorized apple support dealer, they had no record of my appointment, even though I showed him the confirmation email. He then told me they dont have my battery in stock and they refused to order it for me unless I left my phone with them for days/weeks, claiming this was an Apple policy and Apple makes them take my phone. I spoke with Matthew the "manager" but he didnt know what to do and asked the clerk what to do. I called Apple when I got home, Apple said they never heard of this policy and could not understand why Best buy wants to hold my phone hostage for days/weeks while waiting for a replacement battery to arrive. This is not good customer service. What happened to my appointment and why do you need my phone as a hostage to order a battery?