Bought a tv, 75 inch Samsung in July. Moved into the new house, got it mounted just find out it has a pressure crack. Customer service can't do anything due to the return window. Just wasted nearly 500 bucks on junk. Highly disappointed
Response from Best Buy
August 27, 2026
Hey there.
We always want our customers to be happy with their TV purchases. If you need help, please reach out to us on social media. Be sure to include your review number, 213081, in your message, Thanks.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Went to buy a phone and smartwatch in cash. No one greeted me after 41mins. So I left. Clearly they are not here to make any sales. Smh.
Response from Best Buy
August 26, 2026
Hey,
Not being able to make a purchase is upsetting. Please share more details with us by sending a private social media message and referencing review #211747.
Facebook (https://bby.me/RJjCwK)
Twitter/X (https://bby.me/74rQA1)
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It's awesome as long as you don't need assistance.
Brooklyn A
August 11, 2026
Dean was amazing! Me and my boyfriend had a great experience at Best Buy thanks to him! He was extremely helpful, knowledgeable, and very descriptive when explaining everything to us. He made sure we understood our options and never made us feel rushed. I really appreciate his patience and great customer service!