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Frequently Asked Questions About Best Buy Clarksville

How do I check product availability at the Clarksville Best Buy?
How do I check my order status?
My local Clarksville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Clarksville stores’ holiday hours?

Recent Reviews

4.1
(3652 reviews)
Dixie A
October 21, 2024
5 out of 5
Clerk who helped up was friendly and very knowledgeable about the product and aware of how it would meet our needs.
Tammy E
October 21, 2024
4 out of 5
Picked up an item I ordered from Amazon.
richard M
October 19, 2024
5 out of 5
The Sales person went above and beyond what he was required he tried to even get us a better deal on the tv we selected
Ki P
October 02, 2024
1 out of 5
Being told to not trust the corporate website by an actual employee is quite the jarring experience. The website stated my order would be ready in an hour. An hour and a half after I placed my order I went to ask about it because I was on a deadline. The person at the counter started at me and repeatedly stated “I don’t have a specific date…”. When I asked if could go get someone else to get the product and bring it over since I didn’t want to have two $500+ charges on my card, I was met with a blank stare and not even an offer to get someone else to help. I understand that I was in the wrong for arriving before I was given the notification. However, the lack of response or urgency has left a bad aftertaste and I can easily go next door to Target and get the same thing. I just figured this would be the best place to buy electronics. Guess the name of the store is misleading as well.
Response from Best Buy
October 02, 2024
Hello, Ki! Thank you for sharing your experience. Selecting store pickup is a great way to quickly get what you need when visiting your local Best Buy. However, some orders require additional payment validation and can take longer to process. Items such as TVs, large appliances, and mobile phones with plans will take additional time to pick up in the store. If you ever need future support or would like your feedback formally documented, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64267991” and share your full name, email, and phone number to connect with a live agent within hours of operation. Thank you, ^Allison

About Best Buy Clarksville

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