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Best Buy Columbus
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Columbus
How do I check product availability at the Columbus Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbus stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbus Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1607 reviews)
Christen W
January 17, 2025
1 out of 5
I would not even give best buy a star rating. I would not even do busy at this store. They reschedule delivery and installation multiple timesand they never called or texted to reschedule. They did not even have the tv I wanted in the store after being told it was there just to pick it up.
Stephen B
January 14, 2025
5 out of 5
I bought a big screen tv there 3 1/2 years ago. I did get a 5 year protection plan. So, when I had problems with the LED panels going bad, I brought it in and traded it in on a new one. The staff was pleasant and work with me. My experience was there went smoothly. I'll be shopping there again.
Greg F
December 30, 2024
5 out of 5
Excellent pick up service.
Adriana G
December 28, 2024
1 out of 5
Terrible service. We were asking three guys for help to buy a cell phone and none of them helped us. Finally, a nice guy sold us the cell phone.
Response from Best Buy
December 29, 2024
Hello, Adriana,
Thank you for the review. As a consumer myself, I always expect to receive great service, which is what we want for all customers who visit our retail stores. I share in your concern, if this was me.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 6461588
Regards,
^Kristy