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Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Columbus
How do I check product availability at the Columbus Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbus stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbus Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1621 reviews)
Jessica
March 23, 2025
1 out of 5
It’s almost impossible to get a person on the phone. The phone system they have is completely ridiculous. I would not purchase anything from a store that it is so difficult to talk to an actual employee of.
Paul W
March 22, 2025
5 out of 5
We got a fantastic refrigerator there. The salesman, John (I believe), was knowledgeable and showed us the pros and cons. He also helped just lately with a printer. Great service!
Patrick K
March 11, 2025
3 out of 5
This Best Buy is just like almost all the other Best Buys around the country. The company is struggling to find it's identity in the Amazon era and is constantly changing its merchandise in an effort to find its niche. 10 years ago, BB was my go-to store when looking for electronics. But now, their inventory is depleted and their stores have minimal staffing. While it was never state-of-the-art, it used to be a good place to see newish technology. Now it seems to be good for expendables (paper, printer ink, phone cases, small appliances) and not much more. It would be great to see the company rebound and be a leader in the field again, but it would take a major shift in buying patterns for that to happen.
Sonali R
March 08, 2025
5 out of 5
Helping staff members