I was surprised to find Legos there. The store had plenty of empty shelf space. It took a while to find an employee that wasn't working in the cell phone area. Once I did they were very helpful & went above & beyond to find the item I was looking for, online. I have to go back next week to the store -50 minutes away, to get my order. Shipping to home was an options, $15 for a $39 order.
Response from Best Buy
October 17, 2025
Hi there, Denice,
Thanks for taking the time to leave a review. I am glad to hear that you were able to get assistance with your purchase.
If you require additional support on this matter, please send us a private message on social media. We would be happy to help you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #57239” when reaching out.
I had a great experience. The person helping me was very knowledgeable and helpful.
Albert K
September 30, 2025
Why was the Mega Evolutions 36 pack booster boxes not brought out? Only the smaller product was 6 pack boosters, tins and 3 packs. Who shopped in the back room before the customers? We see where their customers rank!
Sheri K
September 13, 2025
Very unhappy with this place and won't ever go again had things put on a new computer took 5 days then needed help with a new purchase we were going to make and didn't because all the people were to busy standing around talking to each other can't make any sales that way 6 people nobody helping customers thanks alot.
Response from Best Buy
September 13, 2025
Hey there.
Thank you for your review, Sheri. This is certainly not the kind of experience we want our customers to have. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/ewpc0y)
- Twitter/X (https://bby.me/29e0wi)
- Instagram (https://bby.me/ouqz56)
When reaching out, please mention it is regarding your Google Review 42989.
Kindest Regards,
^ Vanessa