'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Columbus
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Columbus
How do I check product availability at the Columbus Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbus stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbus Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1589 reviews)
Devin R
November 13, 2024
1 out of 5
Went in because I had purchased a "excellent" condition gaming handheld, which by Best Buy's definition is "Excellent: These products look brand new and have no physical flaws, scratches, or scuffs. They come with all original parts and accessories, or a suitable replacement." It was missing the stand, so I told the supervisor on duty that I wanted to keep it, i didn't want to return it. But I wasn't given what I had paid for. I would like to get the stand from another open box or get refunded to a "very good" state instead. He refused to help me at all, tried to sell me a stand (that I had already paid for), and then tried to get me to buy a new one instead. He could have helped me, absolutely chose not to. I worked in this store for 9 1/2 years, and was a manager at one point. It's a shame what it has become. Why even have a physical store if you're not there to help your clients? I returned that handheld, I will be returning the TV that was on my order for principles sake. I won't be shopping in this particular store anymore.
Response from Best Buy
November 14, 2024
Hi, Devin,
Thank you for taking the time to share your experience with your open-box purchase. As mentioned in the "Guide to shopping the Best Buy Outlet" found https://www.bestbuy.com/site/buying-guides/outlet-buying-guide/pcmcat748300448284.c?id=pcmcat748300448284, "Products in Excellent condition look brand new — with no physical flaws, scratches or scuffs — and include all original parts and accessories (or a suitable replacement)". It's disappointing to hear that it was missing a stand but was still listed as "Excellent" condition. We are saddened to hear of what you've experienced and would like to document this on a corporate level. To do so, please send a private message that mentions "Google Review 64424755", and includes your full name, phone number, email address, and receipt or order information to our team on one of Best Buy's official social media platforms listed below.
Facebook (facebook.com/BestBuy)
Twitter/X (twitter.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
Tina
Kenneth L
November 12, 2024
5 out of 5
Was extremely helpful and saved a ton of money
R W
November 09, 2024
1 out of 5
Curbside pickup at this location is incredibly inefficient. Despite checking in on the app and an empty parking lot. After waiting for 20 minutes and no one coming out. I ended up going inside, as this location never seems to have anyone available for curbside pickup. Other locations complete the process in under five minutes, but this one consistently falls short even for curbside pickup.
Response from Best Buy
November 09, 2024
Hi there,
Thank you for taking the time to share this review with us, although we hate to hear that you have issues while attempting to do curbside pick up. We would like to ensure this feedback is escalated to the appropriate teams for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64404410. We look forward to hearing from you!
Regards,
^Katie
Gordon R
October 26, 2024
5 out of 5
Installation was great