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Frequently Asked Questions About Best Buy Columbus

How do I check product availability at the Columbus Best Buy?
How do I check my order status?
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbus stores’ holiday hours?

Recent Reviews

4.1
(1697 reviews)
Bill A
April 02, 2026
5 out of 5
We just bought a TV today 4/2/26 and help was provided by McKenzie. She did a wonderful job thank you for all your good work
Brad R
March 25, 2026
1 out of 5
Horrible customer service
Response from Best Buy
March 25, 2026
Hello, Brad, Thank you for taking the time to share your feedback with us. We understand how important excellent customer service can be, and we would like to take a closer look into this to document any feedback you may have. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 134567. Facebook (https://bby.me/XCbFGI) Twitter/X (https://bby.me/o0hBeZ) Instagram (https://bby.me/yn7zMO) We look forward to assisting you there.
Ron C
March 23, 2026
5 out of 5
My phone had some serious issues and malware problems. I couldn't use it at all. Went to Best Buy and met a very polite and knowledgeable young man named Ceasar. He resolved my issues completely ! Left there with my phone like new, thanks to Ceazar ! I'll be 80 in June. ********* Thank You Young Man and Best Buy for having caring and knowledgeable employees !!(
Danita H
March 14, 2026
5 out of 5
Very friendly customer service.

About Best Buy Columbus

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