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Frequently Asked Questions About Best Buy Columbus

How do I check product availability at the Columbus Best Buy?
How do I check my order status?
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbus stores’ holiday hours?

Recent Reviews

4.1
(1709 reviews)
Pam T
June 06, 2026
5 out of 5
The Geek Squad lady, Crystal, is great. She is very knowledgeable, patient, and thorough.
Jackie W
May 25, 2026
5 out of 5
They had the 2 cables i needed at just the right time.
Steven K
May 11, 2026
1 out of 5
Horrible staff...2 associates saw me coming to ask a question and make a turn the other direction. Catch another stock person, ask her and she rolls her eyes. Been to Best Buy in multiple States...worst store ever.
Response from Best Buy
May 11, 2026
Hello there, Steven! Thank you for taking the time to reach out on Google with a review. We fully understand the need for friendly and professional support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #151194 in your message. You can find us here: Facebook (https://bby.me/hMArxN) Twitter/X (https://bby.me/6dUtm4) Instagram (https://bby.me/xtheYK).
Zach C
April 25, 2026
3 out of 5
Customer service isn't great. I find myself standing around waiting a lot when I come into the store. But they typically have what you need.

About Best Buy Columbus

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