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Frequently Asked Questions About Best Buy Columbus

How do I check product availability at the Columbus Best Buy?
How do I check my order status?
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbus stores’ holiday hours?

Recent Reviews

4.1
(1682 reviews)
Dennis P
January 07, 2026
3 out of 5
Useful at times. Most of what anyone would buy here, they can do much better online. Unless you are not familiar with the product you want to buy and would like to see it in person before buying. I went to look at 3D printer because I have never owned one, I wanted to see some in person. They do not carry 3D printers in store
Response from Best Buy
January 07, 2026
Hi Dennis, Thanks for sharing this review. We know it can be helpful to see a product in person before you make a purchase, and can understand your disappointment that we didn't have 3D printers in-store at this time. If you need any help or would like to discuss this further with us, please send a private message on one of our social media platforms, Facebook (https://bby.me/2y708n), Twitter/X (https://bby.me/eou9mj), or Instagram (https://bby.me/eevg4m) and mention your "Google review #101799," so we can help out.
Amanda A
December 31, 2025
2 out of 5
Could not get help when needed poor customer service
Response from Best Buy
December 31, 2025
Hi Amanda, Thank you for your review. We know it's challenging when you don't get the level of service or assistance you need. Creating positive experiences for our customers is really important to us, and we appreciate you taking the time to share your feedback. To formally document your feedback, please feel free to reach out to us on Facebook (https://bby.me/e6jq9s), Instagram (https://bby.me/ln8cp7), or Twitter (@BestBuySupport). Be sure to mention this is regarding your Google review 98332.
David C
December 28, 2025
5 out of 5
Great People
Markus B
December 26, 2025
4 out of 5
Day before Christmas, so a lot out of sock. Staff was knowledgable and helped us locate our products at other stores

About Best Buy Columbus

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