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Services Offered
Geek Squad Services
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Columbus
How do I check product availability at the Columbus Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbus stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbus Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1675 reviews)
Jr M
December 06, 2025
5 out of 5
Met a very helpful employee ..took the time to explain what u was looking for a rare find to receive actual service these days keep up the good work greenwood Indiana best buy. We all need more place like this !!
C S
December 04, 2025
1 out of 5
Buyer beware. I ordered a portable speaker to be delivered to my house. I received a notification to my phone that the item had just been delivered. So I immediately went searching. The item was not in or near our mailbox, porch, or anywhere on our property. I searched high and low, as I was home when I got the notification stating it had just been delivered. I reached out to customer support immediately and they said that they'd submit for a full refund since I did not want another replacement speaker, fearing the same thing would happen. Said that I would see a refund after the claim is processed within 7-10 business days. I got an email back saying "Your claim has been reviewed and unfortunately is denied, we are unable to issue a refund OR a replacement for your item. We encourage you to contact law enforcement regarding this." HA! Law enforcement. So now, I'm out $139 and a Christmas gift. Never again as long as I shall live, will I spend another dime towards Best Buy. I am disgusted.
Response from Best Buy
December 04, 2025
Hey there,
We would love to follow up with you on this and hear more about your recent purchase. Please send us a private message on Facebook (https://bby.me/2e0m72), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #81447
Team U
November 29, 2025
5 out of 5
Just get it up more...
Eric A
November 23, 2025
5 out of 5
Nice