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Frequently Asked Questions About Best Buy Columbus

How do I check product availability at the Columbus Best Buy?
How do I check my order status?
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbus stores’ holiday hours?

Recent Reviews

4.1
(1719 reviews)
Chad F
August 02, 2026
1 out of 5
I paid $28 for a 2yr warranty on a set of ear buds. They went bad in 4 months. This was the 2nd set I had warranties. I told them I wanted a different model because these are obviously not up to what I need them for. The set i got today I had to pay $28 for a 2yr warranty. This is the 3rd time I've paid $28 for a warranty and its not even been a year. I have $182 in a pair of $89 ear buds.
Response from Best Buy
August 02, 2026
Hey there, Chad, We understand your frustrations surrounding your experience and not getting support. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook, Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:#197174
Courtney J
July 31, 2026
5 out of 5
Ivy with Verizon was amazing, respectful and patient while we worked to set up a new phone! Couldn’t have done it without her!!
Kris S
July 26, 2026
5 out of 5
Best Buy has always been consistent in sales and customer service. One salesperson stands out in the sales of TV’s. His name is Jared. He’s knowledgeable and so helpful. He helped my husband and I with the best choices for our home. Thank You Jared.
Christine B
July 07, 2026
5 out of 5
Manager went in back to find something for me. Thank you!

About Best Buy Columbus

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