Frequently Asked Questions About Best Buy Evansville
How do I check product availability at the Evansville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Evansville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Evansville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Evansville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3183 reviews)
Mary B
July 23, 2026
1 out of 5
I give warranty service a HUGE ZERO!!!!! Beyond mad about how the warranty and repair system is with Best Buy. I will NEVER BUY APPLIANCES WITH THEM EVER AGAIN! It has taken 2 months to get warranty dept to get a claim put in for our washer and then wait forever for it to be approved, then to wait for a call from the service dept to schedule a time for them to come "look " at it. then tell us we will go back and put in our recommendation and you'll hear from someone! Nope we had to continue to call repeatedly. Then to be told they had to order parts. then again we had to keep calling for updates. Then we get a call to schedule a pick up to take washer to repair place to be fixed. Then be told it'll be another week or 2 before they can work on it. So who wants to wait 3 months to go thru this for a repair that is going to cost more than the washer was bought for. NOT ME EVER AGAIN!!!@@@@ ABSOLUTELY HORRIBLE PROCESS FOR REPAIRS AND SERVICE!
Response from Best Buy
July 23, 2026
Hi,
Thanks for taking the time to leave your feedback. It's unfortunate that your experience getting a washer repair was a negative one. We understand why you would be frustrated with not getting an update and having to call multiple times. We would like to speak with you more and document your feedback.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 192124 in your message to us.
X: https://bby.me/f1qbDC
Facebook: https://bby.me/7dIzDW
Instagram: https://bby.me/D3FY11
Bye B
July 13, 2026
5 out of 5
Payton was super kind, gave us a great deal! Shop had everything we needed, and smelt very good.
John T
July 12, 2026
5 out of 5
Clean store. There's always a guy up front thats willing to walk you over to the product that youre searching for.
Carolyn H
July 10, 2026
5 out of 5
Great service!! Everyone super to work with. Courteous, patient, very knowledgeable!! 5+Star!!