Best Buy Evansville

Trashiest service. Trashiest policies. Absolutely no grace period on monthly payments. I paid my monthly payments all on time, I get my item paid off. 2 months later they tell us we magically owe them $170 in late payments for ONE DAY that we apparently were late for a payment (this did not happen). There was no notice. No call no email no mail no nothing. Thanks a lot for letting me know guys! Don't come to this best buy for your electronics or really much of anything as they're incompetent.

Over priced, understaffed and won’t give employees hours so they can make a living

I would not recommend Best Buy for anything anymore. This store has gone downhill especially with customer service. Husband scheduled a car audio and remote start install for my vehicle. Arrived early to drop it off and they would not let him leave the vehicle until the install Technician arrived . Waited an hour for him to show up. Picked up the vehicle after it was done and everything seems to be working good, but realized the next morning my phone mount was gone. Tried calling 3 different times only to be put on hold each time . After the holds each time I got a different response 1st representative says they are transferring me to the technician who did my installation. Conveniently the call drops . 2nd representative gives me a phone number and says it is a direct line , it infact was not and took me to the same call center. 3rd representative who I could barely understand says there is no way to reach anyone at the physical store via phone and he would have to schedule me an appointment to meet with the car audio technician. I just needed to know if my phone mount was at the store before I drive all the way there , but I can't get that simple answer ....smh

Everything we needed and great prices!