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Frequently Asked Questions About Best Buy Evansville

How do I check product availability at the Evansville Best Buy?
How do I check my order status?
My local Evansville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Evansville stores’ holiday hours?

Recent Reviews

4.0
(3159 reviews)
B F
May 22, 2026
1 out of 5
If you want to call to see if they have an item in stock and setting on the shelf…. Forget it. The Best Buy phone system is terrible with no way to speak to a person that’s in the store! Found a competitor that actually had a person answer the phone and had what I needed.
Response from Best Buy
May 22, 2026
Hello, It can be frustrating when you aren't able to get in touch with a store. All phone calls are routed to our Customer Care line due to the sheer volume of calls that stores receive on a daily basis. Agents aren't able to provide stock amounts over the phone, however customers can check if an item is in stock via our website. Simply input your preferred location into our store locator on https://bby.me/HnAVxQ, then search for your item on the search bar. You can filter out "out of stock" and "ready in 1 hour". If the item shows up with those two filters, the item is currently in stock at the time you're viewing the entry. If you are in need of assistance or want to formally document your review, please send us a message on social media and include Google Review 155886. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Skylar L
May 22, 2026
5 out of 5
Immediately after walking through the doors, Dillon kindly pointed me in the directions I needed to hit for what I came in for. Later, needing something from a locked cabinet, Dave unlocked it for me and borough me straight to his checkout counter. He gave me all sorts of useful information. The customer service here was off the charts and the vibes are just outstanding at this Best Buy!
Jennifer S
April 16, 2026
5 out of 5
The salesman who helped my friend was awesome. Very professional and explained things well to my friend who is blind. She ended up buying a refrigerator as well as a dishwasher for very reasonable prices. I would highly recommend going there.
Unwelcome C
April 08, 2026
1 out of 5
They sell defective products and don't do anything to make things right. A literal 2 week return window on items costing thousands of dollars. Buy your products from a different store.
Response from Best Buy
April 08, 2026
Hello, Unwelcome, Thank you for taking the time to share your experience with us here. We understand how important a return can be, and we would like to document any feedback you may have in this concern. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 139775. Facebook (https://bby.me/3r7M5V) Twitter/X (https://bby.me/AK8bWj) Instagram (https://bby.me/eq0ajc) We look forward to assisting you there.

About Best Buy Evansville

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