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Best Buy Evansville
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Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Evansville
How do I check product availability at the Evansville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Evansville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Evansville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Evansville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3163 reviews)
Eric B
June 05, 2026
1 out of 5
didnt know about thier 15day return policey. was 5 day late. and thet refused to give a refund, with the receat.
Response from Best Buy
June 05, 2026
Hi, Eric,
Thank you for taking the time to leave feedback for us regarding your recent interaction. I can understand wanting clarity on our return and exchange policy.
In general, you have 15 days for most products, and 60 days if you are a My Best Buy Plus or My Best Buy Total member. This information is printed on the bottom of your purchase receipt.
Here is a link to our Return & Exchange Promise: https://bby.me/aIIxIt.
If you have any additional questions, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/GKEOFJ), X (https://bby.me/881FAz), or Instagram (https://bby.me/fsCGGr).
Please be sure to mention “Google review #161118”.
Na H
June 04, 2026
1 out of 5
Very poor customer service in the phone department
Response from Best Buy
June 05, 2026
Hello,
Thank you for the review. We always want to make sure we help our customers that call in.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 161106
Blake T
May 25, 2026
5 out of 5
No problem returning a device we didn't want.
B F
May 22, 2026
1 out of 5
If you want to call to see if they have an item in stock and setting on the shelf…. Forget it. The Best Buy phone system is terrible with no way to speak to a person that’s in the store! Found a competitor that actually had a person answer the phone and had what I needed.
Response from Best Buy
May 22, 2026
Hello,
It can be frustrating when you aren't able to get in touch with a store. All phone calls are routed to our Customer Care line due to the sheer volume of calls that stores receive on a daily basis. Agents aren't able to provide stock amounts over the phone, however customers can check if an item is in stock via our website.
Simply input your preferred location into our store locator on https://bby.me/HnAVxQ, then search for your item on the search bar. You can filter out "out of stock" and "ready in 1 hour". If the item shows up with those two filters, the item is currently in stock at the time you're viewing the entry.
If you are in need of assistance or want to formally document your review, please send us a message on social media and include Google Review 155886.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport