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Frequently Asked Questions About Best Buy Apple Glen Crossing

How do I check product availability at the Apple Glen Crossing Best Buy?
How do I check my order status?
My local Apple Glen Crossing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Apple Glen Crossing stores’ holiday hours?

Recent Reviews

4.2
(2210 reviews)
John S
July 03, 2026
4 out of 5
Did not have in stock what I wanted but the staff was very helpfull
Lisa E
June 26, 2026
5 out of 5
Hugh shout out to Hunter, Tay, Chad, and Jackson at Apple Glen, Best Buy for the "Above and Beyond" help. My son went in looking for a new laptop computer for his 1st year at Ball State in Architecture & Interior Design. He went in at 2pm and we didn't leave until 7:30. Mind you there was an unmentionable amount of issues that made this take so long! Hunter was awesome walking him through what he needed, what would be best for warranty and anything else he needed. But... then the issues started... the system rejected my son's payment card. He called us and we directed him to go to the bank, check the card and make sure the upped his limit for it to go through. He did that. Was issued a new card and upped his limit. Still not happening. He called his Dad and I. We showed up around 6:20 and we went through the same issues. We tried our cards and even a personal check.... nope. Eventually with Hunter and Tay's help, along with Chad and Jackson assisting, we finally got it to all work out. We had a lot of learning moments and a few laughs. I was a really proud mom and person, of not only my son for pushing through for the computer, but also of each and every person mentioned above for being hard working, determined, kind, and caring adults. These people were top notch and not one made me want to roll my eyes or sigh in frustration! That says a lot in today's world! Thanks again to the hard working, caring helpers: Hunter, Tay, Chad, and Jackson. *BEST BUY NEEDS TO KNOW WHAT/WHO THEY HAVE WORKING FOR THEM!!! All for a laptop computer and an 18 year old kid 🫡🥰🫠
Gregory H
June 25, 2026
1 out of 5
Horrible customer service
Response from Best Buy
June 25, 2026
Thanks for sharing this review. We're concerned to hear that the service you received in our store didn't meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/IFy6Vw), Twitter/X (https://bby.me/v0Gan5), or Instagram (https://bby.me/ZNi7Yf). Please include the Google Review reference number #178065 when reaching out.
Ellie B
June 23, 2026
2 out of 5
We went in to buy a laptop. Waited around for a 1/2 hour and no one talked to us. So we finally just left. We will just buy one online then
Response from Best Buy
June 23, 2026
Hello, Ellie, Thank you for reaching out to us here. We understand how important excellent customer service can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 176476. Facebook (https://bby.me/rO21Yp) Twitter/X (https://bby.me/cetw02) Instagram (https://bby.me/o77uie) We look forward to assisting you there.

About Best Buy Apple Glen Crossing

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