Frequently Asked Questions About Best Buy Apple Glen Crossing
How do I check product availability at the Apple Glen Crossing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Apple Glen Crossing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Apple Glen Crossing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Apple Glen Crossing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2149 reviews)
Linda B
November 25, 2025
1 out of 5
I just got a email from the geek squad saying I purchased a home package for 499.00 a year sent me an invoice also dated today nov 25 but I didn’t purchase it so what kind of scam are you running
Response from Best Buy
November 26, 2025
Hi, Linda,
Thanks for taking the time to reach out here with this review. We can definitely look into this with you to see what this charge may be for.
To get started, please send us a message on Facebook (https://bby.me/nj8ulp), Twitter/X (https://bby.me/5mmp37), or Instagram (https://bby.me/657efx). Please also include a note stating you are reaching out from a Google review by including this reference number: #75168. We look forward to hearing from you!
Benita K
November 22, 2025
5 out of 5
Geek Squad Z and John was amazing. Best customer services I’ve had in a long time. John explained different laptops with me and I purchased that day. Z worked me in no rush of me learning my laptop. Great services!!!
Tasha A
November 19, 2025
1 out of 5
Absolutely the worst experience and no one helped us even when we asked for assistance.
rlschanlaub “
November 15, 2025
5 out of 5
Friendly staff throughout the store. Guys in the t.v. area knew a lot about the products. Big selection, right and clean store.