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Frequently Asked Questions About Best Buy Apple Glen Crossing

How do I check product availability at the Apple Glen Crossing Best Buy?
How do I check my order status?
My local Apple Glen Crossing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Apple Glen Crossing stores’ holiday hours?

Recent Reviews

4.2
(2053 reviews)
Nick M
January 29, 2025
1 out of 5
Over the past few decades I’ve bought all of my appliances, a lot of stereo equipment, most of my TVs, computer stuff, etc. at Best Buy. Recently, I was forced to go to Lowe’s to buy my kitchen appliances because I couldn’t get any help at Best Buy. I thought that was unusual but I had to do it. Today, I needed to buy three cell phones and service For them. I could not find an employee! I’m not saying that they were all busy. The place was flat out empty. I could not find an employee. They have a sign upfront that says look for a blue shirt for help. Guess what? Nobody’s wearing a blue shirt. I saw what is probably a manager Scurry away into the shelves and then look at me from a distance rather than ask me if I needed help. So, I left and I’m buying them elsewhere. Best Buy, just shut this place down already. It’s hopeless.
Response from Best Buy
January 29, 2025
Thank you for sharing this experience with us, Nick. This is not the experience we want for our customers. We strive to make store visits an embracing, simple, and enjoyable experience each and every time, and we definitely expect our employees, from top to bottom, to conduct themselves as professional as possible in every situation. I appreciate you choosing us for your purchase, and I'd like to get this reviewed for you further. Please send us more details through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www. facebook.com/bestbuy). Please send us the store location, along with your full name, phone number, and e-mail. Also add Google Review 64748800. We look forward to hearing from you. Sincerely, ^Deysha
Jeff S
January 21, 2025
5 out of 5
Great staff. Unfortunately, like everywhere they are short staffed..
Ammar S
December 20, 2024
1 out of 5
We ordered a washer and dryer with pedestals for delivery. On their own, they changed the pedestals for pickup without letting us know than they canceled the order even after paying for them. They said they will refund the money for the pedestals within 10 business days. What kind of company this size does this. Now im trying to reach somone at best buy and after a 30min a wait, they drop the call. I can't believe im going through this after spending 3k on a washer and dryer.
Response from Best Buy
December 21, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that all of the items in my orders will arrive as indicated when the order was placed. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 64587967". Full Name E-mail Address Phone Number Regards, ^Josh
Chuck A
December 19, 2024
5 out of 5
One of the few places to buy electronics and talk to a real person.

About Best Buy Apple Glen Crossing

bestbuy.com