Best Buy Apple Glen Crossing

Irritated by salesman Mark! He made jokes about old people when I went in to buy a new laptop. “ What’s up with you people keeping lap tops until they are a security risk and leaving them on the floor and breaking screens?” I replied? “Old people?” He said, “Yes.” Later when I asked for help getting items out, I bought a printer too, he said, “I’ve got a bad back. I’ll get you a cart.“ Lastly, he pushed Geek Squad set up because he didn’t think I could set up Windows! In general his demeanor was negative and unhelpful. I may have gray on the roof but I have green in my pocket and did not deserve to be disrespected. PRICE BROUGHT ME IN….not worth it!

Best prices and quality for fixing Apple products in the Fort Wayne area.

I have a complaint against the service person who has been out to my house several times. His name is Chad. He was awful! He doesn’t want to work and when I asked him why he’s not helping us he became rude and irate. He raised his voice and walked away. I asked him to at least tell me what he did rather than having us schedule another appointment. I asked him to show me because when he comes out he’s done in 2 minutes. He slammed my door and I thought he was going to fall apart. I asked for his supervisor name and he didn’t give it to me. After asking him to show me we went back in the laundry and sure enough he heard the issue and then said he would order the part. I need someone to call me asap! I’m a customer and I feel violated. I have cameras all over my home so I have proof of his behavior when he left he swong my door open and was saying something under his breath I called several times and never can reach a live supervisor. Ever! They don’t exist

Great store mark was great!