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Best Buy Fort Wayne

Open NowCloses at 8:00 PM
4.1
(3472 reviews)
737 Northcrest Shopping Ctr
Fort Wayne, IN 46805
(260) 471-5501
Directions
Open NowCloses at 8:00 PM
SaturdayApr. 110:00 AM - 8:00 PMSundayMar. 2611:00 AM - 7:00 PMMondayMar. 2710:00 AM - 8:00 PMTuesdayMar. 2810:00 AM - 8:00 PMWednesdayMar. 2910:00 AM - 8:00 PMThursdayMar. 3010:00 AM - 8:00 PMFridayMar. 3110:00 AM - 8:00 PM
Services Offered
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Shop Best Buy Fort Wayne

Specialty Shops and Services

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • See how Samsung's technology can redefine your home theater experience.

  • Sony experts are ready to show you the latest TVs, sound bars and gaming experiences from Sony.

  • Discover the incredible pictures, theater-quality sound and stunning video of the latest LG TVs.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Discover how you can use Google Home voice assistants and the dozens of products that work with them to get answers, play music, and control smart devices around the house, using only your voice.

  • Meet Alexa, the voice assistant that can play music, make calls, answer questions, check traffic and weather, and more. Plus, find out how you can control other smart home devices using just your voice.

  • Find the right hearing solutions with help from experts, plus learn more about using your products.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected

  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Fort Wayne

How do I check product availability at the Fort Wayne Best Buy?
How do I check my order status?
My local Fort Wayne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fort Wayne stores’ holiday hours?

Recent Reviews

4.1
(3472 reviews)
Gene G
March 25, 2025
5 out of 5
Friendly curtious staff, very helpful with technical questions
Bill H
March 19, 2025
2 out of 5
This place seems to be going down Hill in both quality and selection
Response from Best Buy
March 19, 2025
Hello and thanks for reaching out on Google, Bill. We try to create a welcoming environment in all of our stores and understand the frustration when you feel we missed the mark. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64944412. Kindly, ^Graham
I U
March 04, 2025
1 out of 5
I came in to get the Nintendo switch for my spouse as a gift. I am new to it so I wanted to make the best purchase. I went by three departments of many employees that didn’t ask me if I needed help. I finally stopped and said “can someone help me find this game system and what goes with it? I’m new to this.” The first guy said “it’s down that isle” and pointed. The second guy took a deep breath like I was wasting his time and walked me over and pointed and walked away. I had so many questions! I finally said thank you for your help and left and I got my spouse the brand new Nintendo switch that came out this week from Game Stop. They were SO helpful and answered every single question I had down to the silly stuff and walked me through even how to use it! I will never shop at Best Buy again. I will share this story with all of my friends who need electronics.
Response from Best Buy
March 04, 2025
Good Afternoon, We absolutely understand how you are feeling after not getting the assistance you needed while shopping for a Nintendo Switch. We would love to connect with you and review these concerns in depth. Please feel free to send our team a private message via social media, so we can connect you with a specialist. Be sure to include your Google review in your message: #64885995. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
Rion S
March 03, 2025
5 out of 5
Long review I know, but bear with me. I have been a loyal best buy customer for many years, and I always love the selection, deals, and quality of products. I also have used the best buy total coverage for the past 2 years and I am SO thankful for this and the amazing employees of the Northcrest best buy location. Our brand new washing machine broke down without warning, just suddenly a brick. After dealing with the manufacturers warranty process for over a month, we were left with a washer that still didn't work. Thankfully, I had the pleasure of working with the manager Bobby L, who was super compassionate and helpful. He spent over 20 minutes on the phone to get us taken care of, and we could not be more thankful for Bobby's efforts as well as Best Buy. Thanks to you all, we will have laundry again this week!! We are so thankful!

About Best Buy Fort Wayne

At Best Buy Fort Wayne, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Fort Wayne team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 737 Northcrest Shopping Ctr in Fort Wayne, IN, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Fort Wayne? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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