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Frequently Asked Questions About Best Buy Fort Wayne

How do I check product availability at the Fort Wayne Best Buy?
How do I check my order status?
My local Fort Wayne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fort Wayne stores’ holiday hours?

Recent Reviews

4.1
(3546 reviews)
Craig S
August 28, 2025
1 out of 5
They are not experts. Their sales staff push high incentive items. Good commissions for them but poor quality items for you. My opinion, only!
Shirona G
August 09, 2025
1 out of 5
After almost 20 years as a customer and spending thousands of dollars I am done with them. I did a search for the printer cartridge on their website. Purchased the first result showed. It was the wrong part. When I tried to exchange (parts in plastic cover) without using just because packaging was open the (non) "customer service" associate refused with a smug look. I have faced poor customer service several times from this store. Other store is a little better. This why Amazon will eventually run Best Buy out of business.
Response from Best Buy
August 09, 2025
Hello Shirona, Thanks for your review. Making a return us usually a quick process, so I understand how you feel. We do have specific rules regarding "ink cartridges" and I would like to see I can answer any questions you have. Please contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #26829 in a private message to start. Facebook (https://bby.me/i6erti) Twitter/X (https://bby.me/srpk2z) Instagram (https://bby.me/l1gv2w) Thanks, ^Ezra
Midwest M
August 09, 2025
5 out of 5
Always happy to help if you have a pick up.
John K
August 09, 2025
4 out of 5
Great customer service from John. Very knowledgeable about the products he's selling. Extremely helpful.

About Best Buy Fort Wayne

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