It's best buy! Lol 10/10 great employees very friendly, and great service will be going back
Got my computer back up and running in less than 24 hours
Catherine S
March 26, 2026
Very friendly and helpful
customer service is horrible, i called to get my boombox fixed, the employee Shirley said she would check if they could fix it and then hung up without a word, i called again just incase it was a mistake or technical issue, but then she hung up again after she said she would check. She hung up on me twice, if she couldn’t fix it she could have said so instead of hanging up twice without a word. Honestly, this is the most worst customer service i ever had.
Response from Best Buy
March 23, 2026
Hello Cing,
No one likes to be hung up on. We can see why you’d be upset, and we’re really grateful you took the time to share your experience with us. We would like to see if we can help in any way. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #133905 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/ebO4R6)
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