Annoying service. We waited around 10 minutes for help as multiple employees called for another employee to help us instead of actually helping us. Then, when they finally got to us and we showed the item we wanted that their website and store inventory said they had, we waited another 25 minutes as she ran around the store to hear they didn’t have it
Response from Best Buy
September 15, 2025
Hello. The system does try to keep an accurate count to prevent customer disappointment. Unfortunately, damage or inaccurate information regarding inventory can happen and for this we apologize. We would be glad to help find the item you are looking for or assist in any way we can. Please feel free to reach out to us on Facebook (https://bby.me/hhruvn), Twitter/X (https://bby.me/lar6ov), or Instagram (https://bby.me/pynwk0). If you do so, please include Google Review number 43817. Thanks!
Octavio V
September 06, 2025
Mariela venimos a comprar y Mariela es la mejor vendedora ,es atenta ,amable,sonriente y hace perfecto si trabajo creo que se merece un aumento y un ascenso, gracias Mariela eres la mejor tu sonrisa es ejemplo para muchos
Friendly, knowledgeable and helpful staff. Wide variety of items and the ease of online order pick is a huge bonus. Over the past 10 years this store has greatly improved its customer service by leaps and bounds. It is a pleasure to shop here.