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Best Buy Greenwood
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Greenwood
How do I check product availability at the Greenwood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenwood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenwood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3726 reviews)
Elizabeth T
February 12, 2026
1 out of 5
I walked into Best Buy today with a laptop with a broken screen, looking for a replacement screen. I did not know Best Buy’s Geek Squad didn’t offer this service, so when I went up to the associate Gavin and asked what I should do he spent 5 minutes raving about how Best Buy has a repair program that I could pay for to get the computer fixed. However, he told me that was expensive and should simply call the company and have my computer shipped out. When I told him I would rather have Best Buy fix it, even with the cost, he told me that Best Buy actually doesn’t do that. After that, he told me that my computer was made for “old people who don’t know how to work computers so I should just watch a YouTube video to fix it.” When my problem wasn’t one I could simply fix at all, and I would need a replacement screen. Overall, he was rude and unhelpful and I will definitely not use the Geek Squad at this location again.
Jaden M
February 10, 2026
1 out of 5
I have zero desire to even try anymore.
I show up to buy something that I found online, only to be ignored for 20 minutes before walking out. There isn’t any reason to visit Best Buy, when I can go to Walmart or Target and get the same level of customer service.
I’ve had multiple experiences like this. I’ve left to purchase OLED TVs at alternative stores for the same reason.
Response from Best Buy
February 10, 2026
Hey there.
We can understand being frustrated with being ignored while searching for the perfect OLED. Please send us a private message on social media, so that we can get you the help that you need. Be sure to include your review number, 115444, when reaching out. Thank you.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Aaron H
February 10, 2026
5 out of 5
It helps when you walk in knowing what you want. The dude that assisted me was quick and got me in and out. Sorry I dont recall his name.
marcus g
February 07, 2026
5 out of 5
Just wow