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Best Buy Greenwood
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Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Greenwood
How do I check product availability at the Greenwood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenwood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenwood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3672 reviews)
RUBY H
May 25, 2025
5 out of 5
Good customer service
Rob G
May 04, 2025
1 out of 5
Store is dishonest and selling used Open-Box TVs that don’t work as new. Opened the TV to find someone attaches a note inside saying “Reset” along with the styrofoam being damaged and the TV itself was dirty. When trying to setup the TV it would get to an Update page say unable to complete.
When returning the TV to the store they did not refute my claims, they also did nothing to make it right either. Just exchanged my television (for a lesser model at that) since they had no others comparable.
It’s one thing for a TV to not work out the box. Has happened to me before in past. But to knowingly sell product that is defective and used as new at full price is cheating customers out of their hard earned money. Then to not do anything for the customer who they tried to scam is also pathetic.
Jaden M
April 11, 2025
2 out of 5
I went to buy a hard drive that I found on Amazon for $20 cheaper. I requested that it be price matched and the associate advised me that they won’t price match unless I’m a Best Buy member. I’m not gonna spend $50 to get something for $20 cheaper. I’ll be purchasing it from Amazon instead and I’ll have to wait a whole 12 extra hours. Ridiculous.
Response from Best Buy
April 11, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in policy price matches will be processed quickly and efficiently. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 65033794".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^Josh
Trapp A
April 11, 2025
1 out of 5
Never have nothing in stock
Response from Best Buy
April 11, 2025
Hi there!
We appreciate you taking the time to share your feedback. We understand how concerning it is when items are consistently out of stock. We're always working to improve our inventory and ensure we have the products our customers need and your feedback is valuable in helping us continue to create a positive customer experience.
So that we can formally document your feedback, please send a private message or DM via Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport that includes your full name, phone number, and email address. Be sure to mention your Google review 65032610.
Kind regards,
^Pre