Frequently Asked Questions About Best Buy Greenwood
How do I check product availability at the Greenwood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenwood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenwood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3823 reviews)
Kulwinder S
November 06, 2026
5 out of 5
Very good
John G
November 06, 2026
2 out of 5
I am super super grateful that I actually got my game, Ocarina of Time for the Switch 2 the day of release unlike Walmart. However it's kind of sad that everywhere around the world got pre-order items and posters and little charms and when I asked the employees behind the desk about a promotional poster or something with my game they told me they had posters for themselves but not for the customers that actually purchased the games. Kinda Shitty.
Response from Best Buy
November 06, 2026
Thanks for sharing this review. We're glad to hear you were able to get the game, though we can understand your disappointment that there were not any promotional products available. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/r2qqBA), Twitter/X (https://bby.me/RGKHaX), or Instagram (https://bby.me/FpEj7H). Please include the Google Review reference number #249335 when reaching out.
Mike W
October 30, 2026
1 out of 5
Try to call the store for help and you get an AI that wastes your time before transferring you to India to waste more of your time.
Response from Best Buy
October 30, 2026
Hey, there!
Thank you for sharing your experience with us. We understand the importance of receiving support when it is needed. Our team is happy to address this with you, as Best Buy strives for the best possible customer service every time. Please send us a message via social media, and be sure to include "Google Review #245825" when sending us the details.
Our team would be happy to assist you on any of the following platforms:
Facebook (https://bby.me/qf6ZSp)
Twitter/X (https://bby.me/OGyY4g)
Instagram (https://bby.me/LQMRru)