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Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Greenwood
How do I check product availability at the Greenwood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenwood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenwood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3768 reviews)
Natalie M
July 15, 2026
5 out of 5
Went on the recommendation of Tmobile who said I could save money buying an unlocked phone here. Purchased 2 and was able to get in and out within about 15 minutes. Great customer service!
Will definitely go back for any of our electronic needs.
Bridget K
July 13, 2026
5 out of 5
Adam Harrison gave me the best customer service possible my Experian credit report was locked out because I had froze it and he stood there and waited patiently for me to try to unlock my Experian so I can get approved for a Best Buy credit card. He took his time and explaining all the different computers with the options that I was looking for he had great customer service and he is my go to Guy now from whenever I need to go to Best Buy or have a question like I said he gave superb customer service and I wish everybody could’ve been like like Adam.
Adam told me I could put my purchase on a different credit card and as soon as I got my Experian credit unlocked unfrozen then I could come back and he would transfer everything over to my Best Buy card so I am so grateful for his help in his knowledge, thank you so much like I said he is now my go to Guy for Best Buy by the way, Adam works at the Best Buy in Greenwood, Indiana. I would recommend him to anybody. Great customer service.
Eric P
July 08, 2026
3 out of 5
Wonder why I always have dents when delivered?
Will T
June 28, 2026
5 out of 5
Great experience here. Sales team was helpful and did not pressure me to buy anything.