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Best Buy Greenwood
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Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Greenwood
How do I check product availability at the Greenwood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenwood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenwood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3719 reviews)
Larry G
January 21, 2026
5 out of 5
A great place to shop all the help is great and down to earth especially the cashier she was awesome and down to earth she knew exactly what I wanted and is very thoural with her job I got a PlayStation 5 for my niece I don't know her name but she was very friendly on Tuesday the 20th let her know that I am very pleased thanks 👍👍👍
Andrew N
January 21, 2026
1 out of 5
Don't bother calling, their AI assistant will do nothing but send you to a recording that says "we're experiencing high call volumes"
Response from Best Buy
January 21, 2026
Hello Andrew.
Thanks for reaching out and providing your feedback regarding your attempts to contract us. We can see why this would lead you to leave a negative review. We would like to see if we can help. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #107472 in a private message.
Facebook (https://bby.me/kymr5c)
Twitter/X (https://bby.me/se2l0h)
Instagram (https://bby.me/y3rxrs)
Anne M
January 20, 2026
1 out of 5
I would recommend looking at other appliance stores before purchasing at Best Buy.
The appliance sales associates have no idea what they are doing. Jag "helped" us buy a washer & dryer. When asking for help deciding between 2 machines he just read the placards to us...We asked if the one model came in White and he said no, only in Gray. I later found the white model was indeed an option and even a little cheaper. During the checkout process we mentioned numerous times that we were in need of the stackable units. We were reassured all parts would be included in the delivery of the washer & dryer. However, the day they came to deliver/install washer & dryer they notified me that they did not have the stackable bracket for the order. We are now going an extra week without a washer & dryer all because they failed to sell us the bracket in the first place.
Response from Best Buy
January 20, 2026
Hi, Anne Marie,
Thank you for reaching out to share your review with us. We understand how important it is to have everything you need to get your washer and dryer properly installed and can see that this may not have been the experience provided. We'd like to follow up to discuss this further.
Please send us a private message on Facebook (https://bby.me/qng5ga), Twitter/X (https://bby.me/vh7yk3), or Instagram (https://bby.me/bnp14z). Please mention "Google review 107141."
Onyx D
January 16, 2026
5 out of 5
tyler is the number one goat 🙏🙏 he was able to order headphones they didn’t have in stock to my house and we were able to get in and out very quickly!! such a helpful man. Thank you tyler!!