Frequently Asked Questions About Best Buy Greenwood
How do I check product availability at the Greenwood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenwood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenwood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3605 reviews)
Cecilia C
October 17, 2024
5 out of 5
I loved this place, and its servers are very kind and patient people.
Jamin B
October 15, 2024
1 out of 5
PSA:......I wouldn't buy nothing from them they sold me a GE Profile Washer/Dryer combo been a complete nightmare they have been out 4 times to repair this machine for the same thing been over a month they claim they have more parts coming but keep running us around about it wont give us an exchange to a unit that's not a lemon beware even with the extended 5 yr geek squad plan boycott them still getting the run around contacted AG office been told this was being handled by escalation's team just more time stalling video below
Response from Best Buy
October 15, 2024
Hi, Jasmin,
Being unable to wash and dry clothes is never ideal. We can imagine how stressful that can be and would like to offer our support. To get started, please send a private message or DM with your full name, phone number, email address and purchase information using one of the links listed below:
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
To ensure that this is properly routed, please include "Google Review 64314535" in your message.
Sincerely,
^Tina
William S
October 13, 2024
4 out of 5
Recycled my batteries
Lexi J
October 06, 2024
5 out of 5
Went in looking for home security recommendations and after getting overwhelmed at all the options - Mariela saved the day! She helped explain the differences and helped us figure out which one would be best for us. Made the whole experience so wonderful! Thank you Mariela!