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Frequently Asked Questions About Best Buy Greenwood

How do I check product availability at the Greenwood Best Buy?
How do I check my order status?
My local Greenwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Greenwood stores’ holiday hours?

Recent Reviews

4.0
(3670 reviews)
Rob G
May 04, 2025
1 out of 5
Store is dishonest and selling used Open-Box TVs that don’t work as new. Opened the TV to find someone attaches a note inside saying “Reset” along with the styrofoam being damaged and the TV itself was dirty. When trying to setup the TV it would get to an Update page say unable to complete. When returning the TV to the store they did not refute my claims, they also did nothing to make it right either. Just exchanged my television (for a lesser model at that) since they had no others comparable. It’s one thing for a TV to not work out the box. Has happened to me before in past. But to knowingly sell product that is defective and used as new at full price is cheating customers out of their hard earned money. Then to not do anything for the customer who they tried to scam is also pathetic.
sushant s
April 29, 2025
1 out of 5
Worst experience. Don't go for their best buy credit card - its a scam. They don't know what they are doing with it. Will just charge you for the shit product thats been already returned.
Jaden M
April 11, 2025
2 out of 5
I went to buy a hard drive that I found on Amazon for $20 cheaper. I requested that it be price matched and the associate advised me that they won’t price match unless I’m a Best Buy member. I’m not gonna spend $50 to get something for $20 cheaper. I’ll be purchasing it from Amazon instead and I’ll have to wait a whole 12 extra hours. Ridiculous.
Response from Best Buy
April 11, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in policy price matches will be processed quickly and efficiently. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 65033794". Full Name E-mail Address Phone Number Store Location Regards, ^Josh
Trapp A
April 11, 2025
1 out of 5
Never have nothing in stock
Response from Best Buy
April 11, 2025
Hi there! We appreciate you taking the time to share your feedback. We understand how concerning it is when items are consistently out of stock. We're always working to improve our inventory and ensure we have the products our customers need and your feedback is valuable in helping us continue to create a positive customer experience. So that we can formally document your feedback, please send a private message or DM via Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport that includes your full name, phone number, and email address. Be sure to mention your Google review 65032610. Kind regards, ^Pre

About Best Buy Greenwood

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