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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Greenwood
How do I check product availability at the Greenwood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenwood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenwood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3762 reviews)
jeff c
June 24, 2026
5 out of 5
Fast
Marc
June 23, 2026
5 out of 5
Absolutely p-h-e-n-o-m-o-n-a-l experience!
Carla and Jack have THE BEST Customer Service in the state; Cannot express how great of an experience Jack AND Carla provided us; greeting us at the entrance and asking us if we needed help finding anything, cause we did, and
he led us right where we needed to.. with amazing direction!! Kind and polite, cant say enough great things about them. Great attitude and poise they both had presented us with walking into your business. They are an awesome, AMAZING representative for your company. Cherries on top with sprinkles, to seal the incredible experience was Carla, speedily, quick, amiable and incredible friendliness checking us out, ensuring we had everything we needed before leaving, and letting us know all the benefits of shopping at Best Buy. They OWN their positions! Seriously consider Jack and Carla for a promotion, please.
Apple R
June 21, 2026
5 out of 5
I wanted to recognize Larry A. (Appliance Category Advisor), the employee who helped us purchase a dishwasher and a lawn mower at your store. We had just bought a home in Indiana and were clueless about appliances when we came in. He approached us right away and was friendly, respectful, professional, and knowledgeable. He made the entire process easy from start to finish.
He took the time to answer our questions, walk us through our options, and made what could have been a stressful purchase feel straightforward and enjoyable. His sense of humor, unbiased recommendations, and personable attitude really stood out, and we never felt rushed or pressured.
Great customer service can be hard to find, and he provided exactly that. We left feeling confident in our purchases and appreciated the time, attention, and respect he showed us throughout the experience. Please pass along our thanks and recognition for a job well done. We will definitely be returning for future purchases!
Bruce W
June 20, 2026
4 out of 5
While no other major chain offers senior or military discounts on big ticket items, Best Buy at least will give you a decent % back on a sale to spend in their store.