Best Buy Greenwood

I wanted to recognize Larry A. (Appliance Category Advisor), the employee who helped us purchase a dishwasher and a lawn mower at your store. We had just bought a home in Indiana and were clueless about appliances when we came in. He approached us right away and was friendly, respectful, professional, and knowledgeable. He made the entire process easy from start to finish. He took the time to answer our questions, walk us through our options, and made what could have been a stressful purchase feel straightforward and enjoyable. His sense of humor, unbiased recommendations, and personable attitude really stood out, and we never felt rushed or pressured. Great customer service can be hard to find, and he provided exactly that. We left feeling confident in our purchases and appreciated the time, attention, and respect he showed us throughout the experience. Please pass along our thanks and recognition for a job well done. We will definitely be returning for future purchases!

While no other major chain offers senior or military discounts on big ticket items, Best Buy at least will give you a decent % back on a sale to spend in their store.

Very rude employees I'm on oxygen and leaning on a cart for support trying to find an employee to tell me where to find the remote controls finally found one talking to another customer waited patiently till they were done but then he walked away totally ignoring me I won't be back

Went in to get me glasses, had two employees hovering over us the whole time and didn’t inform us that the glasses weren’t even in stock.