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Frequently Asked Questions About Best Buy Highland

How do I check product availability at the Highland Best Buy?
How do I check my order status?
My local Highland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Highland stores’ holiday hours?

Recent Reviews

4.2
(3269 reviews)
Kim N
July 18, 2025
1 out of 5
Some scamming going on. I ordered a phone and they sent it to some random address and won't help to stop it. I had to file fraud with credit card. I forsee Best Buy closing soon. All customer service is outsourced out of country and they would not connect me to a person in the U.S. I will no longer buy anything from best buy again.
Response from Best Buy
July 19, 2025
Hi, Kim, Thanks for taking the time to leave your feedback. It's unfortunate that this happened. I understand why you would be frustrated. We are happy to look into the matter for you and help in any way possible. Please reach out to a live representative where you will be connected with a member from our corporate team by sending a private message to one of our below social media platforms. X: https://bby.me/cdxezk Facebook: https://bby.me/j19dmo Instagram: https://bby.me/mpyea0 Best, ^Kadian
Marielizabeth D
July 16, 2025
4 out of 5
The Geek Squad knows what they are doing.... very nice and friendly and helpful too the max
Dagodfather72
July 13, 2025
5 out of 5
Good sales and new items in all the time.the best thing is how easy it is to get a price match or credit on items that just go on sale..associates are usually helpful and friendly.
tatiana c
July 05, 2025
4 out of 5
Friendly staff, knowledgeable of products. Fair prices. Unfortunately, what I needed, they couldn't provide yet communication is valuable. The sales associate explained what I needed to do, and per his instructions, I was able to obtain my product via somewhere else, but I appreciated the information

About Best Buy Highland

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