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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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LG Experience
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Frequently Asked Questions About Best Buy Highland
How do I check product availability at the Highland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Highland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Highland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Highland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3446 reviews)
Andrea E
September 03, 2026
5 out of 5
Went for a specific item, employee directed me to the item and I was out the door within 5 mins.
Alyssa T
September 02, 2026
5 out of 5
Pierre was THE BEST EMPLOYEE EVER! He helped me get the best deal on a great tv!!
Stephanie R
August 31, 2026
5 out of 5
Went in today, 8/31 around 5 pm with my HP Omen 35L I JUST picked up a week ago with power issues after trying to install a secondary 8TB hard drive. We didn't have an appointment, but Olu was able to take my PC back for a cursory look with Griffin. They saw exactly where the issue was and fixed it on the spot, no questions asked! We have been trying to figure out this issue since last night, and it took them barely 10 minutes! Saved my new pc and my sanity all in one go! They were SO AWESOME!!! Olu, Griffin, guys...I CAN'T THANK YOU ENOUGH FOR YOUR HELP!!!!!!
Mick M
August 29, 2026
4 out of 5
Not the best prices or the worst.