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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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LG Experience
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Frequently Asked Questions About Best Buy Highland
How do I check product availability at the Highland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Highland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Highland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Highland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3418 reviews)
Kyle W
June 09, 2026
3 out of 5
M.2 drive is $120 more in store than the website. Obviously yes I'm gonna check the website but is this not some slimy tactics. You get an older couple in buying a gift they probably wont think twice about it.
Response from Best Buy
June 09, 2026
Hello Kyle,
Thanks for your review. We can understand your concern here with the store displaying a different price., we'd be happy to document this on your behalf. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/HqcJ1g)
- Twitter/X (https://bby.me/26QVQA)
- Instagram (https://bby.me/HWvtKV)
When reaching out, please reference your Google Review 170889.
Erick O
June 08, 2026
1 out of 5
Hoy fui a traer mi Telivicion a la tienda de Highland pedí un carrito para sacar mi Telivicion y no me dejó sacar el carrito al estacionamiento la muchacha que me atendió dijo que las políticas de Best Buy no deja sacar los carritos le llamo al supervisor y tampoco dejo que sacara mi televisión les pedí su nombre para hacer mi queja y no quisieron dármelo entonces tome una foto para saber su nombre y se enojaron y el supervisor con la muchacha me corrieron de la tienda cheque las políticas que tienen para sacar tu mercancía en Best Buy y si dejan usar los carritos esto pasó 7:30 pm 06/08/26 no es justo que lo traten así yo ya avía pagado mi televisión y no pude llevármela por que no me dejaron sacar el carrito Best Buy quien puede ayudarme con mi caso soy miembro de Best buy
Gerardo V
June 06, 2026
5 out of 5
Walked in a 45inch insignia smart tv which was awesome, good quality for 200
Richard M
June 05, 2026
1 out of 5
Absolutely horrible experience at Best Buy. My mother and I were shopping and needed assistance, but it was nearly impossible to find anyone willing to help. Employees were standing around in groups talking and chatting while customers were left searching for assistance. We ended up having to hunt someone down just to get basic help. Customer service seemed to be the last thing on anyone’s mind. Very disappointing experience, and unfortunately, we will not be returning.