Frequently Asked Questions About Best Buy Castleton
How do I check product availability at the Castleton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Castleton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Castleton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Castleton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3214 reviews)
Santiago f
December 08, 2024
5 out of 5
Nice app
talisha w
December 06, 2024
1 out of 5
I had the WORST EXPERIENCE with this Best buy today! I purchased 2 televisions and was having 2 televisions moved, I paid for this service in advance and Best Buy nerve showed up!! Natalie which is the supervisor was Definitely NO HELP!! I WISH I COULD RATE A BIG ZERO PERCENT!! TRASH TRASH TRASH
Response from Best Buy
December 06, 2024
Hi, Talisha,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting your delivery and services performed in a timely manner.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64524288” when reaching out on social media.
Regards,
^Ravi
2024 K
December 02, 2024
5 out of 5
While here during a Golfing event I needed some headphones while in the room. We found this Best Buy and the customer service from the time you enter the store until checkout was wonderful!
Jjraymon X
November 30, 2024
5 out of 5
Excelente lugar, personal muy amable y te atienden en español y resuelven todas tus dudas.