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Frequently Asked Questions About Best Buy Castleton

How do I check product availability at the Castleton Best Buy?
How do I check my order status?
My local Castleton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Castleton stores’ holiday hours?

Recent Reviews

4.1
(3236 reviews)
Jim F
January 16, 2025
4 out of 5
Nice help from this location. Open box great way to get a better value. Maintenance plans could be more economical.
Juju B
January 10, 2025
5 out of 5
I ordered the Nord N30 5g out of box online in excellent condition, but noticed before opening that the box said "good" condition. Though I was happy with the condition of the phone, the 50w charger was not included, which I specifically chose excellent condition for the charger and the chord that would support it. I came to the Castleton Bust Buy to get the missing items. Mea greeted me kindly and casually. She ended up calling Adam over to help, and he was on top of it with no hassle. He noticed the charging chord included in the box would not even support a 50w charger. He did not have any 50w chargers, so instead of asking me to go down in wattage, he gave me a 65w charger and a chord to support it. I won't go into details, but ordering online was a terrible experience and I was on the fence with ever ordering a phone through Best Buy again. Thanks to their customer service, they retained me and my family as customers.
Stefani C
January 10, 2025
5 out of 5
great service
Meredith G
January 10, 2025
5 out of 5
When I had endless problems with my laptop, this location was both patient and extremely helpful in finding a solution. I couldn't have asked for a better experience with them! Thank you to the Castleton Geek Squad for all your time and effort!

About Best Buy Castleton

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