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Frequently Asked Questions About Best Buy Castleton

How do I check product availability at the Castleton Best Buy?
How do I check my order status?
My local Castleton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Castleton stores’ holiday hours?

Recent Reviews

4.1
(3324 reviews)
Denise N
July 14, 2025
3 out of 5
I didn't feel very confident with the "weekend GEEK SQUAD" member who was trying to assist me with my computer & cellphone concerns!! Not what I usually encounter at the Castleton BEST BUYS!!
Response from Best Buy
July 14, 2025
Hello, Thank you for the review. I regret to learn you didn't have a good experience, with our Geek Squad. That is certainly not ideal. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/99scvd), Twitter/X (https://bby.me/ahuyu1), or Instagram (https://bby.me/eaq17v). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 15611. Regards, ^ Kristy
Glenn P
July 06, 2025
4 out of 5
Quick service, relivey busy.
Tiger
July 03, 2025
4 out of 5
Average selection of appliances at this store location. I would prefer to see appliance packages bundle together, rather than scattered throughout the area. I understand having all the dish washers together and the fridges, etc.. but if I’m buying a whole kitchen full of matching appliances, I would at least like to see it displayed. Just a helpful suggestion to increase buyer engagement.
Monicagdhhdhy
June 30, 2025
4 out of 5
Super place and deals I bought a mac book receiving people was very good

About Best Buy Castleton

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