I didn't feel very confident with the "weekend GEEK SQUAD" member who was trying to assist me with my computer & cellphone concerns!! Not what I usually encounter at the Castleton BEST BUYS!!
Response from Best Buy
July 14, 2025
Hello,
Thank you for the review. I regret to learn you didn't have a good experience, with our Geek Squad. That is certainly not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/99scvd), Twitter/X (https://bby.me/ahuyu1), or Instagram (https://bby.me/eaq17v). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 15611.
Regards,
^ Kristy
Quick service, relivey busy.
Average selection of appliances at this store location. I would prefer to see appliance packages bundle together, rather than scattered throughout the area. I understand having all the dish washers together and the fridges, etc.. but if I’m buying a whole kitchen full of matching appliances, I would at least like to see it displayed. Just a helpful suggestion to increase buyer engagement.
Monicagdhhdhy
June 30, 2025
Super place and deals I bought a mac book receiving people was very good