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Best Buy Washington Square
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Frequently Asked Questions About Best Buy Washington Square
How do I check product availability at the Washington Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Washington Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Washington Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Washington Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2711 reviews)
Heather S
April 10, 2025
5 out of 5
Made my apt online. They were ready for me. They were very helpful. 🥰
Kairon
April 08, 2025
1 out of 5
Absolutely useless. Stole $100 for a screen repair, returned the laptop with MORE cracks on the screen and completely factory reset.
Response from Best Buy
April 08, 2025
Hey there, Kairon,
Thanks for reaching out and providing your feedback. We are saddened to hear that you have had a negative experience with your recent service appointment and I can definitely understand your concerns surrounding this. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #65021600" and share your full name, email, and phone number.
Thanks,
^Jacob
Jerome L
April 03, 2025
5 out of 5
Great service
Travis A
March 27, 2025
1 out of 5
This store sold me an open-box dryer in "Excellent" condition. It was well used with lint, hair and scent beads in the dryer and a construction nail in the vent pipe. It made a concerning click/clang noise with every turn of the dryer. I don't know who inspected it and thought it deserved an excellent rating but clearly they didn't care that it was filthy and BROKEN.
Response from Best Buy
March 27, 2025
Travis,
Thank you for the review. I can certainly understand your concern with purchasing a dryer and finding out that it was not in excellent condition. That is not an ideal situation.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review #64976458.
Regards,
^Kristy