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Best Buy Washington Square
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Frequently Asked Questions About Best Buy Washington Square
How do I check product availability at the Washington Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Washington Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Washington Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Washington Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2750 reviews)
Larissa H
July 18, 2025
5 out of 5
Great experience, was in and out. Made an online purchase. We didn't have to wait long at all. The gentleman was with another customer but acknowledged us when we came in. They even loaded our item into our suv for us. Couldn't ask for better service.
Juan S
July 14, 2025
4 out of 5
Es muy cómodo
Kaye P
July 09, 2025
2 out of 5
They have a 15-day return policy that they don't tell people about. After 15 days they will only give you a store credit. They should inform people at purchase that they're limited to 15 days for full return even with a receipt
Response from Best Buy
July 15, 2025
Good Afternoon, Kaye.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We have always been open and honest about our Return Promise. The terms are clearly stated here: https://bby.me/jzrjjh, as well as in-store. We hope this helps.
Kind Regards,
^Trey
Travis A
July 07, 2025
1 out of 5
HORRIBLE CUSTOMER SERVICE AT THIS STORE!!! AVOID IT AT ALL COSTS, DRIVE ELSEWHERE BECAUSE THESE PEOPLE ARE A JOKE! Zero customer service! Sold me a "new" set of Galaxy Buds3 Pro with ONLY 1 EARBUD! When I brought the product back to the store, they told me there's nothing they can do?! WHAT A JOKE!! Ill get my refund one way or another. The pathetic, inexperienced un-groomed front end staff look like they should be working at a used record store. All around a horrible vibe. When are they finally going to shut this store down? Its well overdue! DO NOT SHOP HERE! THIS STORE SCAMS PEOPLE OUT OF THEIR MONEY!!!! THE MORE I RESEARCH, THE MORE PEOPLE I FIND THAT HAD THE SAME EXPERIENCE!!