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Best Buy Washington Square
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Frequently Asked Questions About Best Buy Washington Square
How do I check product availability at the Washington Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Washington Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Washington Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Washington Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2821 reviews)
M S
March 22, 2026
4 out of 5
We ordered online and got curbside pickup. It wasn't 5 minutes after we checked in that they brought the stuff out. Very fast and I didn't have to lift a heavy box.
Jami S
March 21, 2026
3 out of 5
In the market for an unlocked cellphone; it was difficult finding staff knowledgeable in-between the difference of models. I was able to purchase the Samsung at a better price then the other options I looked into though; hence the rating.
Rhonda G
March 21, 2026
5 out of 5
Geek squad is 100
Steve M
March 19, 2026
1 out of 5
Will NEVER buy ANYTHING there again. Bought a $400 3D printer and after 18 days stopped working. Strict 15 day return/exchange policy. NO exceptions.
Response from Best Buy
March 19, 2026
Hello, Steve,
Thanks for taking the time to leave a review. It can be frustrating when a new purchase presents a defect after the Return Period ends. The manufacturer of your product should have a one year manufacturing warranty on your unit. We definitely advise reaching out to them for their options. If you need assistance in locating the manufacturer's information, or you'd like to formally document your review, please reach out to us with a private message on social media. Please include Google Review 131774 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport