Frequently Asked Questions About Best Buy Washington Square
How do I check product availability at the Washington Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Washington Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Washington Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Washington Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2673 reviews)
Williams A
January 14, 2025
5 out of 5
No other best buy in indy has this service. I dont have to find a team member to help me, they find me. It's like they really want to help. Thank you!
Luane C
January 08, 2025
5 out of 5
My husband and I have purchased two phones from this location and each time the mobile staff were extremely pleasant and very informative. Great experience both times
gynosaur i
January 02, 2025
1 out of 5
Kept following my friend around the store like he was going to steal something #racismisbad #equality
Response from Best Buy
January 03, 2025
Hi, Claire,
Thank you for your feedback. I am saddened to hear about your experience during your recent visit to one of our Best Stores. As a consumer myself, I understand how challenging it is to feel targeted in a store and how disheartening an experience like this can be. At Best Buy, we truly promote an environment inclusive for everyone, and we always want every customer to feel valued and respected.
If you'd like to share more about your experience or have any other concerns, please feel free to reach out to us on social media using any of the links provided below. Please be sure to include your full name, phone number, and email address. Also, be sure to mention “This is in regard to Google review 64637614".
Facebook: facebook.com/BestBuy
Instagram: instagram.com/bestbuy
Twitter/X: twitter.com/BestBuySupport
Kindest regards,
^Pre