Best Buy Washington Square

Excellent service, very helpful staff. Overall a good experience.

Someone fraudulently opened a line of credit at this store and purchased an expensive computer. They are being wildly unhelpful and impossible to get a hold of. Update: wildly unhelpful in-store. Won’t even talk to me about it. I have all the information printed (date, receipts, time stamp, GM is unavailable). “Can’t do anything.” Directed me to the corporate number. The same number that directed me to reach out to the store as a next step.

I had no trouble finding anything. My only big complaint was the cashier who checked me out. I bought Metroid Prime Remastered and Ghost of Yotei yesterday. When he saw I was buying Ghost of Yotei he simply said , "Oh that game? Well at least one of these games has a strong female protagonist. What even is equality these days?" This was an unnecessary, very rude, and insincere comments that made me feel uncomfortable. I understand that there is some controversy around this game, but keep your opinions to yourself in front of customers. I didn't get the cashiers name, but he was wearing a black cowboy hat and a long black vest get up. I work long hours and am back in school fulltime and I just don't need to hear crap like this when I just want to buy and play games with the very little free time I have these days. I just want to be clear, this isn't a complaint against BestBuy, this is a complaint against the rude employee who said that nasty comment. I will not be shopping at this location again.

Buena atención al cliente