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Frequently Asked Questions About Best Buy Washington Square

How do I check product availability at the Washington Square Best Buy?
How do I check my order status?
My local Washington Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Washington Square stores’ holiday hours?

Recent Reviews

4.1
(2890 reviews)
Maxxy B
October 30, 2026
4 out of 5
Very solid, didn't have drawing tablet tho 😭
Derek R
October 27, 2026
1 out of 5
Awful customer service. I just want to return a brand new unopened item. No way to contact these guys and Best Buy stores won’t take it because it’s one day outside of the 15 day window and there are no exceptions with “marketplace orders”. Absolutely awful service to a customer that has spent a lot of money in your stores.
Response from Best Buy
October 27, 2026
Hello Derek, Thank you for reaching out to us. We recognize your concerns regarding the return of a new, unopened item. Marketplace orders can have different return requirements than standard purchases. If you would like to chat with us about your experience, please reach out to us on any of our social media profiles below with Google Review 244215. Facebook ( https://bby.me/528urT) X ( https://bby.me/pA57RW) Instagram ( https://bby.me/C3pTga)
Gabriel S
October 21, 2026
4 out of 5
This store is close to becoming a "go-to" location when it comes to tech services. I can usually rely on the staff to be helpful, informative, and service-oriented. The exceptions have occurred when I have interacted with members of the Verizon representatives, and even then, they're very polite. Having said that, there is still a LOT of work that needs to happen in order to align (Verizon) customers' expectations with realistic service information. The process of signing up for a new account and a new phone, turned out to yield MANY hiccups.There seems to be an incredible disconnect between what the rep says is possible, and what IS possible, with the customer being required to invest massive amounts of fix billing and promotional problems (largely with AI bots). NOT cool.
Susana G
September 21, 2026
5 out of 5
👍🏽👍🏽👍🏽👍🏽

About Best Buy Washington Square

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