Frequently Asked Questions About Best Buy Washington Square
How do I check product availability at the Washington Square Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Washington Square Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Washington Square stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Washington Square Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2880 reviews)
Terry P
September 08, 2026
1 out of 5
I attempted to call the Best Buy Cherry Tree store I am having my new HP laptop transferring data from my old laptop. it has been 48 hours but no word from the store and I tried calling for an update but the store is "not taking calls"! What kind of store is this anyways?
Response from Best Buy
September 08, 2026
Hi, Terry,
Thank you for reaching out here to share this review. Our stores do not currently take calls, but we have a dedicated phone team who can assist with this. We would also be happy to see if we can help out here.
To get started, please send us a message on Facebook ( https://bby.me/Wyd7SJ), Twitter/X ( https://bby.me/O5iU38), or Instagram ( https://bby.me/dM7ZI4). Please also include a note stating you are reaching out from a Google review by including this reference number: 219693. We look forward to hearing from you!
Jason M
September 07, 2026
1 out of 5
Horrible experience. Best buy refused to refund a defective product. Buyers beware of 3rd party purchases. Corrupt business practice.
Nooope
September 07, 2026
5 out of 5
I went that day, to get me a new phone and number. I got a pixel 11 with two extra gifts. A pixel watch and tablet...with a bill...lol
But I am happy now...
Jason K
September 06, 2026
5 out of 5
They're always courteous and attentive when I go there. Any questions I have they answer.