Don’t get help from the guy with no teeth. He doesn’t care about your requests or what you want to order. He’s going to ignore you, make you waste your 50 min drive there just to order whatever he wants to order. If it’s him, get help from someone else bc he’s not listening to you. See yall again after I wait 4 days to get my product in the mail, then I get to drive 50 minutes back to hopefully have in stock what I really wanted last week. Thanks for all your assistance.
Quick, easy. Got in and out with a new phone in less than an hour.
I was just waiting in line when a young man opened up a register that I had no idea existed just so I wouldn’t have to wait an additional 90 seconds in line. I don’t believe I have ever seen that attention to detail in any Best Buy I have ever been in especially on a Saturday at 5:00 pm when upper management is probably gone for the day. I apologize for not knowing your name but thank you!
Best Buy credit card my ___. Try and cancel the City group credit card they call best buy. It's impossible AI This and AI that no human to talk to. MISLEADING Sales pitch on best buy credit card. Just say it's city group credit. Paid it off , now can't cancel plus they put wrong address in, so no mail. Never again I'll pay cash next time. The small credit for getting the card is not worth it. Cash all the way with them if I go back.Why don't they use one of the ten people standing around to answer the kokomo phone. That's called service.
Response from Best Buy
July 23, 2026
Good Evening, John,
We certainly understand how you are feeling after issues with trying to contact Citi for support with your Best Buy Credit Card. Please feel free to contact our team by sending us a private message on social media that includes your Google review case ID: #192289.
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