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Best Buy Kokomo
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Frequently Asked Questions About Best Buy Kokomo
How do I check product availability at the Kokomo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kokomo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kokomo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kokomo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1664 reviews)
Elizabeth N
January 05, 2025
5 out of 5
Was pretty happy with the gentleman who assisted me find the right laptop today. His name is Brendyn.
Mark
December 26, 2024
1 out of 5
I used to love this place but the last 5 years it has changed and I have quit the Tech Membership and I don't buy anything from them. I took my equipment they said was covered under their Tech Membership program and they said when I brought it in, it was no longer covered. Been a member with Best Buy for over 15 years until that day. The thing which I agreed to do Tech Member support for years was denied. When I talked to the manager about it he said it changed and no longer covers it. It stopped 3 days prior and there's nothing he can do. I was very upset so he kicked me out of the store. I paid for years for this service and the one time I chose to use it I was denied then kicked out. I didn't cuss, nor become belligerent, but was firm on their lack of service and because of the people present to hear my complaints, I was kicked out. I talked to Best Buy corporate about it and they reimbursed my Tech Membership charge which I paid 10 days prior. This place sucks and their management that is there now is the cause. DON'T GO THERE!!! Let them close and another company open in their place. God Bless! Zephaniah 3:17
Response from Best Buy
December 26, 2024
Mark,
Thank you for the review. I can understand your frustration with the customer service your describing. This is not an ideal situation. I do understand that changes to memberships can be frustrating.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review.
Regards,
^Kristy
Karen F
December 21, 2024
5 out of 5
Good customer server
jason w
December 19, 2024
3 out of 5
Need more knowledge staff and displays that work and aren't broken.
Response from Best Buy
December 20, 2024
Hello, Jason,
Thank you for your feedback on Google my Business. Being a store with unknowledgeable store or non-functional displays is frustrating. We would like to hear about your store experience, here at the corporate office.
Feel free to reach out on social media with the links below. When you are reaching out mention "Google Review 64583130", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay