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Frequently Asked Questions About Best Buy Kokomo
How do I check product availability at the Kokomo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kokomo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kokomo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kokomo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1755 reviews)
Sarah M
August 01, 2026
5 out of 5
Quick, easy. Got in and out with a new phone in less than an hour.
Frank K
July 25, 2026
5 out of 5
I was just waiting in line when a young man opened up a register that I had no idea existed just so I wouldn’t have to wait an additional 90 seconds in line. I don’t believe I have ever seen that attention to detail in any Best Buy I have ever been in especially on a Saturday at 5:00 pm when upper management is probably gone for the day. I apologize for not knowing your name but thank you!
JOHN B
July 23, 2026
1 out of 5
Best Buy credit card my ___. Try and cancel the City group credit card they call best buy. It's impossible AI This and AI that no human to talk to. MISLEADING Sales pitch on best buy credit card. Just say it's city group credit. Paid it off , now can't cancel plus they put wrong address in, so no mail. Never again I'll pay cash next time. The small credit for getting the card is not worth it. Cash all the way with them if I go back.Why don't they use one of the ten people standing around to answer the kokomo phone. That's called service.
Response from Best Buy
July 23, 2026
Good Evening, John,
We certainly understand how you are feeling after issues with trying to contact Citi for support with your Best Buy Credit Card. Please feel free to contact our team by sending us a private message on social media that includes your Google review case ID: #192289.
- Facebook (https://bby.me/ijj3DS)
- Twitter/X (https://bby.me/wQFOnv)
- Instagram (https://bby.me/1CoHJQ)
john g
July 23, 2026
1 out of 5
Treated us like crap, so we went somewhere else to buy an 80 inch tv
Response from Best Buy
July 23, 2026
Thanks for sharing this review with us here. We’re concerned to hear about this experience, and that the service you received from us didn’t meet expectations. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels on Facebook (https://bby.me/UXNNxe), Twitter/X (https://bby.me/Hpd7Nu), or Instagram (https://bby.me/hVX9mi). Please include the Google Review reference number #192204 when reaching out.