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Best Buy Kokomo

4.0
(1672 reviews)
1403 S Reed Rd
Kokomo, IN 46902
(765) 452-7422
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Recent Reviews

4.0
(1672 reviews)
Harvest M
February 20, 2025
1 out of 5
Just an FYI...I went and bought a new dryer at Best Buy the other day. They were having a President's Day sale and I got it at a really good price (I thought). They tried to charge me an extra $100 for the dryer vent and THE CORD! Now, I don't buy appliances often, but I seem to remember them coming with THE CORD YOU NEED TO PLUG IT IN!!! No thanks, I'll take the one off of the old dryer, lol. I swear, you can't go a day without someone trying to get over on you....
Response from Best Buy
February 20, 2025
Hello there, Thank you for your feedback on Google. Feeling like you been over charged for accessories is frustrating. We would like to hear about your shopping experience, here at the corporate office. Feel free to reach out through social media privately with the links below. When you are reaching out mention "Google Review 64833977", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
ValuelessLee 4
February 01, 2025
3 out of 5
I would like to give it a 4 but this bestbuy is falling short for inventory. Hardly no games and the monitors are not even the newest/ 4k that's a down side i would say. Parking lot is bad because you can barely see the lines to park. But store is clean. Maybe not very organized for some of it. Lastly selection of tvs is good but maybe not the newest definitely do see some older ones there but do have wide selection for sizes witch is a plus. With the exception of sound. Overall the store has needs from tvs to sound, random stuff in the middle. Computers and assessories/ short amount of it. To game console, little games unless it's switch. Then Legos to electric scooters
Response from Best Buy
February 02, 2025
Hello, Thanks for taking the time to share your feedback with us. I can understand not finding some of the newest technology that you were expecting at your local store, wouldn't be ideal. We do pride ourselves on being a source to find the latest tech for our customers, including selling many items that aren't expected, as shown here: https://www.bestbuy.com/site/misc/yes-best-buy-sells-that/pcmcat1621542998180.c?id=pcmcat1621542998180. That said, I'd like to have our corporate team review your experience at your local store. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and the store you visited. Please also include a reference to your "Google review 64766480" in your message. Sincerely, ^Melissa
Karen T
January 31, 2025
5 out of 5
My printer was jammed. I thought it was paper where I couldn't reach. It was a ribbon from the printer. Devan got it unjammed and it worked just fine. He didn't even charge me because it was a fairly quick fix. Kudos to Devan and Best Buy!
Jeff S
January 21, 2025
5 out of 5
Great staff very helpful. However, like everywhere they are in need of more people working. Just short staffed.

About Best Buy Kokomo

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