How do I check product availability at the Kokomo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kokomo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kokomo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kokomo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1749 reviews)
Erma W
June 19, 2026
1 out of 5
Daniel the associate was a bit unprofessional. Instead of greeting someone with a smile and “How can I help you?” He just said “what’s up?”
Greg C
May 19, 2026
1 out of 5
I bought a TV 2 months ago from the Kokomo Indiana store. I purchased the warranty. After I was high pressured into it from the salesman. The TV went out and they won't do anything about it. I feel like I have been ripped off. You can't even call the store. It send me to India. I will never buy anything from them again. Very poor service 😢
Response from Best Buy
May 19, 2026
Hello Greg,
Thanks for taking the time to leave us a review. Having a TV stop working after just 2 months is certainly concerning, we can understand the frustration you are experiencing here. We'd like to follow up and assist however we may. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/YhTCBE)
- Twitter/X (https://bby.me/AJnIXz)
- Instagram (https://bby.me/kTJLPU)
When reaching out, please reference your Google Review 154563.
Richard J
April 30, 2026
1 out of 5
Apple customer service sent me to this BestBuy saying this store had a carrier unlocked iPhone Pro Max 17 in stock and available to purchase. When I drove to this store, the sales representative told me I could only purchase the iPhone with AT&T or Verizon and refused to sell me the unlocked version. I am literally flying out of the country and need to use an international SIM. I see now why brick and mortar stores are going the way of the Dodo.
Someone is not telling the truth. Is it Apple customer service or BestBuy?
Response from Best Buy
April 30, 2026
Hi there Richard,
Thank you for your review. We can understand your frustration regarding the confusion on iPhone purchases. We are happy to assist with any questions or concerns you may have. Please reach out to us via one of the social media platforms below:
- Facebook (https://bby.me/Z3dthj)
- Twitter/X (https://bby.me/Hd982u)
- Instagram (https://bby.me/jGOLxV)
When reaching out, please reference your Google Review 147476.