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Frequently Asked Questions About Best Buy Kokomo

How do I check product availability at the Kokomo Best Buy?
How do I check my order status?
My local Kokomo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Kokomo stores’ holiday hours?

Recent Reviews

4.0
(1749 reviews)
Erma W
June 19, 2026
1 out of 5
Daniel the associate was a bit unprofessional. Instead of greeting someone with a smile and “How can I help you?” He just said “what’s up?”
Greg C
May 19, 2026
1 out of 5
I bought a TV 2 months ago from the Kokomo Indiana store. I purchased the warranty. After I was high pressured into it from the salesman. The TV went out and they won't do anything about it. I feel like I have been ripped off. You can't even call the store. It send me to India. I will never buy anything from them again. Very poor service 😢
Response from Best Buy
May 19, 2026
Hello Greg, Thanks for taking the time to leave us a review. Having a TV stop working after just 2 months is certainly concerning, we can understand the frustration you are experiencing here. We'd like to follow up and assist however we may. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/YhTCBE) - Twitter/X (https://bby.me/AJnIXz) - Instagram (https://bby.me/kTJLPU) When reaching out, please reference your Google Review 154563.
Richard J
April 30, 2026
1 out of 5
Apple customer service sent me to this BestBuy saying this store had a carrier unlocked iPhone Pro Max 17 in stock and available to purchase. When I drove to this store, the sales representative told me I could only purchase the iPhone with AT&T or Verizon and refused to sell me the unlocked version. I am literally flying out of the country and need to use an international SIM. I see now why brick and mortar stores are going the way of the Dodo. Someone is not telling the truth. Is it Apple customer service or BestBuy?
Response from Best Buy
April 30, 2026
Hi there Richard, Thank you for your review. We can understand your frustration regarding the confusion on iPhone purchases. We are happy to assist with any questions or concerns you may have. Please reach out to us via one of the social media platforms below: - Facebook (https://bby.me/Z3dthj) - Twitter/X (https://bby.me/Hd982u) - Instagram (https://bby.me/jGOLxV) When reaching out, please reference your Google Review 147476.
Nicole R
April 30, 2026
5 out of 5
Experienced employees very helpful

About Best Buy Kokomo

bestbuy.com