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Frequently Asked Questions About Best Buy Kokomo
How do I check product availability at the Kokomo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kokomo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kokomo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kokomo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1761 reviews)
Jynx124
September 12, 2026
3 out of 5
Was looking for a phone case I wanted. App said it was in stock but was not on shelf. They looked around and eventually found one for me, so I appreciated that. But my recommendation is please stop asking me every 2 minutes if I need help. I'm a browser. I understand every sale counts, but when I'm buying something especially an expensive electronic, I like to browse my options. When I'm asked every 2 minutes if I need help it makes me feel rushed and I end up not buying anything. Trust me if I come into the store 99% of the time I'm leaving with something. But the employees overall are usually very nice.
Margaret W
August 21, 2026
1 out of 5
Could not get any help at all one person was busy with a customer he tried to get help but couldn't two up front eating and talking so I just left.
Monroe
August 14, 2026
1 out of 5
Don’t get help from the guy with no teeth. He doesn’t care about your requests or what you want to order. He’s going to ignore you, make you waste your 50 min drive there just to order whatever he wants to order. If it’s him, get help from someone else bc he’s not listening to you. See yall again after I wait 4 days to get my product in the mail, then I get to drive 50 minutes back to hopefully have in stock what I really wanted last week. Thanks for all your assistance.
Sarah M
August 01, 2026
5 out of 5
Quick, easy. Got in and out with a new phone in less than an hour.