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Frequently Asked Questions About Best Buy Kokomo
How do I check product availability at the Kokomo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kokomo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kokomo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kokomo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1732 reviews)
Jodie S
February 28, 2026
1 out of 5
Do not and I mean do not buy anything usually the best buy credit card . The major wouldn't even help me fix my switch two and told me to leave before I could even make the payments so now I am being screw out of my son's video game and basically have a credit card that I owe that they are refusing to let me pay on
Aslo the blonde girl who sold me this phone talked me out of buying a iPhone..they aren't making. That's right with their customers.... I will just no longer be making the payments..
Update : I did message the fb page and link below. Guess what no one reached out, I am personally think i got blcoked by best buy. Worst company ever.
Response from Best Buy
February 28, 2026
Hi, Jodie,
We definitely understand wanting support in store when it comes to your Switch 2 We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #123995 in your message. You can find us here:
Facebook (https://bby.me/lcp07d), Twitter/X (https://bby.me/izx729),
Instagram (https://bby.me/o0ny5n).
Evon W
February 20, 2026
5 out of 5
I recently called to get assistance with a computer that was priced lower on the website than what I paid for it. Senaphi assisted with my request. She was very professional and pleasant to work with, and was able to give me a refund. I so appreciate her willingness to assist me.
Ricardo A
February 17, 2026
5 out of 5
Employees are very helpful.
Niki H
February 11, 2026
1 out of 5
Went there to buy a phone. We are Verizon prepay customers. I waited 10 or 25 minutes for a rep or sales person with no success. I finally left and bought a phone at Walmart in 10 minutes.