The supervisor Josh k was very condescending and rude. He definitely doesn’t need employed. Terrible man.
Response from Best Buy
August 02, 2026
Hello,
Thank you for your review. It can be frustrating when you have a negative interaction with an employee, so we understand your disappointment at that interaction. We'd like to hear more about your experience. Please send us a private message on social media and include Google Review 197111 in your message.
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Twitter/X: @BestBuySupport
Two employees in electrics saw us looking confused and hid 😂
Went in to Geek section the gurl employee in 🩷 accessories was so unprofessional ,uncooth, and other. Training needed immediately. Employees BB if you are not knowledgeable and updated of products other than apple go home because neither are they. Everybody can't go that route y'all. Alternative updates are appreciated. been to the grocery or pumps lately? I returned my item that's another story, young guy just not 🙂↔️ Not going to revisit store in Lafayette, IN.
Response from Best Buy
July 30, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Bought a $1850.00 washer/dryer combo. I was told if I took it home that night I'd get $50 off. I scheduled delivery for the following Monday. Called me Fri and said it delivery would be delayed til the next Monday. No reason or explanation. Canceled the order.i was told that the item gets shipped from Lafayette to Chicago then indianapolis then gets delivered from there. Went to the store to find out what happened and talked to the store manager. He basically could care less that anything happened. Store really needs to get their act together and get some management that care.