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Frequently Asked Questions About Best Buy Lafayette

How do I check product availability at the Lafayette Best Buy?
How do I check my order status?
My local Lafayette Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lafayette stores’ holiday hours?

Recent Reviews

4.1
(2422 reviews)
Alexander Y
May 14, 2026
1 out of 5
I ordered a 100" TV from Best Buy with delivery scheduled for 5/14/26. Best Buy failed to deliver it and didn’t provide any notification whatsoever that the delivery wasn’t happening. I only found out because the third-party delivery driver personally contacted me. I waited around all day expecting a major delivery, with no call, no email, or any update from Best Buy. For a multi-thousand-dollar purchase, this complete lack of communication is unacceptable. Relying on the delivery driver to do Best Buy’s job is ridiculous. Customer service was equally unhelpful when I followed up. This experience has completely destroyed my confidence in ordering large items from Best Buy. Poor planning, poor execution, and zero accountability. I will not be shopping with them again
Response from Best Buy
May 14, 2026
Hello, Alexander, Thank you for your review. It can be frustrating when a delivery is rescheduled. If you need assistance or would like to formally document your review, please send us a message on social media. Please include Google Review 152507 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Manjot S
May 12, 2026
5 out of 5
The staff was nice and helpful they got the most off the staff
Rich M
April 16, 2026
5 out of 5
I can only say good things
Wabash M
April 16, 2026
5 out of 5
Very helpful electronics advice.

About Best Buy Lafayette

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