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Frequently Asked Questions About Best Buy Lafayette

How do I check product availability at the Lafayette Best Buy?
How do I check my order status?
My local Lafayette Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lafayette stores’ holiday hours?

Recent Reviews

4.1
(2465 reviews)
sora
August 25, 2026
1 out of 5
Ordered a laptop for same day pickup online and went into the store just to find out that the item that was listed "in stock" was in fact NOT. Needed it for a college class the next day so definitely don't order from best buy if you're on a time crunch. The website is inaccurate and its messy and also wasted my time. Only positive part of the experience was the nice pink haired girl at the register.
Luis F
August 16, 2026
5 out of 5
Muy bien
Nathan S
August 16, 2026
3 out of 5
Poor selection
S K
August 13, 2026
5 out of 5
I picked up an open-box MacBook Pro from the Greenwood Best Buy and the charging port was already broken when I got home. I went back there for help, but they weren’t able to do much. I then tried the Lafayette location and had a much better experience. They looked at the laptop right away, confirmed the issue was there from the start, and offered to replace it with a new one. Melissa, the store manager, was professional and genuinely helpful throughout. Everything was handled quickly and without any hassle. Really good experience at the Lafayette store. In two days 2 different Bestbuy store each one handled the issue differently!

About Best Buy Lafayette

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