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Frequently Asked Questions About Best Buy Lafayette

How do I check product availability at the Lafayette Best Buy?
How do I check my order status?
My local Lafayette Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lafayette stores’ holiday hours?

Recent Reviews

4.1
(2353 reviews)
David B
October 28, 2025
1 out of 5
I went online to Best Buy’s website to purchase a Digital Xbox Game Pass Core 12 Month Membership which was listed as being purchasable. When I got the code and went to redeem it, I was informed the Core Membership is no longer available and therefore it wanted to automatically convert to a 3 month Game Pass Ultimate membership. I specifically wanted the 12 months of Core membership because of the cheaper price, not the 3 months of Ultimate. I was also informed in the store that such a return could be made since I hadn’t completed redeeming the code. They told me that Best Buy customer service could help. Well I spoke to the manager Charity and was informed that since the item was listed “non returnable” when purchased that it was not possible to give me a refund. This is false advertising on Best Buy’s part and I should be able to get a refund. An item that no longer exists in reality should not be available for purchase on Best Buy’s website. I’m thinking a lawsuit is next on my list.
Michael K
October 15, 2025
5 out of 5
Great service and technician very helpful.
the b
October 07, 2025
1 out of 5
Wouldn’t sell a pair for f rayban meta glasses with out scheduling a demo and coming back another time. Purchasing on Amazon now.
Response from Best Buy
October 07, 2025
Hello. While we understand the frustration of not being able to purchase the new Meta Ray-Ban Display before scheduling a demo, this is how Meta has chosen to sell this product currently at all retailers. Learn more on Meta's website here and schedule a demo: https://bby.me/anut11 If you have additional questions, please reach out to us in a private message on Facebook (https://bby.me/u02gu2), Twitter/X (https://bby.me/e3e4zo), or Instagram (https://bby.me/77dmi4), and mention your Google review, 52768.
Chip A
October 04, 2025
5 out of 5
If I had a nickel for every purchase, it would be a rebate!!! Great products and service. Fair prices.

About Best Buy Lafayette

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