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Frequently Asked Questions About Best Buy Merrillville

How do I check product availability at the Merrillville Best Buy?
How do I check my order status?
My local Merrillville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Merrillville stores’ holiday hours?

Recent Reviews

4.2
(3577 reviews)
custom b
October 23, 2026
5 out of 5
Michael a Verizon specialist at Merrillville best buy helped me pick out a phone sign me up with service and even though his shift was over he finished up helping me out . that's good customer service
William R
October 17, 2026
1 out of 5
They lied to me about the coverage of the best buy total plan and refused to reimburse me. Avoid this location.
Response from Best Buy
October 17, 2026
Hello, William, Thank you for sharing your feedback with us. We understand how important it is to receive the support you need with your My Best Buy Total plan, and we recognize your experience fell short. Please send us a direct message through one of our social media channels, so we can look into this further and assist. Be sure to mention Google Review #239820. Instagram (https://bby.me/RqOtBo), X/Twitter (https://bby.me/7I4iRH) or Facebook (https://bby.me/8U2iwg)
Witchy D
October 15, 2026
5 out of 5
Great staff! Fast & kind
Gaddiel L
October 14, 2026
4 out of 5
It was great. Don’t really go into Best Buy but needed to find something I couldn’t get anywhere else, (besides online) but Best Buy had it immediately!

About Best Buy Merrillville

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