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Frequently Asked Questions About Best Buy Merrillville

How do I check product availability at the Merrillville Best Buy?
How do I check my order status?
My local Merrillville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Merrillville stores’ holiday hours?

Recent Reviews

4.2
(3441 reviews)
Minty _
September 11, 2025
5 out of 5
I did a walk in with geek squad for my laptop and was met with Dennis, he was super sweet and helped me. He was so helpful with not only me but the other customers while we were waiting on my laptop to load.
Kevin A
September 02, 2025
5 out of 5
Purchased a laptop for my 80 year old father. The gentleman assisting in the setup process through geek squad couldn't have been more professional and helpful. Andres, went above and beyond to make the process smooth and showed tremendous patience when dealing with an elderly consumer and passwords. 🤣🤣🤣. Thanks again for your knowledge and understanding Kevin
Jamaica L
September 01, 2025
4 out of 5
My latest visit here was to purchase a Polaroid instant camera, and the workers are always helpful. They take the time to compare products and answer any questions I may have. I have trust in my products, and know that if needed, my total protection plan really does cover everything.
Adriana A
August 30, 2025
1 out of 5
Horrible customer service! I ordered a washer and dryer and delivery guys refused to deliver it! Had to reschedule. The second time the guy refused again, said he'd be there to deliver in 20 minutes and never showed up!! I get a call from a supervisor saying the delivery guy went on to the next customer!! I had no choice but to cancel the order and get a refund.

About Best Buy Merrillville

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