Came into today to grab a hard drive but Dustin at the electronics counter was too busy looking at his phone to help me. Clean store otherwise.
Response from Best Buy
March 21, 2025
Hi there, Nakoda,
Thanks for taking the time to leave a review here on Google. When shopping at your local Best Buy, I can understand expecting attentive support.
If you require assistance, please send us a private message via social media. We would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64954821” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi
Great service. Their custom designers come out to your home and tell you exactly what you need to have the set up you want
Every time I visit this store, I notice employees standing around or aimlessly walking back and forth, often appearing disengaged. It’s frustrating to make eye contact with staff, only for them to look away without offering assistance. While I understand it can get busy at times, this visit and others felt like there were more employees than customers—yet no one seemed interested in helping. It would be great to see the team take more initiative in providing customer service.
Response from Best Buy
March 03, 2025
Hello there!
Thank you for taking the time to reach out on Google with a review. We are dedicated to providing friendly and attentive service in store to ensure your time is respected. In a situation like the one you have described, I would also reach out for support. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64885046 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan
Cathy was amazing very helpful and such a delightful young lady