Frequently Asked Questions About Best Buy Merrillville
How do I check product availability at the Merrillville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Merrillville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Merrillville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Merrillville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3518 reviews)
ariel
April 30, 2026
5 out of 5
Pretty nice but sometimes its hard to get a worker to help you
Sonita S
April 24, 2026
1 out of 5
The new manager in the base by that she’s working only two and three days by the name of Nada she had a very bad behaviour with the customers and she want to make like different reasons when you want to buy something especially when you you want to buy to get lines with the line of the phone. She just want to show that you’re like a fake person and you have to take the phone for the business or you do whatever with the phone you want so she just want to make the customer but Biography for the customer and she want to make a good background for herself in the Best Buy to get the high position even her behaviour is with the kids is not good and she’s full of stress and she transferred that stress for the customers too…
Eyricka P
April 10, 2026
5 out of 5
I had a service done. I got a Kenwood radio and a backup camera installed. Quick and efficient service. The gentlemen who installed my radio were very helpful and knowledgeable. I love my new radio