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Frequently Asked Questions About Best Buy Merrillville

How do I check product availability at the Merrillville Best Buy?
How do I check my order status?
My local Merrillville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Merrillville stores’ holiday hours?

Recent Reviews

4.2
(3511 reviews)
Maurice M
March 27, 2026
1 out of 5
So I’ll order a Xbox controller from them as it didn’t put the wrong address. Try to change the address A wouldn’t let me change the address so the controller get delivered to the wrong address I called them to let them know what happened Somebody from store sent me to the higher ups they told me I can get a full refund since my stuff got delivered to the wrong address few days go back. Send me an email about. They can’t give me a refund after telling me I can get a refund. Don’t trust them they steal your money and waste your time
cassodayjosh01@Google.com c
March 25, 2026
1 out of 5
Dont waste your time. Best buy has went down hill especially the geek squad. Won't even let you drop off something thats under their warranty with out an appointment. That's just them being lazy. And on top of that next available appointment to DROP OFF A TABLET IS 3 DAYS FROM NOW. Would probably be easier to just go through samsung. Tablet is less than a year old. 5 employees just standing there
Brittany B
March 23, 2026
5 out of 5
Good deals and exceptional service.
Krissy T
March 19, 2026
5 out of 5
My mother and I went into this location and got directed to a young man who was just amazing! He was so helpful and went above and beyond for us! My mom is not very tech savvy and he was so patient with her! Thank you sooooo much Trinton! I hope this location knows how lucky they are to have such a wonderful employee!

About Best Buy Merrillville

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