Best Buy Merrillville

Don't carry much for android products. You are better off looking somewhere else.

Very bad experience at this location with manager named Dart. I had to go back and return my watch because it was locked and I couldn’t activated with Tmobile. He said I needed proof that the watch was locked, I had to go back to Tmobile and spent 1 hr and half more. When I came back this manager was in lunch. I had another manager to take care of My issue , I think his name is Matt or Mart. He basically told me I didn't needed the proof to get the restocking fee back. Never coming back here, very bad experience with Dart.

fast easy simple

I went in because I heard that you could get a lifetime warranty if you purchased a Zagg screen protector from Best Buy. However, when I asked about it, Julie informed me that a paid membership was required to receive the warranty. To clarify, I asked, “So if I don’t have one of the paid memberships, I’d have to keep repurchasing the screen protector and pay for installation each time?” She confirmed that was the case. Because I wasn’t ready to sign up for a membership, I chose not to buy the screen protector. Later, I found out that what I was told wasn’t true — a paid membership is not required to receive the warranty. Misleading customers in order to push memberships is completely unacceptable.