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Frequently Asked Questions About Best Buy Merrillville

How do I check product availability at the Merrillville Best Buy?
How do I check my order status?
My local Merrillville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Merrillville stores’ holiday hours?

Recent Reviews

4.1
(3580 reviews)
Bandup C
October 10, 2026
5 out of 5
Just wanted to share my experience with trying to trade my MacBook Pro in, Thursday day I came In and there was a conversation about me having to wipe my Mac before I could trade it in, which was an issues because I haven’t had backed it up yet. I spoke with Matt and we came to a mutual agreement on how this can be done, time was not on my side as I came In closer to closing… when I came back today to attempt to get the new laptop I was not able to do it because I couldn’t split pay with progressive and a gift card, But Matt did everything he could to help me get the laptop, very patient, articulate. Always kept me in the loop, Didn’t make me feel like I was just wasting his time…Not sure what store he’s been at but please keep him at this location. The way he communicated with his team I can tell as a supervisor in IT myself, they respect him as a leader…..Great Job Best Buy
Dorian T
October 07, 2026
1 out of 5
Went to get my speakers replaced at Best Buy in Hobart and the guy Jeff told me it’s not worth their time doing it when I was willing to pay for it this is sad.Bad service
Response from Best Buy
October 07, 2026
Hello. Thank you for your feedback on your recent experience. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Please also be sure to include Google Review number 231558. Thank you.
Nancy O
October 06, 2026
5 out of 5
Everyone there was very helpful. When the person wasn't able to help me they sought help from their manager which I appreciated.
Duke M
September 24, 2026
5 out of 5
One of the last surviving audio video stores

About Best Buy Merrillville

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