Employees are a little on the stalkery side they follow you around too much, and a lot of times if you ask for something they have in stock on their site, they take forever to find it or can't. Literally bought a computer case and had to find it myself because the employee told me "I can't find it and I am tired." Not all the employees are bad though, and stock is decent.
I wouldn't recommend buying anything movie related from this place to anymore. They allow 3rd party sellers to sell to you thru best buy and they obviously are in favor of allowing these sellers to sell boot leg trash. They also don't deliver your items and steal your money then ghost you when you try and get things resolved.
Response from Best Buy
June 04, 2026
Hello, thank you for leaving us a review. Getting the movies you ordered on time is important. Can you please reach out to us on Facebook (https://bby.me/lydix9), Twitter/X (https://bby.me/ym66Sd), or Instagram (https://bby.me/XvrSlq) with more information about your experience? Please begin your message with "This is regarding my Google Review #160848".
I purchased 2 Epson Workforce WF – 7840 printer from Best Buy merrillville. Opened one when I got it and second one yesterday which was missing the cord. Came to store for exchange and refused to exchange or even replace a cord for me to keep it. They said since over 30 days even though they had me pay for plan for extended warranty.
I asked for a Manager and manager Matt came and said they can’t do anything and would have to contact epson hmm. Brand new box opened missing a cord
Disappointed brand new and missing a cord
Response from Best Buy
May 31, 2026
Hello,
Having issues with a recently purchased item. Please feel free to contact us on so private social media link. Mention review # 159476along with more details.
Facebook (https://bby.me/ki1O71)
Twitter/X (https://bby.me/QXgpqB)
Instagram (https://bby.me/TJ8ofd)