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    Car & GPS Installation Services

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Frequently Asked Questions About Best Buy Merrillville

How do I check product availability at the Merrillville Best Buy?
How do I check my order status?
My local Merrillville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Merrillville stores’ holiday hours?

Recent Reviews

4.2
(3501 reviews)
Jason B
February 09, 2026
4 out of 5
Very polite service.
Preston R
February 05, 2026
1 out of 5
Absolute worthless customer service. I came in here to buy an iPhone 17. The only way to buy it is to do it through the carrier which means that you’re going to pay double because they want you to do a plan. They will not sell it to you straight out. I got stuck buying an iPhone 15 instead. The iPhone 15 would not install the software update and would not transfer my other phone to it. They absolutely refused to be helpful and kept blaming the Wi-Fi. Any other store that I have gone Tuesday they will help you set up your phone if the phone is not working properly or they will bring you another phone. These people made Solutions absolutely impossible. They offered no help at all. Do not work with the guy in this picture. He was horrible.
Tiffany G
February 04, 2026
5 out of 5
Great experience with Kenfry; I hope I spelled his name right. He was very knowledgeable & he answered all questions we had! Thank you!
Torri J
January 29, 2026
5 out of 5
Very helpful got me in and out

About Best Buy Merrillville

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