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Frequently Asked Questions About Best Buy Merrillville

How do I check product availability at the Merrillville Best Buy?
How do I check my order status?
My local Merrillville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Merrillville stores’ holiday hours?

Recent Reviews

4.2
(3517 reviews)
Sonita S
April 24, 2026
1 out of 5
The new manager in the base by that she’s working only two and three days by the name of Nada she had a very bad behaviour with the customers and she want to make like different reasons when you want to buy something especially when you you want to buy to get lines with the line of the phone. She just want to show that you’re like a fake person and you have to take the phone for the business or you do whatever with the phone you want so she just want to make the customer but Biography for the customer and she want to make a good background for herself in the Best Buy to get the high position even her behaviour is with the kids is not good and she’s full of stress and she transferred that stress for the customers too…
Eyricka P
April 10, 2026
5 out of 5
I had a service done. I got a Kenwood radio and a backup camera installed. Quick and efficient service. The gentlemen who installed my radio were very helpful and knowledgeable. I love my new radio
Balbino A
April 10, 2026
3 out of 5
Not wide selection of computers
Bossman B
April 09, 2026
2 out of 5
I decided to stop at this store to pick up some things vs my local best buy store,as I shopped I was fronted with staff if I needed help in anything I picked the items I needed headed to the register 2 people at both registers but yet only 1 register was doing their job until a female walked to the other registered and got helped while myself being a male had to wait. I was totally pissed and ask the guy at the registered who rang me up with his friend would do that. He claimed he never saw anything but yet made contact with the other register so I stressed to him don't you realize with out customers you don't have a paycheck. I don't blame them I blame who ever is manager at that store for being lazy cause if he or she did their job stuff like that doesn't happen or am I mistaken Dave from Iowa
Response from Best Buy
April 10, 2026
Hello, Thank you for your review. We appreciate you taking the time to share feedback on your interaction with us as it helps us create a better experience in the future. To formally document your feedback, feel free to reach out to us on Facebook (https://bby.me/snYIwo), Instagram (https://bby.me/uPKsqP), or Twitter/X (https://bby.me/WsJsKC). Be sure to include your Google review 140223.

About Best Buy Merrillville

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