Itshazelsaurus
August 24, 2026
Awesome job both times I went in today
They always have everything in stock that you need
Had a email problem with my phone and took it to the Geek Squad. They had it fixed in less than 10 minutes.
I have waited 4 months for a refund, i have not recieved any calls, text, emails, nada.
I have called 5 times, and each time they have told me a check had never been sent, and not one time did they ever have correct information from the call center they use instead of talking to an actual best buy employee from the store.
I have been in the building, TWICE, and both times they told me they couldn't do anything but that they would make sure they would get it sent and confirmed nothing had been sent. If I do not get this resolved I will be going through the bbb and the attorney general. 1.2k dollars held onto with not a single word of it coming my way. Ive been more than patient, enough is enough.