My husband and I visited this Bestbuy last night. We went in to look at the $350 Lenova Chromebook and a Lenova Yoga. We were helped by a gentleman named Todd. He was one of the most awesome people to work with. He spent time finding out our needs. By the way we did not need a laptop, we wanted something lighter for business usage. We had a perfectly fine laptop bought from bestbuy (Lenova Yoga) it was just heavy and not as kitchen table friendly for our customers. Todd showed us many different options, and listened to our needs. He also looked into open boxes at our request. In the end we went with an Asus Proart and a digital pen. It was more than we were going to spend but after Todd spent time looking up programs we use we were able to determine that a Chromebook was not for us. We really appreciated that he wasn’t pushy at all, but listened to our needs and wants. We would specifically ask for him if given the option. I had a question outside of the laptop and he questioned some other employees and they were great too. Thanks for having a great team.
Generally knowledgeable and helpful staff.
The Dishwasher I ordered & they delivered won't power on. Only 16 day return window, Not explained well. Have to use the manufacturer's warranty. Had 35 days. Shop elsewhere for Appliaces
Response from Best Buy
March 18, 2025
Hello Rex Dressel,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64942845. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
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Google Review #64942845
Thanks,
^Ezra
Was just in to look at some tvs and one of the workers was very knowledgeable in their stuff. I can’t remember their name. However the pricing seems to be more than average that I’ve seen. We haven’t been wanting to just jump onto any tv so looking around has been nice. I just wish some of the open box tvs weren’t only just a couple hundred dollars cheaper when I do know a lot of those open box ones are either returns cause someone didn’t like it or ones that were previously on the walls.
Response from Best Buy
March 18, 2025
Hey there,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with our inventory in-store. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64939663" and share your full name, email, and phone number.
Thanks,
^Jacob