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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Muncie
How do I check product availability at the Muncie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Muncie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Muncie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Muncie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2119 reviews)
Bruce V
July 16, 2025
5 out of 5
Went in to help my mother get a new cell phone and had a super nice Verizon guy help us as well as a super nice and helpful Best Buy team member help us. Between the two of them they made this shopping experience an A++. Thanks so much to these two great guys!
Aaron S
July 14, 2025
2 out of 5
I waited in the laptops department for over 15 minutes. Waiting on somebody to help me. Nobody came. I had to grab a laptop that was in a box on display and take it to the front of the store to pay. Horrible customer service
Response from Best Buy
July 14, 2025
Hello,
When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing. We appreciate you bringing this to our attention and would like you to share these details with our Best Buy Social Team so that we can document this occurrence in our corporate system. Send a private message or DM to our team using one of our official Facebook ( https://bby.me/i7e9lb), Twitter/X ( https://bby.me/30u53o), or Instagram ( https://bby.me/gspuqt) accounts with your full name, phone number, email address, and the location in which your visit took place.
Please reference Google Review 15577
Regards,
^ Kristy
G S
July 13, 2025
4 out of 5
This bust but always seems like it's bout to go outa business, seems to always be getting rearranged, selection is always iffy too, it's saving grace is the staff always being helpful finding where things have been moved, they seem to know their stuff as far as suggestions as they've helped me find solutions for several problems. The open box section also seems to be plentiful and full of good deals as well
Rob K
July 10, 2025
4 out of 5
Smaller store but a decent selection of products. Minimal staffing but friendly people. Has just the right variety of departments but not the broadest selection of products. No more walls of TVs and speakers. Geek Squad people usually have their stuff together, best to have an appointment though. The store is more for immediate gratification when you can't wait to get an item online. Better selection on their website, seems to be their business model. Prices are ok, though can likely find elsewhere for less with some looking.