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Services Offered
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Frequently Asked Questions About Best Buy Muncie
How do I check product availability at the Muncie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Muncie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Muncie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Muncie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2141 reviews)
misti h
November 25, 2025
5 out of 5
Great place to shop. Fun 😂😊 to b in the store. The employee's r so helpful & know about the products they sale. 😂😊, we were looking for lights for inside & outside for our 🏠🏡 ohhh yes the staff was very helpful, prices where ok. They didn't kill us !! Lol. We are still standing.
Taylor
November 20, 2025
2 out of 5
I went in to go and buy a new iPhone. Mine broke last night and I needed one pretty soon. As I went to go and do a payment plan with the Best Buy credit card, I was asking her questions on how to answer for payment on housing if I am a college student. She looked at me and shrugged and said "well, you can't put 0 dollars". I do not have a house payment. While I am grateful for that, she could have directed me on what to put instead of shrugging. I suppose my number was too high and it rejected me. She told me I was denied and that I could come back in 30 days and try again. I think I was most frustrated because she didn't seem like she could help me. Anytime I asked her a question she would say she doesn't know and shrugged. Very unprofessional. If you do not know how to help someone, ask a coworker. It isn't hard. The other staff members were very kind and very helpful. I will consider coming back.
Response from Best Buy
November 20, 2025
Hello, thank you for taking the time to share your experience with us here. We would be happy to document this on our corporate servers for you. Can you please reach out to us on Facebook (https://bby.me/ru1cs8), Twitter/X (https://bby.me/bg84nc), or Instagram (https://bby.me/vyyzxb) with more information about your experience? Please begin your message with "This is regarding my Google Review #72013".
richie r
October 28, 2025
4 out of 5
Nice people
Amy M
October 19, 2025
5 out of 5
They was very helpful in finding a computer at a good price for me,.. the rep even went above and beyond to order it for me and have it delivered to my house..thank you for your help and service making me a proud customer..