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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Muncie
How do I check product availability at the Muncie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Muncie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Muncie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Muncie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2212 reviews)
Melissa J
October 04, 2026
4 out of 5
Not very informative customer service
Clarke P
September 30, 2026
4 out of 5
Big selection, some items need to be ordered in, need appointment for service
Dameon P
September 11, 2026
1 out of 5
I’m honestly pretty disappointed with my experience. I brought my PC in because I was having constant crashing and black screen issues while gaming. I ended up spending around $200 on the service, and after troubleshooting, I was told that my GPU had a hardware failure and basically couldn’t be fixed.
What really frustrated me is that after I brought the PC home, a friend was able to fix the issue by going into Registry Editor and increasing the graphics timeout setting. Since making that change, I haven’t had the crashing issue.
I understand that diagnosing PC problems can be difficult, and I know not every issue has an easy answer. But spending $200 and being told I had an unfixable hardware problem, only for the issue to be fixed with a Windows setting, was extremely frustrating.
I’m not trying to bash the employees personally, but I expected more thorough troubleshooting for what I paid. Unfortunately, I left the experience feeling like I spent $200 and was given the wrong diagnosis.
Debra R
September 11, 2026
2 out of 5
Disappointed in customer service. Waited 15 minutes for assistance in purchasing an Apple Notebook. We will go elsewhere for this purchase.
To be fair, I did receive excellent service with my iPhone screen protector installation.
Response from Best Buy
September 11, 2026
Hello, Debra,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 221034.
Facebook (https://bby.me/VznAP5)
X (https://bby.me/j5lf1q)
Instagram (https://bby.me/BT93td)
We look forward to assisting you there.