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Best Buy Muncie
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Muncie
How do I check product availability at the Muncie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Muncie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Muncie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Muncie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2087 reviews)
Brody S
February 11, 2025
4 out of 5
Typical Best Buy experience, difficult to find an employee, and they don't usually ask if you need help finding anything. I'm anti social though, so I love it!
ronald m
February 06, 2025
3 out of 5
Asked for help just got pointed in a direction and they kept right on walking past me after that . Store wasn't even busy me and 1 other person that was being helped by another staff member cashier was helpful with purchase..
Response from Best Buy
February 06, 2025
Hello, Ronald,
Thank you for leaving us a review. As a consumer myself, I understand the importance of receiving courteous and attentive customer service. At Best Buy we strive to ensure all of our customer have a positive experience. We appreciate your feedback, and would like to document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64784545" when reaching out via social media.
Thank you,
^Ruby
Andrea S
January 31, 2025
5 out of 5
Always great deals
Michael J
January 09, 2025
1 out of 5
Geek squad restored my computer with a different password. Then when you call the location for 2 hours, no one at the location answers and it directs you to a foreign outsourced customer service agent. Would’ve been better off doing it myself at this point. Crazy you cannot contact anyone from inside their store without coming in.
Response from Best Buy
January 10, 2025
Hi, Michael,
Thanks for sharing your review with us. We heavily rely on our computers working properly, so we understand how having the wrong password on your computer is not a welcome experience to have happen. We would be happy to help get you scheduled with a new appointment at the store to get this looked at or request a callback for you.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64662260" in your message. Thanks!
Sincerely,
^April