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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Muncie
How do I check product availability at the Muncie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Muncie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Muncie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Muncie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2207 reviews)
JC W
September 10, 2026
5 out of 5
I walked in looking for one thing. I walked out with the one thing. Simple.
Brittany A
August 30, 2026
1 out of 5
Can’t get ahold of anyone in store. All phone calls are automated or your call is transferred to a call center. Can’t even get answers about simple questions about in store products.
Robin T
August 26, 2026
1 out of 5
Best Buy is a complete joke. I bought a computer from them that lasted less than a year before the hard drive went bad. Sent it in to be repaired. Got a text saying it was ready to be picked up. Came to the store and I can’t pick it up because I don’t have an appointment. Why should I need an appointment to walk in and pick up my computer? I understand needing an appointment to diagnose it but I don’t understand needing an appointment to pick it up. So I will make the appointment to pick it up then I will go and get it and never do business with Best Buy ever again.
Response from Best Buy
August 26, 2026
We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to contact Best Buy on Facebook (https://bby.me/4ZndHr), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to your Google Review number 211852. Our support teams would love the opportunity to learn more and assist!
Thank you.
Matt C
August 25, 2026
5 out of 5
I had to have someone taken off of my computer geek squad was very helpful took only 10 min