Sales rep very helpful and answer any and all questions very attentive to our needs in what we were looking for
Melissa J
October 04, 2026
Not very informative customer service
Clarke P
September 30, 2026
Big selection, some items need to be ordered in, need appointment for service
Dameon P
September 11, 2026
I’m honestly pretty disappointed with my experience. I brought my PC in because I was having constant crashing and black screen issues while gaming. I ended up spending around $200 on the service, and after troubleshooting, I was told that my GPU had a hardware failure and basically couldn’t be fixed.
What really frustrated me is that after I brought the PC home, a friend was able to fix the issue by going into Registry Editor and increasing the graphics timeout setting. Since making that change, I haven’t had the crashing issue.
I understand that diagnosing PC problems can be difficult, and I know not every issue has an easy answer. But spending $200 and being told I had an unfixable hardware problem, only for the issue to be fixed with a Windows setting, was extremely frustrating.
I’m not trying to bash the employees personally, but I expected more thorough troubleshooting for what I paid. Unfortunately, I left the experience feeling like I spent $200 and was given the wrong diagnosis.