Hit or miss. Probably the worst Best Buy around. If I’m wandering around the tv area for 30 minutes, and no one comes up to me, they obviously don’t care to sell anything. Every other Best Buy I walk into, I am almost immediately asked if I need any help. The Best Buy on Mercantile Blvd is awful. I’ll still buy my 3 TV’s and sound bars I’m in the market for from Best Buy, but not from this one!
Response from Best Buy
January 23, 2025
Hi, Jason,
I share your disappointment with the length of time it took to get the someone to assist. I appreciate you bringing it to our attention. Please reach out to our support team with your name, phone number, email address and the date and time this occurred so that we can document what has taken place. To do so, send a private message or DM with the requested information to one of our official social media accounts listed below. Be sure to mention that you are responding to "Google Review 64721871".
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
Sincerely,
^Tina
Allyson F
January 17, 2025
Waited outside for 90 mins (front of line) for Pokémon card release when I was told they would be put out that day.
Only for them to sell all stock online!!!!!!
No employees told us until 5 minutes before the store opened.
Response from Best Buy
January 17, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to pick up my collectibles in store. many customers placed pre-orders for this release such that stock was limited in store. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64695963".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Had to go to Noblesville for decent service. We'll worth the trip. Our sales guy was very helpful. Took time to show us difference in tvs. Wish indianapolis stores were like this. And tv is perfect