Very helpful staff and nice store.
jeremy a
February 16, 2025
Don't bother placing a same day delivery, it won't be there, don't call for service they will lie and say it shipped the day after and then email you say they don't have it on hand at the store. So 3 days later still no product
Response from Best Buy
February 16, 2025
Hello there, Jeremy!
Thank you for taking the time to reach out on Google with a review. I can fully understand the desire to have your order delivered same day as intended, and the need for support throughout the process. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64820758 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Cheers,
^Ryan
Order on line got there very courteous im OTR DRIVER
Hit or miss. Probably the worst Best Buy around. If I’m wandering around the tv area for 30 minutes, and no one comes up to me, they obviously don’t care to sell anything. Every other Best Buy I walk into, I am almost immediately asked if I need any help. The Best Buy on Mercantile Blvd is awful. I’ll still buy my 3 TV’s and sound bars I’m in the market for from Best Buy, but not from this one!
Response from Best Buy
January 23, 2025
Hi, Jason,
I share your disappointment with the length of time it took to get the someone to assist. I appreciate you bringing it to our attention. Please reach out to our support team with your name, phone number, email address and the date and time this occurred so that we can document what has taken place. To do so, send a private message or DM with the requested information to one of our official social media accounts listed below. Be sure to mention that you are responding to "Google Review 64721871".
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
Sincerely,
^Tina