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Best Buy Richmond

3720 National Road E
Richmond, IN 47374
(765) 965-3649
Services Offered

Specialty Shops and Services

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Frequently Asked Questions About Best Buy Richmond

How do I check product availability at the Richmond Best Buy?
How do I check my order status?
My local Richmond Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Richmond stores’ holiday hours?

Recent Reviews

4.2
(1503 reviews)
Jessica G
August 19, 2024
3 out of 5
The shelves are not well stocked. Very little Xbox items. Ink for printers is bare. The one lady Tee made the best impression on me though. Super kind and wonderful personality.
Response from Best Buy
August 20, 2024
Hey there, Jessica. Thanks for reaching out and providing your review. We are disappointed to hear about your recent experience in our store regarding our stock levels. Can you please reach out to us on social media so we can assist and document your feedback? You can reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) and let us know that you are reaching out about your Google Review 64093685. Thanks, ^Connor
Bill N
August 08, 2024
5 out of 5
We received all the help we needed. Courteous, friendly and knowledgeable staff.
Todd A
August 04, 2024
5 out of 5
Larry always gets you set up for what you need.
Tina M
July 30, 2024
1 out of 5
IT IS ABSOLUTE B.S. THAT EVERY TIME YOU TRY TO CALL RICHMONDS STORE YOUR CALL GETS ROUTED OVERSEAS & THEY WANT YOUR PERSONAL INFO!! Get it together, BEST BUY!!!
Response from Best Buy
July 30, 2024
Hey there, Tina, Thanks for reaching out. I regret to hear that you had a disappointing experience with us. Were you able to get any help with this issue? If not, we would love to assist further. Can you please send us a private message with your full name, telephone number, and email address. I have provided links below to our social media pages. When reaching out, please be sure to mention your Google review. We look forward to speaking with you soon. Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) All the best, ^Jacob

About Best Buy Richmond

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