Best Buy Terre Haute

Love this place

Had the graphics card I needed in stock and ready to go!

Good experience.

I would give zero stars if I could. My son cracked the screen on his computer, so I called to make an appointment to get it fixed with the geek squad because I bought the #Warranty . I just spoke to somebody who barely spoke English, which normally doesn’t bother me but he told me I could pick the computer up in three days at the store. My son dropped the computer off, I’ve got a text message saying his appointment was canceled. Woke up this morning. Had a second text message saying his appointment was canceled so I called my local Best Buy and I spoke with a representative who was very kind and explained to me that actually they say 10 days for a broken screen and that’s just an estimate. It can take much longer if they have to order the parts in And that should’ve been properly explained to me as the cancellation text messages. Not sure why I’m getting those what is the point of something when you don’t know what’s going on with it because nobody explains things properly am I just supposed to intuitively know that it’s gonna take 10+ days to get this computer back , my son is online school. He can’t go without a computer. They’ll kick him out so I paid a bunch of money for a computer which granted he did break but now he can’t use for an extended period of time. Had I been told this upfront I would’ve taken it to a local repair shop and just paid the price to get it fixed same day or next day I’m so sick of these companies, outsourcing work to other countries who aren’t even doing their job correctly and explaining things the way they should do Best Buy