The most dreadful thing in the world is dealing with cell phones. Well, maybe not as terrible as waterboarding, colonoscopies, or Season 2 of Heroes, but pretty damn close. Dakota was our knight in shining armor, doing everything he could to make the experience not just bearable, but pleasant. You are a real one, Dakota.
Paid a lot for a camera to be installed in my vehicle due to not having enough time to install myself. Took work off just to go in and for them to let me know the person called in sick. No phone calls or nothing! Prices are too high and communication is even worse!
Response from Best Buy
March 12, 2026
Hello, thank you for taking the time to leave us a review. Having your installation canceled the same day is frustrating. Can you please reach out to us on Facebook (https://bby.me/l2sJaA), Twitter/X (https://bby.me/J5Psmu), or Instagram (https://bby.me/iBEMst) with more information about your experience? Please begin your message with "This is regarding my Google Review #128581".
Quick and employee was nice and helped me a lot on buying a new phone
Zachary B
February 07, 2026
Went in for an I pad for school, employees asked me what I was looking for I told them and they said okay, and turned around and started talking again. Wandered to the area where I thought they'd be and a gentleman named Josiah pointed me to where I needed to be, stood with me and gave me the best advice on what to buy and took care of my experience wholeheartedly. I value that more than my purchase... Made my day honestly. Thank you sir if you're reading this.