Stephen S
January 03, 2025
Staff was extremely helpful
Response from Best Buy
January 03, 2025
Hi, Stephen,
Thank you so much for sharing your review. We strive to provide a high level of service and are pleased to heard that you were able to get the assistance you needed. We would love to follow up and learn more about your visit.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64639299" in your message. Thanks!
Regards,
^April
Miranda H
December 24, 2024
Helpful staff decent prices
They had what we needed & on sale! Thankful! Plenty of parking though depending on the time of day, can have to park further from the entrance. They have a decent selection. A little nervous as just bought a new phone and we have bought 2 prior phones brand new that had thr IMEIs activated PRIOR to the date we purchased them and couldn't get anyone to ever make that right. Never did get the new phones we paid for. That was unfortunate and I dont think anyone knew what to do but theybwear ya down to where you just give up the fight. Hopeful to receive the new phone we just purchased, this time. The store in general can be pricey but electronics are and we're usually able tonfind a good deal on what were looking for. Thankful to have the in store option.
Response from Best Buy
December 17, 2024
Hello,
Thanks for sharing your feedback with us. Purchasing new phones can be exciting, though I understand not being able to get them, wouldn't be welcome. I'd be happy to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and either online order number or the Customer Service Pin Number from your store receipt. Please also refer to your "Google review case 64573570" in your message to us.
Sincerely,
^Melissa
Waited 30min for the sales people to quit visiting one another and talking
Response from Best Buy
December 12, 2024
Hello, David.
Thanks for reaching out and leaving us your feedback. We would like to document your experience as we are always looking to improve our services and operations. We would also like to help in any way possible. You can connect with a live representative through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #64549875. We look forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Regards,
^Jason