Sharon S
December 03, 2024
Seen the Geek Squad guys with phone troubles. Not many places service android phones, they tried to help but one phone was not salvageable. I also asked one of the sales staff in the mobile phone section for suggestions. He actually worked at it for 15-20 minutes for me. I may have to get a newer I-phone very soon.
Robert B
December 02, 2024
Curbside pickup is great. Fast and friendly
Easy peasy pick up! Ready and waiting, no lines!
ordered items online for pickup, even talked to a Best Buy worker who said they were in stock, and my order was cancelled and was said there was nothing in stock, I had a “secured invoice” and everything. Unprofessional
Response from Best Buy
November 30, 2024
Hi Lexi,
Thank you for sharing your feedback with us. I can understand how frustrating and disappointing it must have been to have your order canceled after being told the items were in stock. This is not the experience we want for our customers, and I’d like to help resolve this for you today.
Please reach out to us by sending a private message on one of Best Buy’s official social media accounts:
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, include your full name, phone number, and email, and mention that you’re reaching out regarding your "Google Review." Please also include the conversation number 64497864 so we can quickly identify and assist you.
Thank you again for bringing this to our attention. I look forward to assisting you further.
Best regards,
^Magee