Vance was amazing and so much help. Took time to help me and didn't make me feel rushed
John C. Is very knowledgeable and provided great service.
I had a minor issue with a on-line order open-box purchase. I brought it to the attention of the guy in customer service and he was extremely helpful. Fixed the issue with no drama. I'm big on principal and these guys did an amazing job. Best buy just stomped on Amazon by giving amazing customer service it a time everyone seems to have an issue doing their job. Thank you Best Buy
Not very knowledgeable of the sale that was going on. It's hard to find someone to help with questions. Once I did, they were polite and apologetic. Wish I had had a better selection than what was there. None the less, I'll be back at some point.
Response from Best Buy
November 09, 2024
Hello, John,
Thanks for reaching out and providing your feedback. Wanting to make a quick purchase is something that I can understand so I know how you feel. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64403723. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64403723
Thanks,
^Ezra