'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Valparaiso
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Valparaiso
How do I check product availability at the Valparaiso Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Valparaiso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Valparaiso stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Valparaiso Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1979 reviews)
Dylan S
April 10, 2025
1 out of 5
Awful customer service, and that’s if you can find someone to actually help you. This store has gone completely downhill. I’ve spent over $100,000 here over the last 4 years, and they still are rude and act annoyed when you ask for anything. One employee literally wouldn’t replace my screen protector, because another one put the wrong one on my phone, so I had to come back and talk to someone else. There’s still a few people there that aren’t completely incompetent, but I’ll just order things online or from somewhere else after the negative experiences I’ve had there. They used to go above and beyond for customers, but things have definitely changed. Don’t let them talk you into the membership, because it’s useless trying to get any support online, and they want to charge you to send someone out or charge you to replace items that are defective. I took a tv in the store to get replaced, and they refused to help me, so I had to deal with the online people for hours, just to get it replaced, and they still charged me for the service after I already paid $200 for the membership.
Response from Best Buy
April 10, 2025
Hello, Dylan
Your feedback on Google is appreciated. Feeling like the customer service has gone downhill over the recent years is concerning. We would like to hear more about recent experiences with the store. Please reach out through social media privately the links below. When you are reaching out mention "Google Review 65030595", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Josh
April 08, 2025
2 out of 5
Got a quick charger for in the car and an extender. The usb extender didn’t work.
Response from Best Buy
April 09, 2025
Hi, Josh,
We know it's frustrating when something new doesn't work. We'd like to assist if possible. Please send a private message on social media along with your name, phone number, and email. Please mention Google Review 65024402 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan
Michael S
April 05, 2025
5 out of 5
Dom the manager was fantastic in assisting me with my broken device. He got me in and out of the store in record time. BBY needs more leaders like him.👍
Stephen S
April 03, 2025
4 out of 5
Got an open box washer here with a 5 year protection on it. Insignia top load, $500 model. It's the second time I got this model. The last one almost lasted 6 years. Shame they don't make em like they used to. Good American models with 15 or even 20 year warranties. Either way, the staff were quick and courteous. The store had a leaky roof, but I walked away with what I wanted for $200 less than what I figured I'd pay.