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Best Buy Valparaiso
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Valparaiso
How do I check product availability at the Valparaiso Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Valparaiso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Valparaiso stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Valparaiso Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2036 reviews)
James T
December 06, 2025
1 out of 5
The manager “Jason” (bald head, garbage attitude) everyone else was very nice, very amicable… THE ONE STAR IS SOLEY FOR JASON. The airpod 4 is advertised online right now for 129.99 at Best Buy. IT IS ALSO ADVERTISED IN STORE ON THE SHELF FOR 129.99 he tried charging me 180$ for them. Would not honor the sticker price so I went to Meijer and bought them for 129.99…HIS REASONING FOR NOT HONORING THE PRICE ON THE SHELF AND ONLINE WAS….. “these are locked up behind a case and get shuffled around”… absolutely makes zero sense. Jason gets two thumbs down… DO BETTER BEST BUY.
Larry R
December 06, 2025
4 out of 5
Tried to buy Apple iPhonebut our plan is withTMobile
Gabriel H
December 01, 2025
1 out of 5
Ordered a dishwasher from here last week. Set the delivery date at the store. They sent confirmation texts on Friday, then again on Sunday saying they would call with delivery time. (Delivery window was ALLLL Day). I waited all morning, no call with delivery time. I called customer service who said they weren’t sure and to wait. So I did…. They never came. I canceled the order, but as someone who has spent thousands, if not tens of thousands over the years at Best Buy, I will not be coming back. You give a delivery window of ALLLL day, then don’t even show up?
Response from Best Buy
December 01, 2025
Hello,
Thank you for the review. We certainly understand your frustration with not receiving your delivery on scheduled. That is not the way we like to provide customer service.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 79533.
Fred S
December 01, 2025
1 out of 5
Asked for Customer Support over the phone, put on hold and never responded and they hung up on me. They do not want to talk to you on the phone
Response from Best Buy
December 01, 2025
Hi, Fred,
Thank you for taking the time to share this review here, although we hate hearing you had a poor time reaching support by phone. We would be happy to connect with you, and see if we can help out.
To get started, please send us a message on Facebook (https://bby.me/tuwwjw), Twitter/X (https://bby.me/o9381h), or Instagram (https://bby.me/12udwr). Please also include a note stating you are reaching out from a Google review by including this reference number: #79488. We look forward to hearing from you!