Melissa H
December 15, 2025
I recently visited Best Buy with the intent to make a return, and I was assisted by an employee named Chi. I am writing to highly commend him for his truly exceptional customer service.
Chi was incredibly understanding and empathetic as I explained my reason for the return. He demonstrated a genuinely caring attitude, taking the time to offer alternative solutions and explain the installation process.
His above-and-beyond help completely changed my mind I actually kept the item because of his assistance and reassurance.
Thank you, Chi!
Brady was super friendly and helpful. Nice people, always wanna help. Were looking at outdoor cameras to monitor our horses and Brady was very helpful helping us figure out the monthly subscription prices per company and such.
The manager “Jason” (bald head, garbage attitude) everyone else was very nice, very amicable… THE ONE STAR IS SOLEY FOR JASON. The airpod 4 is advertised online right now for 129.99 at Best Buy. IT IS ALSO ADVERTISED IN STORE ON THE SHELF FOR 129.99 he tried charging me 180$ for them. Would not honor the sticker price so I went to Meijer and bought them for 129.99…HIS REASONING FOR NOT HONORING THE PRICE ON THE SHELF AND ONLINE WAS….. “these are locked up behind a case and get shuffled around”… absolutely makes zero sense. Jason gets two thumbs down… DO BETTER BEST BUY.
Tried to buy Apple iPhonebut our plan is withTMobile