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Best Buy Valparaiso
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Valparaiso
How do I check product availability at the Valparaiso Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Valparaiso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Valparaiso stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Valparaiso Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2030 reviews)
Jill Z
November 15, 2025
1 out of 5
I see that I'm not the only one here to share my experience from today, as someone only two hours ago had the same thing happen to them. Went to make a return, and the older cashier (didn't get her name) was cold and dismissive. We told her we had an item to return without a receipt and without any effort to help, she flat out refused it. After we told her we had already looked up the return policy online, she reluctantly called over a manager (who was actually willing to help) and we finally got a resolution. Had we not been previously informed, we would've been offered zero help. Based on this interaction, we will be hesitant to come here again.
Response from Best Buy
November 15, 2025
Jill,
Thanks for sharing this with us. We understand how frustrating it can be to not have an item returned initially. Though we are happy to know that the manager was able to step in and assist, we'd like to document this to prevent situations like this in the future. Please send a private message that states you are responding to Google Review 69759 to one of our social media platforms that are listed below.
Facebook (https://bby.me/jem1uk)
Twitter/X (https://bby.me/t8ye8l)
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Levi W
November 15, 2025
1 out of 5
Will never go back to the Valpo Best Buy after today. Tried to do a return and the “customer service” associate, Carol was a nightmare to deal with. First, her attitude was appalling and beyond rude. She rolled her eyes after asking questions why she is denying the return so promptly, then proceeds to say “guess you’ll have to go to the manufacturer anyway, huh?” Real snarky after offering no assistance to my husband or I. Carol the entire time was just nasty to deal with giving 1 word answers and just attitude of a toddler. We purchased this item less than a week ago and she won’t honor any return policy they have printed on their counter. I’ve shopped Best Buy for years but that’s absolutely over. I’m currently on hold with customer service to cancel my rewards card and close my accounts. Clearly the management here lacks and it’s apparent in how the staff treat people and how filthy the store is. I can 100% see why everyone goes to Amazon now to avoid being treated like garbage by people in blue polos.
Violet U
November 07, 2025
5 out of 5
Clean store. It seems like almost half the items had a sign requiring me to ask an employee if they had any in stock which kind of made it a pain to browse.
kristopher l
November 05, 2025
1 out of 5
Was there yesterday 11/4/2025 and bought a pair of 200 dollar bose headphones to my shock when I when to use them today and realized they sold me an already open used pair that was still connected to someone's iPhone and they are junk extremely disappointed and upset for $200