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Best Buy Valparaiso
Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Valparaiso
How do I check product availability at the Valparaiso Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Valparaiso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Valparaiso stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Valparaiso Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2027 reviews)
David B
October 28, 2025
1 out of 5
I went online to Best Buy’s website to purchase a Digital Xbox Game Pass Core 12 Month Membership which was listed as being purchasable. When I got the code and went to redeem it, I was informed the Core Membership is no longer available and therefore it wanted to automatically convert to a 3 month Game Pass Ultimate membership. I specifically wanted the 12 months of Core membership because of the cheaper price, not the 3 months of Ultimate. I was also informed in the store that such a return could be made since I hadn’t completed redeeming the code. They told me that Best Buy customer service could help. Well I spoke to the manager Charity and was informed that since the item was listed “non returnable” when purchased that it was not possible to give me a refund. This is false advertising on Best Buy’s part and I should be able to get a refund. An item that no longer exists in reality should not be available for purchase on Best Buy’s website. I’m thinking a lawsuit is next on my list.
Alexias D
October 26, 2025
5 out of 5
Elliana and Chi were amazing!!! Best customer service around! Pay them more🤪
Adam K
October 19, 2025
1 out of 5
They improperly mounted my television causing it to fall out of the wall and break in the middle of the night. This was dismissed by every customer service representative at every level. This is Best Buy standing by their work.
Your social media team did NOTHING but tow the company line. Improper installation is perfectly acceptable by this company's standards.
Response from Best Buy
October 19, 2025
Good afternoon,
Thank you for taking the time to share this with us, We can understand having your TV fall like this, wouldn't be a welcome experience, especially when you've been unable to get a resolution for it. We'd be happy to look into this with you further. Please send a private message on one of our social media platforms, Facebook (https://bby.me/g4n7qc), Twitter/X (https://bby.me/5k1r14), or Instagram (https://bby.me/nvepvw), and mention your "Google review #57947" in your message.
Stacy L
October 17, 2025
5 out of 5
Friendly, knowledgeable, helpful