An exemplary service experience involving installation of Apple Car play. Its important to begin with the fact that another local service would NOT install my unit because it wasn't a major brand name. Their loss, and a gain for BestBuy and myself! First, the scheduling experience was fantastic with both live chat and text message reminders. Next, the service technician (Mike) has decades of experience and breezed through my installation with no problems and the final product is fantastic. This store and technician have already won my business for the next installation in my other vehicle. Simply delighted.
Ben and Kelly (spelling?) were both very helpful in helping me resolve an issue with a product I had previously purchased.
Ben took at least 20 minutes to work with me and was professional and patient throughout the entire process.
Thank you both!
Quick to help and spent time finding what I needed, great customer service
Amazing in store stock of Playstation headsets compared to KC locations.