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Best Buy Lawrence
Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Lawrence
How do I check product availability at the Lawrence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lawrence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lawrence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lawrence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1576 reviews)
Brian B
March 13, 2026
2 out of 5
Purchased Microsoft surface 2/14/2026. Bought customer care package to include transfer from previous unit. Substantial failure to transfer critical apps, including HP print, Dropbox. Don't often leave negative reviews, but this team earned it.
John P
February 10, 2026
4 out of 5
They did not have what I wanted.
J C
January 11, 2026
1 out of 5
Shady when it comes to phones. Barley carries unlocked and forces you to give access to carrier account to get a device tied to the carrier. Also, doesn't not give proper full disclosure on how to proccess trade ins after leaving.
If the system already accepted trade in and generated a shipping lable the trade in HAS to go to FedEx or UPS the carrier cant accept it as its already proccessed and you need to get a receipt for proof. Dropping the label and phone off at a carrier store doesn't give you a receipt to prove you traded it in.
Without proof if someone stole it from the store or from the mail carrier...etc you have no proof they even received it and it would be on you for the full financial responsibility of the new device loosing promotions.
Buyers beware!
Tom S
January 01, 2026
5 out of 5
Grest place to go.