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Best Buy Lawrence
Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Lawrence
How do I check product availability at the Lawrence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lawrence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lawrence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lawrence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1563 reviews)
Brian H
November 13, 2025
1 out of 5
Took 2 employees 20 minutes to find a key for a case. Did not feel welcomed at all. First employee said they'd help me in a bit since they were helping with somthing else. Waitied around 20 minutes to just find another employee who found someone with the key to said case.
Response from Best Buy
November 14, 2025
Hey there.
Thank you for your review, Brian. We can understand how you are feeling regarding this recent experience and not having felt welcomed. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/vyd5pm)
- Twitter/X (https://bby.me/xfo48v)
- Instagram (https://bby.me/z7jpa6)
When reaching out, please mention it is regarding your Google Review 68854.
Kindest Regards.
Mikayla L
November 01, 2025
5 out of 5
Daniel. B was extremely patient and very helpful. Great customer service!
Andrew L
October 25, 2025
5 out of 5
Great place with great service
Philip K
October 16, 2025
1 out of 5
So I don't usually shop at Best buy, mainly cuz I don't buy a lot of electronic type stuff, but I needed a video camera to place outside my apartment door and figured I'd take a chance with the hope that they might also be able to tell me how to hook it up. The guy that I bought it from told me that all I had to do was download the app and connect the app to the camera and then it would work. So I went home, downloaded the app, and of course found that I needed something called a Sync Modulator to get my camera to work. Now why the guy at Best buy didn't bother to mention that I would need this Sync Modulator I don't know but now I have to go back to Best buy and either buy this item by itself or just return the camera and go somewhere else where hopefully they can not only explain to me how to hook up one of their cameras but will also make sure I have everything I need for it before I leave the store. I think I'll go with the second choice.