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Best Buy Lawrence
Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Lawrence
How do I check product availability at the Lawrence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lawrence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lawrence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lawrence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1558 reviews)
EssCee K
October 13, 2025
5 out of 5
Title: THANK YOU!
Description: I was SO discouraged!! Purchased a "Ring" doorbell ...looking fwd to the fun of seeing visitors at the front door and responding even when not at home. THEN ... "discovered" that there was a ...hitch! Our wifi "strength" was not sufficient to let the doorbell operate as it should ... Useless as it was ... SO, purchased the NETGEAR AX1600 WiFi 6 Mesh Extender (EAX12) to solve the issue...then, however, saw that installing the device might be beyond my "tech device" abilities. I contacted Netgear Customer Service and was SO grateful for the EXCELLENT, patient, knowledgeable and courteous assistance I received!! The device was installed and NOW my Ring doorbell is working perfectly! 🙏🏼🙏🏼
Timothy M
October 12, 2025
3 out of 5
Inventory has shrunk so much, little reason to visit.
Zachary W
October 10, 2025
1 out of 5
I pre-ordered a game and figured it would be no big deal picking up the physical copy on release day. The pre-order came with a couple of digital freebies which added a little extra value.
Well when I went to pick it up, they said it wasn't "ready" and that they still needed to "pick" it. The game was right in front of me. The only thing they recommended was cancelling my order and buying it again at the counter. Thus forfeiting any digital extras that came along with the pre-order.
This wasn't a huge deal as they instructed me to call and explain the situation and it would be taken care of. So after 30 minutes on the phone, they explained to me that there was nothing they could do and I wasn't going to be getting the the digital extras DESPITE actually pre-ordering the game.
What an awful system. I don't even know who to blame. The obviously subpar pre-order system or the employees for not figuring out how to fill an order that's right in front of them.
Response from Best Buy
October 10, 2025
Hi, Zachary,
Thanks for taking the time to leave a review. I can understand expecting your preorder to be fulfilled as expected. I am disappointed to hear that this was not the case.
Please send us a private message on social media. Our team would be happy to look into this closer on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #54048” when messaging us.
Tierra B
October 09, 2025
5 out of 5
Eddie was super helpful! We appreciated his assistance with getting our new phones!