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Frequently Asked Questions About Best Buy Lawrence

How do I check product availability at the Lawrence Best Buy?
How do I check my order status?
My local Lawrence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lawrence stores’ holiday hours?

Recent Reviews

4.1
(1509 reviews)
Onat K
August 19, 2024
1 out of 5
Curbside pickup is a joke!
Response from Best Buy
August 19, 2024
Hi there, Onat, Thank you for reaching out to us here and for bringing your curbside order to our attention. I'd love to ensure that it's addressed further. To do so, please feel free to reach out to us via any of our Social Media platforms. To assist in directing you to our team, I've provided a few links below to our accounts. Please also add the number below to your message, as it will allow us to track your Google Review. 64091565 Thank you, and we look forward to hearing from you. ^Duncan Links: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
Michael B
August 15, 2024
1 out of 5
I understand if the sales person is working with another customer. With that being said - If I’m standing there for more than 5 minutes, and I am within 5 feet of you and you don’t even bother to acknowledge me, I will just buy what I need on Amazon.
Response from Best Buy
August 15, 2024
Hello, Michael, Thank you for reaching out to us here, and for taking the time to share your experience here with us. We understand how important excellent customer can be, and would like to take a closer look into this with you to address any concerns you may have! To continue, please contact us on Facebook: @BestBuy (http://facebook.com/BestBuy), Twitter/X: @BestBuySuport (http://twitter.com/BestBuySupport), or Instagram: @BestBuy (http://instagram.com/bestbuy) for further support. For quick assistance, please include your full name, email, phone number, and this review in your message. Thank you, ^Brandon
Laura F
August 05, 2024
1 out of 5
Typical bait and switch. Went in because a drive was on sale. It showed in stock. We get there, it's not there.
Response from Best Buy
August 05, 2024
Hi there, Laura. Thank you for sharing your feedback with us. We understand how frustrating it can be when the items you're looking for are not in stock, and we apologize for the inconvenience this has caused. We strive to maintain a wide selection of products and keep our inventory updated, but sometimes demand can outpace our supply. We're continuously working on improving our inventory management to better meet our customers' needs. If you're still looking for a specific product, please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, along with the conversation number 64033049. Additionally, please mention that this message is "In regards to my Google review" to help us quickly identify and assist you. Facebook: http://facebook.com/BestBuy Twitter/X: http://Twitter.com/BestBuySupport Instagram: http://instagram.com/Bestbuy Thank you for bringing this to our attention. Best regards, ^Magee
john c
August 04, 2024
2 out of 5
Not enough product on the shelves like there use to be.
Response from Best Buy
August 05, 2024
Hello and thanks for reaching out on Google, John. We understand the frustration when you cannot find the product you are looking for. We'd like to ensure this feedback gets into the right hands. Please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64030738. Kindly, ^Graham

About Best Buy Lawrence

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