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Frequently Asked Questions About Best Buy Lawrence

How do I check product availability at the Lawrence Best Buy?
How do I check my order status?
My local Lawrence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lawrence stores’ holiday hours?

Recent Reviews

4.0
(1604 reviews)
Rita M
October 22, 2026
1 out of 5
Tried to sell me extra price item
Response from Best Buy
October 22, 2026
Hello, Rita, Thank you for taking the time to share your feedback. We strive to provide excellent customer service and knowledgeable support, and we understand your recent store experience fell short of those expectations. Please send us a direct message through one of our social media channels, so we can take a closer look and assist you. Be sure to reference Google Review 241873 in your message. Instagram (https://bby.me/ydZpGY), X/Twitter (https://bby.me/jkhmO6) or Facebook (https://bby.me/xIng1N)
Terra K
October 19, 2026
5 out of 5
Very stressful evening for our family dealing with a broken IPhone. The kind folks at this Best Buy were able to help calm me down and get our phone wiped clean so that we could exchange it. Everything done in a very timely manner. I wish I would have gotten the employees names. I highly recommend them and would not hesitate to return for any of our future electronic or GeekSquad needs. Thank you! Thank you!!! Thank You!!!
Vanessa R
October 17, 2026
5 out of 5
Izzi and Angel were absolutely wonderful and incredibly patient in helping us get our new phones. They were both so kind, and their customer service was truly top-notch. We’re so grateful for their help and couldn’t have asked for a better experience!
Jeena
October 04, 2026
1 out of 5
If you’re gonna treat me like a criminal and give me attitude and follow me around you don’t deserve my money as an international student the stereotype about Americans is real and you’re stupid for it just disrespectful
Response from Best Buy
October 05, 2026
Hello, Thank you for the review. We always want to make our customers feel welcome, when shopping with us. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 230555

About Best Buy Lawrence

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