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Best Buy Lawrence
Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Lawrence
How do I check product availability at the Lawrence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lawrence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lawrence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lawrence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1550 reviews)
Melissa W
September 26, 2025
1 out of 5
Buyer beware! My washer, which is covered under a protection plan from Geek Squad, has been inoperable for almost a month. Last week, the evening before, Geek Squad's third-party repair company canceled due to "unforeseen circumstances". This appointment was rescheduled for 8 days later, for the third-party to arrive between 7a-7p. The day of (today), Best Buy called at noon to let me know that the repair was not going to occur because their third-party had "unforeseen circumstances" and the best that they could offer was a rescheduled appointment. Each time, I have moved appointments to accommodate. There is ZERO accountability for their third-party repair companies. Steer clear of the trap of their Geek Squad services. At this point, I could have found someone to service my washer quicker, but I paid money for this useless warranty. RIDICULOUS.
Response from Best Buy
September 26, 2025
Hello Melissa,
Thanks for reaching out and providing your feedback. We can certainly understand your frustration here regarding your washer. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/yi6re6), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 48269.
Kindest Regards.
Blackcar S
September 18, 2025
5 out of 5
Mr. Reed It’s always so personable and very friendly and helpful. I really enjoy shopping at this Best Buy and it makes me happy whenever I see that he’s working because I know that I’ll have an answer for whatever question I might have,
I also wanted to say thank you to Mr. Mike the stereo alarm installer. He really helped me out, but I need help with this drive cam. Thanks again Best Buy for having great People at your store.
Kailey U
September 09, 2025
5 out of 5
The front desk team member greeted me, listened to what I was looking for and referred me to Zak who took the time to help me research what adapters would work with my computer and even did some extra searching to find the most affordable option for me!
Elaine M
September 05, 2025
5 out of 5
They have a friendly and very helpful staff.