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Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Lawrence
How do I check product availability at the Lawrence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lawrence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lawrence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lawrence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1592 reviews)
lloyd w
June 16, 2026
1 out of 5
Dont buy the lifetime screen saver for phones!. I just went in to get it replaced and found they stopped making that screen protector ,I was upcharged $27.00 for a new so called "lifetime" and charged $8.00 to have it installed. Today I made my last purchase from Best Buy.
kara s
June 12, 2026
5 out of 5
5 stars to Daniel in the home entertainment section! He was a delight to work with and was very competent and helpful in picking out a tv that was right for us.
Chris H
May 04, 2026
5 out of 5
An exemplary service experience involving installation of Apple Car play. Its important to begin with the fact that another local service would NOT install my unit because it wasn't a major brand name. Their loss, and a gain for BestBuy and myself! First, the scheduling experience was fantastic with both live chat and text message reminders. Next, the service technician (Mike) has decades of experience and breezed through my installation with no problems and the final product is fantastic. This store and technician have already won my business for the next installation in my other vehicle. Simply delighted.
Campbell L
May 02, 2026
5 out of 5
Ben and Kelly (spelling?) were both very helpful in helping me resolve an issue with a product I had previously purchased.
Ben took at least 20 minutes to work with me and was professional and patient throughout the entire process.
Thank you both!