Frequently Asked Questions About Best Buy Lawrence
How do I check product availability at the Lawrence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lawrence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lawrence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lawrence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1545 reviews)
Richard J
August 18, 2025
4 out of 5
Location is easy to get in and out of. The employees are quick to help and knowledgeable. The selection is good. The only thing I dislike about this place is the checkout. There are a dozen people on the floor with little to do but only 1 register open. It takes longer to get through the checkout then it does to find what you're looking for. - 1⭐️
Runningelk C
August 16, 2025
5 out of 5
Awesome
Hannelore R
August 12, 2025
1 out of 5
So I'm walking to the store. I think there was one other customer in the store. There was literally five people that were working there standing around playing on their cell phones just scrolling around instead of paying attention to their customers. And then I went and asked for help. The girl that came to help me was really kind of put out with me because I didn't go for buying an watch phone. At that point she got really short with me. I don't think I will be doing any business at Best buy.
Response from Best Buy
August 12, 2025
Hello there.
Thanks for sharing your feedback with us here on Google. We know how important it is to get the help you need when shopping with us. If you still need some assistance, or have any other questions, please send a private message out to one of our live representatives through one of the social media platforms below. Be sure to reference your Google Review number 28315.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^ Jason
Joe D
August 05, 2025
5 out of 5
The automotive department is awesome, the guy running the car stereos needs a raise