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Best Buy Lawrence
Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Lawrence
How do I check product availability at the Lawrence Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lawrence Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lawrence stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lawrence Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1515 reviews)
Saturn
November 30, 2024
5 out of 5
Black Friday. We came in from Kansas City with a brand new defective laptop for exchange. My partner was in crutches and a kind young man at the front door offered to watch them as we got a wheelchair. When exchanging the laptop (brand new, defective fan) we were helped by a wonderful gentleman in the back who took great care of us, and allowed us to test out the new laptop before we left, clearing a space on a display table. If we lived in Lawrence, we would be coming to this Best Buy for our every need. Heck, we still might. Thanks, y'all!
Christal W
November 10, 2024
5 out of 5
Electronics are their game
Paula W
October 30, 2024
3 out of 5
I love the product. But putting their extra insurance on a product is not worth it. Sometimes you just get bad electronics and if you have to take that product back within the month. Your insurance goes with it, and they want you to repurchase it with your replacement. That's crap......
Response from Best Buy
October 30, 2024
Hello Paula,
I appreciate your feedback. I completely empathize with your concerns about our protection plans. Our goal is to simplify the process of replacing products, as it is often more economical than repurchasing the item without the protection plan.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
Onat K
August 19, 2024
1 out of 5
Curbside pickup is a joke!
Response from Best Buy
August 19, 2024
Hi there, Onat,
Thank you for reaching out to us here and for bringing your curbside order to our attention. I'd love to ensure that it's addressed further.
To do so, please feel free to reach out to us via any of our Social Media platforms. To assist in directing you to our team, I've provided a few links below to our accounts. Please also add the number below to your message, as it will allow us to track your Google Review.
64091565
Thank you, and we look forward to hearing from you.
^Duncan
Links: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)