Best Buy Manhattan

Let me say right now Mikaella is the main reason I’m leaving this glowing review. She was very nice and greeted me professionally and inquired if I wanted a gsp plan. When I bought MacBook Pro last year no one offered any kind of plan. I have faced a lot of rudeness at this store but also shoutout Rusty for being professional with customers. But let me say this again every other time I have come here I get treated badly. Im not going to shout into void and leave a bad review but acknowledge the people who keep you in business.

This isn’t so much about products or customer service, but it’s the way they promote Progressive Leasing and the way they make it sound like it’s a benefit when in fact, Progressive Leasing is predatory and dishonest. They hit your bank account and credit card. I’ve double paid a few times now but that doesn’t mean anything to them when I miss a payment because they never credited the extra money they took back to my account. Long story short, shame on Best Buy for encouraging your employees to promote a service that steals from your customers and screws up their entire credit profile in the process. I shop there regularly, but I can’t see that happening while you still offer those services just on principle. I want to add also that I had the cash to make my purchase outright and the employee talked me into leasing it instead. I wasn’t looking for any kind of financing. It’s my fault for buying into it, but it shouldn’t have been offered in the first place if I wasn’t asking. It shouldn’t be offered at all if you care about your customers coming back

I was looking for tv and I was very confused about it, Brennan help me a lot and actually answer all my questions patiently. Thank you Brennan.

Terrible service. I purchased a laptop three months ago at the Best Buy in Manhattan KS, but it was crushed during my travel on vacation overseas about one month later. After I was back home on May 7 and took the laptop to the store for repairs and the store wanted me to pay more than $250 for window system reinstalled, but I rejected the service.