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Frequently Asked Questions About Best Buy Manhattan

How do I check product availability at the Manhattan Best Buy?
How do I check my order status?
My local Manhattan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Manhattan stores’ holiday hours?

Recent Reviews

4.1
(1487 reviews)
Andrea R
July 20, 2025
5 out of 5
First time going to this Best Buy, and first time using pickup at Best Buy. The young lady that brought out my curbside pickup was so sweet and helpful! I wasn't sure where to park or how the process worked and she still brought my order across the parking lot with a smile on her face!!
darrell p
July 17, 2025
1 out of 5
This is NOT the place to go for any kind of advice or support. Unless you know exactly what you want and can walk in the store and pick it up and take it to the cashier I would definitely recommend you go someplace else. I walked into the store today at 1:00pm. There were hardly very few customers there. I went into the computer department and started looking around expecting to be approached by a salesperson. When that did not happen I went to the front of the store requesting help. I was told to go back to the computer department and someone would be with me. So I went back and stood around for another 5 or 10 minutes with out anyone coming to help. As I walked out of the store I walked past two associates neither of whom said a word. I don't think this place will be open for much longer. Deservedly so. 😥
Response from Best Buy
July 18, 2025
Darrell, Thank you for bringing this to our attention. This is definitely not the experience want for customers when they shop in our stores. So, that I can document this on a corporate level, please send a private message with your name, phone number, email address, and the date and time of your visit to one of the following: Facebook (https://bby.me/wfjc54), Twitter/X (https://bby.me/q8d1kc), or Instagram (https://bby.me/vrtd2e). Be sure to mention that you are responding to Google Review 17234. Sincerely, ^Tina
Luis D
July 16, 2025
5 out of 5
Me gusta la tienda porque tiene los productos para verlos y compararlos.
eric b
June 30, 2025
4 out of 5
Didnt have what I was looking for and was pretty empty. The staff was very helpful and friendly

About Best Buy Manhattan

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