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Services Offered
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Frequently Asked Questions About Best Buy Manhattan
How do I check product availability at the Manhattan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Manhattan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Manhattan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Manhattan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1476 reviews)
Dulan W
June 10, 2025
1 out of 5
I went into to return my graphics card as it was not working like it was suppose to do. The person helping me asked if we were going to get a different product and I told him yes. I went back to look and then came back to the front and asked him if he could order this item for me. He told me that he could not order it and that it will be a long time before they get the item back in store. I just went on to the website and was able to order the product if I want to and have it to my house or to the store by friday. They are not wanting to help the customers at all.
Angelique B
May 30, 2025
2 out of 5
Very small with limited stock.
Jeffrey T
April 24, 2025
1 out of 5
Absolute nightmare to deal with, it's impossible to get anybody on the phone at the actual store. Will constantly sell you things that won't work with your vehicle and then basically jerk you around about getting your money back. Complete waste of time. Avoid the store at all costs for anything to do with your car.
D
April 13, 2025
5 out of 5
Always a good experience here. The staff is friendly and the store is clean.