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Frequently Asked Questions About Best Buy Manhattan
How do I check product availability at the Manhattan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Manhattan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Manhattan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Manhattan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1487 reviews)
Andrea R
July 20, 2025
5 out of 5
First time going to this Best Buy, and first time using pickup at Best Buy. The young lady that brought out my curbside pickup was so sweet and helpful! I wasn't sure where to park or how the process worked and she still brought my order across the parking lot with a smile on her face!!
darrell p
July 17, 2025
1 out of 5
This is NOT the place to go for any kind of advice or support. Unless you know exactly what you want and can walk in the store and pick it up and take it to the cashier I would definitely recommend you go someplace else.
I walked into the store today at 1:00pm. There were hardly very few customers there. I went into the computer department and started looking around expecting to be approached by a salesperson. When that did not happen I went to the front of the store requesting help. I was told to go back to the computer department and someone would be with me. So I went back and stood around for another 5 or 10 minutes with out anyone coming to help. As I walked out of the store I walked past two associates neither of whom said a word. I don't think this place will be open for much longer. Deservedly so. 😥
Response from Best Buy
July 18, 2025
Darrell,
Thank you for bringing this to our attention. This is definitely not the experience want for customers when they shop in our stores. So, that I can document this on a corporate level, please send a private message with your name, phone number, email address, and the date and time of your visit to one of the following: Facebook (https://bby.me/wfjc54), Twitter/X (https://bby.me/q8d1kc), or Instagram (https://bby.me/vrtd2e). Be sure to mention that you are responding to Google Review 17234.
Sincerely,
^Tina
Luis D
July 16, 2025
5 out of 5
Me gusta la tienda porque tiene los productos para verlos y compararlos.
eric b
June 30, 2025
4 out of 5
Didnt have what I was looking for and was pretty empty. The staff was very helpful and friendly