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Best Buy Manhattan
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Frequently Asked Questions About Best Buy Manhattan
How do I check product availability at the Manhattan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Manhattan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Manhattan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Manhattan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1441 reviews)
Christy B
November 08, 2024
4 out of 5
Bought a Netgear router there two days ago with Brandon's help. When we tried to set it up, the app was spy ware and some lady with a heavy indian accent tried to sell us expensive services. We promptly shut down. When we took the router back to Best Buy, Brandon did help us a bunch and explained the dark app we stumbled into. Bad experience made better by him.
Dan L
November 08, 2024
5 out of 5
Jesus was very helpful and knowledgeable
Stan K
November 05, 2024
3 out of 5
Went to pay a bill only to find out that it goes to City Bank and not them.
Response from Best Buy
November 05, 2024
Hello, Stan,
Thank you for reaching out to us here, and taking the time to share your experience here with us. We are glad to hear you are a My Best Buy® Credit Card holder backed by Citi, and would be happy to take a closer look into any concerns you may have to ensure your feedback is documented with out team here. Please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64389210
regards,
^Brandon
Rachel P
November 03, 2024
1 out of 5
We will never buy from Best Buy again. We purchased five appliances and four of them were delivered damaged. Customer service was terrible and their third party delivery people weren’t any better. So disappointed and mad. They do not hold up to their customer service policy, all you get is bs. Oh and my appliances are still damaged.
Response from Best Buy
November 03, 2024
Hi, Rachel!
Purchasing appliances is a big deal, and I know it's important for these kinds of deliveries to go as expected. I hate to hear about the damage you experienced to four of your appliances, and we'd expect you to receive the best support following something like this. We'd like to follow up and assist.
To continue, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your private message with “This is in regards to my Google review 64383723” and share your full name, email, and phone number. You will be connected with a live agent within hours of operation.
Thank you,
^Allison