Best Buy Manhattan

Here’s a critical review draft based on your experience: I had an incredibly disappointing and unprofessional experience working at Best Buy. First and foremost, I was silently let go without any prior notice—no two-week heads-up, no meeting to discuss my performance or any issues. This lack of communication was not only unprofessional but showed a complete disregard for me as an employee. To make matters worse, I was placed in a position I did not sign up for, which added unnecessary stress and frustration. There was no effort to address my concerns or ensure I was working in a role that aligned with what I was hired for. It felt like management only cared about squeezing the most out of employees without any regard for their well-being. One of the most troubling aspects of my experience was the apparent focus on taking advantage of low-income customers. Employees were rewarded for running credit checks, even on individuals who clearly did not qualify for credit cards. This practice felt predatory and unethical, targeting vulnerable customers and prioritizing profits over fairness or integrity. Overall, the management seemed to care solely about money, with little to no regard for employees or customers. The workplace was chaotic, and the leadership's behavior was unprofessional at best. I cannot, in good conscience, recommend working for or supporting a company that operates in such a way.

Not very good help there

I purchased a computer from them and asked to have data transferred. They said it would take 1 day. They had my computer for 4 days and never communicated on how it was going and the number for the store takes you to a call center somewhere else and they say they will call you back and never did. I'm a 40 mile drive to store so I wasn't convenient to drive back and check everyday. I asked for refund on there charges for taking so long and lack of communication and they wouldn't. The business model of best buy has changed and it is for the worse. You folks are faster at responding on here then anytime else there were several calls to the call center you can review them and call me if you care too.

If we come in the store and Chris is not there, we will leave and try again another day when he is working. There is not ONE question he was unable to answer. We are about to set our son up for streaming and this was completely unfamiliar territory for us. He guided us through everything. His knowledge is unmatched and he got us exactly where we needed to be. We truly appreciate Chris like no other. He really makes us feel like our money is well spent. Chris has customers for life.