Frequently Asked Questions About Best Buy Manhattan
How do I check product availability at the Manhattan Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Manhattan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Manhattan stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Manhattan Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1548 reviews)
Jeffrey
August 04, 2026
4 out of 5
I had a pleasant shopping experienced as usual and a wide array to choose from and I got the item I wanted that was among the best sellers.
Tomás S
August 04, 2026
1 out of 5
DO NOT GET THEIR CARD. Their awful manager yelled at me for 10$!! Their card is trash. You can’t use your points unless you’re at the exact amount of your purchase. Ridiculous. Asked the manager for help and he started yelling at me. Never coming here again
OneAboveAll
August 01, 2026
2 out of 5
Was talking to a guys at the car stereo area and he was very nice and answered all my questions. Then he told me, to wait and he will help me go get the stereo installer to help answer some of my question and help set me up to get one installed. He left and never came back. I waited an hour and still no one came. This was the second time it happened to me at this store.
Response from Best Buy
August 01, 2026
Thanks for sharing this review. We’re concerned to hear about this experience and that the service you received didn’t meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/v2k0IQ), Twitter/X (https://bby.me/onPLlG), or Instagram (https://bby.me/geZMSQ). Please include the Google Review reference number #196562 when reaching out.
Mazee P
July 10, 2026
5 out of 5
Purchased an IPad from Best Buy the other day and had a great experience. The guy who helped me was named JJ. He was super patient with my kids, answered all my questions and seemed to care that I get the best product for my needs. I appreciated the help because I am not knowledgeable at all with technology. I would highly recommend buying from this Best Buy.