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Frequently Asked Questions About Best Buy Manhattan

How do I check product availability at the Manhattan Best Buy?
How do I check my order status?
My local Manhattan Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Manhattan stores’ holiday hours?

Recent Reviews

4.1
(1520 reviews)
David F
December 21, 2025
2 out of 5
Bought a TV that was open box but in excellent condition according to website description took it out at home (40min drive) and was missing tv mount screws and frame was coming off TV at the top. Chat with support and they wouldn't send some one to pick it up or replace it so had to drive back another 40min to get a brand new one that was about $30 more in price. So I was out in gas money and lost money in the tv saved originally.
Response from Best Buy
December 21, 2025
Hi, there. Receiving something not in the ideal condition is concerning to hear. We would like the chance to document this for you and assist if needed. If you have a minute, please feel free to reach out to us on Facebook (https://bby.me/ztdcdj), Twitter/X (https://bby.me/obxmde), or Instagram (https://bby.me/o6iw0q). When reaching out, please mention Google Review number 92525. Thank you.
Shianne
December 11, 2025
1 out of 5
I have to say tonight was the worst experience I’ve ever had at Best Buy. I went in looking for a specific item and it happened to have a sale tag on it because it was open box. It didn’t ring up the sale price and they claimed someone mislabeled it and wouldn’t honor the price of the tag on the item. Manager was extremely rude and said there was nothing they could do for me with a snarky attitude
Anotherman I
November 10, 2025
5 out of 5
This locations was very good, associates are very attentive, polite and knowledgeable of the products they sell.
Joe P
November 09, 2025
5 out of 5
This is one of the better locations. Clean, friendly and attentive staff. Always has what I'm looking for in store.

About Best Buy Manhattan

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