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Best Buy Overland Park

11525 Metcalf Ave
Overland Park, KS 66210
(913) 663-1291

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Frequently Asked Questions About Best Buy Overland Park

How do I check product availability at the Overland Park Best Buy?
How do I check my order status?
My local Overland Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Overland Park stores’ holiday hours?

Recent Reviews

4.0
(3157 reviews)
allen s
September 11, 2024
5 out of 5
Unlike some Best Buy’s- the associates where very helpful and even eager to help us with looking for our items needed. Great experience…..this time
Jeff S
August 23, 2024
3 out of 5
The staff on duty were super helpful. Not enough staff.
Response from Best Buy
August 24, 2024
Hi, Jeff, Glad that we were able to help you in store. I can understand that not having enough help can be difficult. Please let us know if you have any questions or concerns that we can assist you with by reaching out to us on any of our Social Media Profiles below with review 64109981. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Thanks, ^Tommy
Enrique O
August 16, 2024
5 out of 5
Exelente tienda siempre encuentras lo que ocupas
Debbie H
August 16, 2024
3 out of 5
Went looking for a smart watch. Limited selection And the one I really wanted to see wasn't there. So I'm also looking for a new coffee maker, so I thought I would look while I was in the store. I don't need or want a Keurig or a coffee grinder or espresso machine. Just a basic coffee maker. No joy at Best Buy that day. Also I realized no store personnel greeted me, or asked if they could help. Basically just ignored. Disappointed.
Response from Best Buy
August 16, 2024
Hello, Debbie, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve, I you can, please connect with us through social media you can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review number 64081277. Looking forward to hearing from you! Thanks, ^Ezra

About Best Buy Overland Park

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