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Best Buy Overland Park
11525 Metcalf Ave
Overland Park, KS 66210
Services Offered
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Frequently Asked Questions About Best Buy Overland Park
How do I check product availability at the Overland Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Overland Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Overland Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Overland Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3157 reviews)
allen s
September 11, 2024
5 out of 5
Unlike some Best Buy’s- the associates where very helpful and even eager to help us with looking for our items needed. Great experience…..this time
Jeff S
August 23, 2024
3 out of 5
The staff on duty were super helpful. Not enough staff.
Response from Best Buy
August 24, 2024
Hi, Jeff,
Glad that we were able to help you in store. I can understand that not having enough help can be difficult. Please let us know if you have any questions or concerns that we can assist you with by reaching out to us on any of our Social Media Profiles below with review 64109981.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Thanks,
^Tommy
Enrique O
August 16, 2024
5 out of 5
Exelente tienda siempre encuentras lo que ocupas
Debbie H
August 16, 2024
3 out of 5
Went looking for a smart watch. Limited selection And the one I really wanted to see wasn't there. So I'm also looking for a new coffee maker, so I thought I would look while I was in the store. I don't need or want a Keurig or a coffee grinder or espresso machine. Just a basic coffee maker. No joy at Best Buy that day. Also I realized no store personnel greeted me, or asked if they could help. Basically just ignored. Disappointed.
Response from Best Buy
August 16, 2024
Hello, Debbie,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve, I you can, please connect with us through social media you can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review number 64081277. Looking forward to hearing from you!
Thanks,
^Ezra