Frequently Asked Questions About Best Buy Overland Park
How do I check product availability at the Overland Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Overland Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Overland Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Overland Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3440 reviews)
Roger C
August 12, 2026
3 out of 5
Needed a new fitness tracker. Had a $10 off mailer I was sent. Cashier scanned it and had receipt emailed to me. Get home and discovered the $10 wasn't taken off. The store isn't convenient to me and I could have ordered same item from Walnart cheaper even if I got the discount. Live and learn.
Response from Best Buy
August 12, 2026
Roger,
We understand how pricing is important and can imagine your disappointment with discovering that the discount was not provided during your transaction. We'd be happy to take a look into this and see what's possible. Please send a private message to one of the links below and reference "Google Review 20229".
Facebook (https://bby.me/LoFY3P)
Twitter/X (https://bby.me/p6DAQA)
Instagram (https://bby.me/C5vmle Buy)
Pat M
August 09, 2026
5 out of 5
I just did curbside pickup for a dryer. Couldn't have gone any smoother. Very helpful team. Very easy transaction how they recommended
Zubair S
August 08, 2026
5 out of 5
Great service and staffs are always kind in this location..
Angelica H
August 04, 2026
1 out of 5
Everything too expensive. I know brands they carry are good quality but, no thanks. I will sti k to walmart
Response from Best Buy
August 04, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.