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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Oak Park
How do I check product availability at the Oak Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oak Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oak Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oak Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4336 reviews)
James H
November 03, 2025
5 out of 5
I just went in to pick up an online order but the door person and the counter person were both extremely nice and friendly. Order was prepared perfectly and ready on time
victor a
November 03, 2025
5 out of 5
Awesome help like all ways
Travis
November 02, 2025
1 out of 5
Purchased a product, the Hyperice Venom 2, via delivery in NEW condition (not open box). It came in a condition that was clearly used. The Velcro had all kinds of stuff on it and the product was stained lol pretty ridiculous this was sold as “new”.
Response from Best Buy
November 03, 2025
Hello,
Thanks for sharing this with us. We can understand finding that the new item you ordered appearing to have been used, isn't a welcome sight. We'd be happy to review this with you to see how we can assist.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/01oyua), Twitter/X (https://bby.me/obxb30), or Instagram (https://bby.me/qxz1c1), and mention your "Google review #63777" in your message.
Dick B
October 27, 2025
1 out of 5
The sales people were absolutely clueless on products and options. If I go back, I'll go to Metcalf and try an alternative person. Only the tech guys had knowledge about anything.
Response from Best Buy
October 28, 2025
Hi there,
Thanks for sharing this review with us here. We’re concerned to hear about this experience, and that the service you received from us didn’t meet expectations, which we understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/c83h59), Twitter/X (https://bby.me/lfyk6d), or Instagram (https://bby.me/txiigw). Please include the Google Review reference number #61462 when reaching out.