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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Oak Park
How do I check product availability at the Oak Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oak Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oak Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oak Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4282 reviews)
Seralign S
July 31, 2025
5 out of 5
Excellent
Adrian T
July 28, 2025
1 out of 5
Terrible customer service
Response from Best Buy
July 28, 2025
Hello Adrian,
Thank you for the review. . As a consumer myself, I always expect to receive great service, which is what we want for all customers who visit our retail stores.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/gdi8t1), Twitter/X (https://bby.me/vtc7k3), or Instagram (https://bby.me/ia2obi). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 21570.
Regards,
^ Kristy
Jennifer G
July 27, 2025
5 out of 5
Helpful staff at this store. I was picking up a printer that I bought online and the person who helped me took a moment to explain that printers can develop connectivity issues over time and gave me tips on how to improve it (connect the printer directly to the router - mind blown). They also have every brand of gift card you can think of, which is great for times when you want to give a physical card like during the holidays.
selesta c
July 24, 2025
1 out of 5
Terrible customer service , the lady working the customer service desk provided me with completely wrong information according to the lady working the call center. The manager didn’t even take the time to come to the desk when requested. Overall worst experience and I will never be back.
Response from Best Buy
July 24, 2025
Good Afternoon, Selesta.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We can understand how frustrating it can be to be provided with conflicting information. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#19827" for reference. You can find us here:
Twitter(X):
https://bby.me/btttae
Facebook:
https://bby.me/kb8ysk
Instagram:
https://bby.me/smrpig
Kind Regards,
^Trey