Frequently Asked Questions About Best Buy Oak Park
How do I check product availability at the Oak Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oak Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oak Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oak Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4370 reviews)
Family T
January 05, 2026
5 out of 5
Always helpful.
John G
January 04, 2026
1 out of 5
Could not get help from sales clerk
Response from Best Buy
January 04, 2026
Hello, John,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service. We’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/r3zo74), X/Twitter (https://bby.me/p5fxcs) or Facebook (https://bby.me/5l52dy) with the full details of your situation. Also add Google Review 100322.
Judah P
January 02, 2026
5 out of 5
I was in the store less than 5 minutes to get what I wanted. As soon as I walked into the store I saw an associate his name was Brandon. I showed him a screenshot of what I was looking for, the Blue Parrot M300-XT SE Bluetooth headset. He told me to wait right there while he looked at his computer for the location of this product. Less than 2 minutes later he walked back to meet me with the product in his hand and took me to the counter where I could also get the extended service warranty added to this product. Thanks to Brandon for his quick and outstanding service because I have many errands to do today so I appreciate him!
Tommy D
December 31, 2025
1 out of 5
Do not expect to get your items on time. Was supposed to have a package delivered next day. The day it was supposed to arrive it updated to 1-4 days...not what was agreed on...keep in mind the store I purchased it from is only 3 hours away from my house.
Update: 3 days after the supposed delivery date, the package has not left the facility. Contacted customer support again and they were absolutely no help.
Response from Best Buy
December 31, 2025
We understand the frustration when your order is taking longer than expected to arrive. For assistance, please reach out to us in a private message on Facebook (https://bby.me/w414kz), Twitter/X (https://bby.me/64pdhz), or Instagram (https://bby.me/cubofm), and mention your Google review, 98322.