Dude calling sucks. Ai bot to “help” over the phone. Didn’t help, told me to find it online and then hung up.
Response from Best Buy
July 03, 2026
Hello, Thomas,
Thank you for taking the time to leave feedback for us regarding your recent experience. I can understand wanting accurate support when calling in.
So that we can assist with your inquiry, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/wiJooZ), X (https://bby.me/kOxLGU), or Instagram (https://bby.me/xbeihJ).
Please be sure to mention “Google review #181891” in your message.
We look forward to assisting you!
Very disappointing customer service. My wife and I waited for more than 15 minutes, and I asked several times for assistance, but no one responded or acknowledged us. We felt ignored and disrespected. I hope the management improves customer service so other customers don’t have the same experience.
Response from Best Buy
July 02, 2026
Hi, Belal,
Thank you for taking the time to reach out on Google with a review. We can fully understand the desire for attentive support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #181435 in your message. You can find us here:
Facebook (https://bby.me/YuadH6)
Twitter/X (https://bby.me/KbhbDA)
Instagram (https://bby.me/sjoV6S).
Staff is completely clueless. No inventory on hand, just a complete waste of my time. No wonder they are all closing. Buy online from a store that actually wants business.
Tardan demasiado en atenderte