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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Oak Park
How do I check product availability at the Oak Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oak Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oak Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oak Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4384 reviews)
Bridget V
February 28, 2026
3 out of 5
Always problematic getting folks on the phone.
Response from Best Buy
February 28, 2026
Hello there, Bridget!
We definitely understand the desire to speak with someone over the phone, when needed. We would love to hear about your experience. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #124010 in your message. You can find us here:
Facebook (https://bby.me/d948jn)
Twitter/X (https://bby.me/qbx8sz)
Instagram (https://bby.me/gg5doa)
We hope to hear from you!
Joseph S
February 26, 2026
4 out of 5
Good customer service. The computer that I bought had a problem so I returned it. The return went very efficiently, no hassle.
Bruce L
February 25, 2026
1 out of 5
I was there on 2/25/26 at 11:00 AM. The store had more employees than customers. Some employees were wandering around, a group of four employees were huddled together discussing guns, and one of the employes was counting widgets or something...I was there for 20 minutes and NOT A SINGLE EMPLOYEE even acknowledged my presence there. It's too bad, because I was there to actually buy something. It should not be up to the customer to have to chase down somebody for help...it ain't Walmart! I will now buy what I need from someone else. SALE LOST DUE TO INDIFFERENCE.
Response from Best Buy
February 25, 2026
Hello, Bruce,
Thank you for sharing your concerns with your experience and not getting support in store at Overland Park, KS. We would be glad to assist you if you would like to get support with making a purchase or filing a complaint. Please reach out to us on any of our social media profiles below with Review 121727.
Facebook (https://bby.me/qtzvwv)
Twitter/X (https://bby.me/kwlwbr)
Instagram (https://bby.me/xzmvnp)
Mariah O
February 14, 2026
1 out of 5
Not sure how everyone else in these reviews can’t get someone to help them. I literally can’t go 45 seconds in this store without a sales person asking me if I need anything. It’s actually super annoying. I’ve worked in retail and I think it’s pretty obvious when someone looks like they need help or not. After the 8th person (seriously) came up to me within 15 minutes, I got out of there.