Best Buy Oak Park

Best Buy stores are not as well stocked as they used to be, pre-covid. However, this location seems better than many others. The 55" TV I ordered was in stock and quickly available for pick up. They had me pull up and brought the TV out and loaded it into the SUV within just a few minutes. Nice selection of products online with some competitive prices. It's the small items like cables and add on peripherals that are sometimes a bit expensive. Having the best buy credit card helps with frequent gift card rewards for doing my shopping other places. I just wish the gift card rewards did not expire so fast. It's hard to save up for a big item purchase in only 45 days (or less than 30 days on some promos of bonus reward gift cards.) I have increased my threshold for issuing gift cards from $5 to $10. That should help. It was super easy online to cash in banked points for gift cards as well. They arrived in my digital cart very quickly. I'm sure their regular gift cards last longer. Staff was helpful and friendly. Plenty of parking. Store and parking area were clean. We'll definitely be back.

👍🏾👍🏾

Received attentive and informed assistance on our electronic selection. Geek squad help with technical issues.

My husband has a drone business and took his drone in for repair replacement. What was supposed to be a 48 hr turn around has been 3 weeks. It is storm season and the amount of money he has lost waiting for his drone literally takes food off the table. They have yet to remedy the situation and said they’d refund in store credit. We have not seen that yet either tho. Just hours of being on hold and no remedy. At this point it just feels like they stole his drone given they won’t give him money back, or even give him any other drone from a different store or otherwise. This is insane and I don’t understand how this problem is even possible.