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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Oak Park
How do I check product availability at the Oak Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oak Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oak Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oak Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4329 reviews)
Dick B
October 27, 2025
1 out of 5
The sales people were absolutely clueless on products and options. If I go back, I'll go to Metcalf and try an alternative person. Only the tech guys had knowledge about anything.
Response from Best Buy
October 28, 2025
Hi there,
Thanks for sharing this review with us here. We’re concerned to hear about this experience, and that the service you received from us didn’t meet expectations, which we understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/c83h59), Twitter/X (https://bby.me/lfyk6d), or Instagram (https://bby.me/txiigw). Please include the Google Review reference number #61462 when reaching out.
Mitchell C
October 26, 2025
2 out of 5
Do not go here unless you feel like being harassed. I went to purchase a simple adapter cord for my computer and during the time was in there, I was stopped by 12 employees wanting to know what I was looking for and one who indicated that I could not properly pick out my own cord. Next time, I will just order it off of Amazon.
Mike G
October 24, 2025
5 out of 5
We had a great experience at Best Buy!! We are relocating from Wichita, Kansas to Olathe Kansas, and therefore needed a whole house full of TV’s….we bought 3!!
Shack in the Tv/Elec area of the store was Very Knowledgable and helped steer us in all the right directions!! Thank you Best Buy & Shack
Rich S
October 18, 2025
1 out of 5
These people don't even have knowledge of the products they are selling/installing. I drove here from Sedalia, dropped my car off, and received a call 2 hours later saying they couldn't install the remote start, that I had called and asked questions to verify that the remote start was compatible with my vehicle. I was told yes, it was compatible, prior to purchase and scheduling the appointment. Very frustrating and a total waste of time and gas. I definitely don't recommend them for remote start installation. They then said they would refund my money, so I decided I wanted to buy a pair of Sonos surround speakers and a pair of stands. The refund took too long to return to the card and caused me to spend an additional $80, because the slow refund caused me to miss the sale price. Cutting up the card, paying the speakers off and never returning to Best Buy again.
Response from Best Buy
October 19, 2025
Hi,
It is frustrating to have spent all that time to not having an installation completed. Let's discuss this matter, connect with us on social media private links. When doing so mention review #57687.
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