Do NOT have anything installed in your vehicle at this location . I just spent a significant amount of money to get a radio installed on Saturday and it stopped working by TUESDAY! I bring my car back to the installation place and the guy working there (wasn’t the guy that installed it) told me that he “didn’t know what to tell me and that he was busy!” He then said that I could book an appointment for them to look at it , but they were booked until 4 pm on Friday! I then asked if they could see if there was another store that I could take it and guy told me that I could call around and see!!!! Additionally, if I take it somewhere else to have them look at it; I would be voiding their “warranty !” I am appalled and looking at what my legal options are because I have to work on Friday and I depend on the navigation system in my vehicle and the hands free conversation. I can’t even get my money back and they recycled my old radio. I should’ve followed my gut and avoided Best Buy like the plague… .
Response from Best Buy
September 08, 2026
Hello Byon,
Thank you for reaching out to us and informing us of your experience. We can certainly understand having a newly installed radio stop working within a few days is understandably concerning. We would like the opportunity to review your installation and service experience in more detail. Please reach out to us on any of our social media profiles below with Review 219753.
Facebook ( https://bby.me/g9e6IU)
X ( https://bby.me/NojMml)
Instagram ( https://bby.me/ECckqP)
Simeon D
September 08, 2026
The sales person in the computer section did a great job asking question and giving options. Made my elderly parents feel very taken care of.
Natalie K
September 05, 2026
It’s very large, lots to offer and the sales associates are very helpful and kind.
Dorothy H
September 01, 2026
They were friendly and nice and patience.