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Frequently Asked Questions About Best Buy Topeka

How do I check product availability at the Topeka Best Buy?
How do I check my order status?
My local Topeka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Topeka stores’ holiday hours?

Recent Reviews

4.0
(2034 reviews)
Herb H
February 18, 2026
5 out of 5
Best Buy always takes great care of me. I am a devoted fan!
Jesse S
February 10, 2026
1 out of 5
If you buy a refrigerator from Best Buy, beware. Noticed the refrigerator wasn’t Cooling very good a couple weeks after I bought it they’re enough it was above 45° It was still under warranty. Geek squad came by to repair. It ended up not having the parts. Next appointment said they still didn’t have the parts and I would have to wait three weeks To see if I could do an exchange. Worst customer service ever will never buy another refrigerator from Best Buy again
Response from Best Buy
February 10, 2026
Hello, thank you for leaving us a review. The refrigerator is the most important appliance in the kitchen, getting it fixed is important. Can you please reach out to us on Facebook (https://bby.me/16cihd), Twitter/X (https://bby.me/e6ov88), or Instagram (https://bby.me/fd03ls) with more information about your experience? Please begin your message with "This is regarding my Google Review #115536".
Andy
February 06, 2026
1 out of 5
Just terrible! Long wait for help and apparently under staffed. Would not go back!
Response from Best Buy
February 06, 2026
Good Afternoon, Andy, We absolutely understand how you are feeling after an unexpectedly long wait to get assistance. We would be happy to connect with you and work to assist you with any concerns you have. Please feel free to send us a private message on social media, so we can help. - Facebook (https://bby.me/00uly5) - Twitter/X (https://bby.me/t822jz) - Instagram (https://bby.me/u2qos4)
RitaMarieWeiss
February 06, 2026
5 out of 5
Wonderful homemade pizza!!

About Best Buy Topeka

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