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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Topeka
How do I check product availability at the Topeka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Topeka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Topeka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Topeka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2013 reviews)
Amy T
February 24, 2026
3 out of 5
Customer service wasn't very good. Had to find someone to help
Response from Best Buy
February 24, 2026
Good Evening, Amy,
We would love to learn more about your experience and work to better assist you. Please start by sending us a private message with your Google review case ID, so we can help: #121418.
- Facebook (https://bby.me/asjmi4)
- Twitter/X (https://bby.me/i51ryj)
- Instagram (https://bby.me/53q26t)
Linda
February 23, 2026
1 out of 5
Been trying to find a place to recycle 2 old TV's. On was a 19 inch and the other was a 24 inch tv. According to their web sight and the AI phone response, neither would cost me to leave them there. I took them over this morning and it cost me $60.00 dollars to leave them. I was told by an employee, it cost where ever I would take them. OK! #1 Why didn't the web sight say that and #2, the AI phone conversation. And that is another thing. Businesses are going to AI phone systems instead of having people to answer the phones. Service is going out the window. If I would have been able to talk to a real person, MAYBE that person would have explained it to me over the phone. No SERVICE!! Will not ever go back to Best Buy for anything.
Response from Best Buy
February 23, 2026
Hello, Linda,
Thank you for leaving a review. It can be frustrating to find out that there is a charge to recycle items. The charges depend on the local municipality that the store is located. Stores are required to follow local recycling laws and fees. If you'd like to formally document your experience, please send a private message on social media and include Google Review 120949 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Michael A
February 21, 2026
5 out of 5
Helpfully. Good place to get sports and TCG cards.
Jesse S
February 10, 2026
1 out of 5
If you buy a refrigerator from Best Buy, beware. Noticed the refrigerator wasn’t Cooling very good a couple weeks after I bought it they’re enough it was above 45° It was still under warranty. Geek squad came by to repair. It ended up not having the parts. Next appointment said they still didn’t have the parts and I would have to wait three weeks To see if I could do an exchange. Worst customer service ever will never buy another refrigerator from Best Buy again
Response from Best Buy
February 10, 2026
Hello, thank you for leaving us a review. The refrigerator is the most important appliance in the kitchen, getting it fixed is important. Can you please reach out to us on Facebook (https://bby.me/16cihd), Twitter/X (https://bby.me/e6ov88), or Instagram (https://bby.me/fd03ls) with more information about your experience? Please begin your message with "This is regarding my Google Review #115536".