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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Topeka
How do I check product availability at the Topeka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Topeka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Topeka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Topeka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1964 reviews)
john w
April 08, 2025
1 out of 5
Service for geek squad has been extremely poor. Was told my iPad would be a 3 day turn around and it’s 10 days, no update on the service order other than the day I dropped it off for repair. All covered under AppleCare+.
Called customer service for computers/iPads and spoke to a rep Luis. He was the most rudest person that I have ever had in the phone telling me I am wrong and I told him the site tells me the status. He couldn’t provide me a status. I requested his supervisor and he put me on hold for almost an hour! Poor service very disappointed!
Response from Best Buy
April 08, 2025
Hello there, John!
Thank you for taking the time to reach out on Google with a review. As someone who had their computer worked on recently, I can fully understand the desire to have your iPad back as quick as possible. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 65023617 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Cheers,
^Ryan
Ron N
March 27, 2025
5 out of 5
I was greeted immediately and asked what I was looking for. I was directed to an area and told an associate would right with me. Indeed he was, took me right to the product I needed and I was in and out in under three minutes!!!!
Monique S
March 25, 2025
1 out of 5
Disappointed, they didn't had what i needed. A S8 12' tablet cover.
Response from Best Buy
March 25, 2025
Hello Monique,
Thank you for taking the time to write to us regarding your experience during your visit to one of our stores. We try to provide several shopping options for our customers. I'd like more details to see how I can be of assistance.
For assistance, please send us your details through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy), or Facebook (https://www.facebook.com/bestbuy). Please send us a private message, and include your full name, phone number, email address, and the store location you visited. Please also add Google Review 64968059. We look forward to your response.
Sincerely,
^Deysha
Zach K
March 24, 2025
5 out of 5
Noah Ekis was incredibly helpful in getting me a new monitor, and our entire interaction felt genuine and conversational. He was great and deserves a raise for sure!