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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Topeka
How do I check product availability at the Topeka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Topeka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Topeka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Topeka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2069 reviews)
JJ D
July 14, 2026
1 out of 5
We are from North Texas but traveling through Kansas on our drive home and went into the Topeka Best Buy to shop for a TV. We found their store very unorganized. We specifically wanted a Samsung TV that was on the wkly sale. Upon entering the store, we spied the big Samsung sign it the back but as we walked toward it we found TVs, even Samsungs, scattered throughout instead of neatly & easily organized for the customer to shop in one general area. Once we found the one we'd seen online (no where near the Samsung sign) & got through all the upsale garbage the Best Buy associate tried on us we proceeded to check out with him. My husband, asked for a Military discount which we were told they do not give. When he asked to talk to a Manager, the early 20's kid in the TV dept told us he is the Manager. I'm certain he was fibbing about that! I guess our Best Buy Stores are Better in Texas because they are much better organized; the associates are great to advise about features, differences, important facts you should know but NEVER try to upsale you & apparently, they value their Veterans much more as we've always received a discount when we ask. DO BETTER TOPEKA BEST BUY!!
Response from Best Buy
July 14, 2026
Good Afternoon, JJ,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience in store while looking for a TV at the right price. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #187419" for reference. You can find us here:
Twitter(X):
https://bby.me/kQCStZ
Facebook:
https://bby.me/kBET95
Instagram:
https://bby.me/PUPS4N.
Jacob P
June 28, 2026
1 out of 5
I'd give it zero stars if that was an option. I tried calling them to see if a product was in stock, and the stupid AI phone system wouldn't let me speak to a human.
This company deserves to go out of business at the bare minimum.
Response from Best Buy
June 28, 2026
Thanks for sharing this review. We're concerned to hear you didn't receive the help you needed when calling in. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/z35y2l), Twitter/X (https://bby.me/YieHRP), or Instagram (https://bby.me/jlXM76). Please include the Google Review reference number #179545 when reaching out.
Cathryne K
June 27, 2026
5 out of 5
I have been to this Best Buy plenty of times and the customer service was non-existent, but today, Kail (I'm not sure how to spell his name, pronounced Kale) and Aiden were SO helpful and patient as I was helping my very persnickety elderly mom find a computer.
Eric G
June 25, 2026
5 out of 5
Ordered online, walked in and out with my tv on less than 3 minutes