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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Topeka
How do I check product availability at the Topeka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Topeka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Topeka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Topeka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2015 reviews)
İç G
November 25, 2025
1 out of 5
I've been waiting here for four days, don't come, calm down.
Response from Best Buy
November 26, 2025
Hello there!
Thank you for taking the time to reach out on Google with a review. We can definitely understand the desire for support in a timely manner. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #75161 in your message. You can find us here:
Facebook (https://bby.me/tei3og)
Twitter/X (https://bby.me/tlnsd3)
Instagram (https://bby.me/9rlrl1)
Jason V
November 20, 2025
3 out of 5
It's just what you expect from a Best Buy. They greet you, for the most part, ask if you need help about 5 times, prices seem a little steep, and a small clearance or refurbished area. Didn't hate the experience, but wasn't blown away.
Billy J
November 16, 2025
1 out of 5
Very poor variety
Response from Best Buy
November 16, 2025
Good morning,
Thanks for leaving your review. We understand not finding a variety of items that you're looking for, isn't ideal. We do offer our expanded assortment on https://bby.me/128d7k. That said, we'd love to learn more about your visit and where we can improve.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/vi83ls), Twitter/X (https://bby.me/v18qrf), or Instagram (https://bby.me/dgyfbz). Please also refer to your "Google review #69953" in your message.
Diana G
November 11, 2025
1 out of 5
Purchased a major appliance from the Topeka location. Was lied to by the salesman about the delivery timeframe. Was given a four (4) hour window of when to expect delivery. Waited 3.75 hours before calling and getting someone in Asia who transferred me to someone in Guatemala and was then told that the delivery needs rescheduled. I have no idea why nor do I have my range. However, they have over $ 4,000 of our money. Don’t order from this store. They do not accept phone calls and you cannot speak to anyone at the store on the phone. I just learned that my order was not picked up for delivery because it was not there when they picked up items for delivery today. They did not have the courtesy to let me know that. They phoned yesterday to schedule today’s delivery! I had to wait all morning and then call to get that bit of news! I will not get my stove for another week! Not happy about this.