Great place to grab your electrics
Jimmy helped me get a new monitor. He was wonderful.
Sadly, I am not even able to give Best Buy a NEGATIVE 10 due to piss poor customer service. I made a purchase at Best Buy and have had nothing but problems trying to reach anybody that speaks or understands the ENGLISH language. I have reached people in other countries all over the world and the same goes with their online chat.
When I have tried to get a replacement part, all they want to do is sell me another new item. If I wanted to buy another new item, I would do that. When I do, it will not be from BEST BUY.
Per the folks who answer the phones now, the stores do NOT accept any calls from customers. GOOD WAY TO LOSE CUSTOMERS.
I would not recommend this store to anybody due to the lack of customer service from their call center when you call and press the option to speak to the store and get some other place in TIMBUKTU. Their call center staff and online chat folks are even worse. They do not seem to care about the customers. SHAME ON BEST BUY!