Yvonne D
December 09, 2025
Had to replace my screen cover.
If no one knows.... You can pay for a warranty on your screen protectors and replace as long as you have the same phone.
Kerri-Ann B
December 09, 2025
The initial experience after ordering our tv in store on 11/22/25 was an absolute nightmare. It was a Black Friday sale that was not available in store and we were told it would be delivered to us by 12/02/25. After multiple cancelled and rescheduled deliveries by Best Buy, being told it was on back order, and our order being cancelled by a store associate without us asking, we finally received the tv on 12/06/25. Thank you to the manager DJ for getting us in touch with internal customer service so that we could receive compensation for all the issues that we had. You were kind and understanding and turned a bad situation around for us.
Response from Best Buy
December 09, 2025
Hi,
Sorry to hear that you had a hard time with your delivery. Glad to see that DJ was able to assist you. If you would like to discuss this matter. Please feel free to connect with us on social media. Mention review #84472.
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Raymond J
December 01, 2025
Pretty much standard Best Buy layout. The only drawback is this particular location doesn't have any Samsung mice.
I've been waiting here for four days, don't come, calm down.
Response from Best Buy
November 26, 2025
Hello there!
Thank you for taking the time to reach out on Google with a review. We can definitely understand the desire for support in a timely manner. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #75161 in your message. You can find us here:
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