How do I check product availability at the Topeka Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Topeka Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Topeka stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Topeka Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2043 reviews)
Desmund C
April 11, 2026
5 out of 5
Trenton was cool as a whistle helped in trade In my apple watch I had sitting around today! Good dude with exceptional customer service skills even when it was getting busy around 11amish
Shawn D
April 11, 2026
3 out of 5
Didn't have much of what I was looking for as far as electronics for radar detectors.
Rachael V
April 08, 2026
2 out of 5
Employees were very friendly which is wonderful. But their website says that computer screen repair is $84.95 plus parts. I went ahead and added the fine print so everyone could see their are exceptions but not unless they find something later. But I brought my computer in to get repaired and the service tech said it was going to be $84.95 for a diagnostic and then they would call me for a quote on the work and parts. It's a cracked screen. It doesn't need a diagnostic test. I couldn't find the pictures I am posting while in the store but I asked about it and he said not that cost was for the diagnostic and the work would be quoted later. Very frustrated. Couldn't find the information on the app or phone web version. Had to do full version but I had already left the store. Would be one star but like I said employees were friendly and it's not their fault the store doesn't follow their website for price.
Response from Best Buy
April 09, 2026
Hello!
Thank you for your review. We understand the importance of clear communication when interacting with us, and appreciate you taking the time to share your experience.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/DE7W5p, Instagram: https://bby.me/bmjTDc, Twitter/X: https://bby.me/PtbeM0. Be sure to mention your Google review 139842.
Joslyn P
April 06, 2026
5 out of 5
To the employee who enjoyed seeing me buy hello kitty island adventure because you didn’t know if it actually existed due to that one scene from South Park and wanted to know what I thought of it, it’s adorable and I love it very much