Customer service makes me glad Amazon exists
Waited around for any kind of help to buy a laptop. Asked for assistance but the guy said it wasn’t his department. After waiting around for 45 minutes for the help he said he’d call for, I just left.
Response from Best Buy
April 28, 2026
Hi,
We understand your frustration for not receiving any help or customer service to try and make a purchase. Allow us to hear more about this experience. Mention review #146918 when connecting on a social media link.
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Didnt have what I needed (a reasonably priced tv or a good phone case for the S26 Ultra). However, the staff were helpful, recommended walmart down the road for the TV and recommended target for the phone case.
In short, they're probably not going to have what you need, but if you are new to the area, they will point you to the right store.
Trenton was cool as a whistle helped in trade In my apple watch I had sitting around today! Good dude with exceptional customer service skills even when it was getting busy around 11amish