Frequently Asked Questions About Best Buy East Wichita
How do I check product availability at the East Wichita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Wichita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Wichita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3741 reviews)
paul k
March 31, 2026
1 out of 5
Ordered online. Ended up canceling order after waiting 10 minutes with no assistance. 1pm on a Tuesday. It was not busy and there wasn’t anyone being helped up front
Response from Best Buy
March 31, 2026
Hi, Paul,
Thanks for taking the time to leave a review. I can certainly understand expecting timely assistance when coming in to our store.
Please send us a private message on social media if you would like to further discuss this matter. We would be happy to help you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Be sure to mention the phrase “Google review #136990” when reaching out to us.
Diego C
March 28, 2026
4 out of 5
It's Best Buy, if you need to look at the reviews then you have bigger issues.
pat w
March 24, 2026
1 out of 5
Pushy sales people. I bought a TV in store that they said was in stock. Had me pull my truck up to then tell me they where wrong and I would have to drive across town to get the TV.
Anthony R
March 24, 2026
3 out of 5
Walla around see all the things you can't afford or need to heavily finance... They do have good deals sometimes I won't lie