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Frequently Asked Questions About Best Buy East Wichita

How do I check product availability at the East Wichita Best Buy?
How do I check my order status?
My local East Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy East Wichita stores’ holiday hours?

Recent Reviews

4.2
(3481 reviews)
Mete O
October 10, 2024
1 out of 5
Recently I was checking out at this location and I had the misfortune of being "assisted" by a rude young man. The employee was a young Hispanic man with glasses and he made me very uncomfortable with his attitude and off-putting personality. I will not return for fear of interacting with him again. Instead, I will go to the other Best Buy.
Trachelle
October 08, 2024
3 out of 5
So expensive
Response from Best Buy
October 08, 2024
Hello, Thank you for your review. As an individual who prioritizes budget management, I appreciate your concerns regarding our pricing. We provide several options to assist with costs, including a Price Match Guarantee, which can be found at our website. Additionally, we offer the Best Buy Credit Card, which allows customers to earn rewards and access interest-free financing options. I have copied the link for further review. Price Match Guarantee: https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002 Best Buy Credit Card: https://www.bestbuy.com/site/misc/financing-rewards/pcmcat102500050032.c?id=pcmcat102500050032 We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Regards, ^Kristy
Michael T
October 04, 2024
1 out of 5
Their phone customer service stinks. Two people helping out one customer there are other customer standing around waiting for assistance and they don’t bother asking if you if you need any help. I would definitely suggest going somewhere else because you are wasting your time coming here.
Response from Best Buy
October 04, 2024
Hi, Michael, We appreciate having you share your review with us. We strive to provide quality service to as many visitors as possible and understand this recent visit missed the mark. We would like the opportunity to follow up with you and learn more about what transpired. We would be grateful to have you connect with us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64274841" in your message. Thanks! Regards, ^April
Waldo J
October 01, 2024
5 out of 5
Perfect quality

About Best Buy East Wichita

bestbuy.com