header_logo

More to Explore

Frequently Asked Questions About Best Buy East Wichita

How do I check product availability at the East Wichita Best Buy?
How do I check my order status?
My local East Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy East Wichita stores’ holiday hours?

Recent Reviews

4.2
(3758 reviews)
Josh P
May 12, 2026
4 out of 5
Great selection will great help. Knowledgeable staff!
Austin S
May 10, 2026
1 out of 5
When I bought my phone here I wasn't offered geek squad protection like you're supposed to be when you buy a new device here so now I'm stuck without the protection I wanted to have
Response from Best Buy
May 11, 2026
Hello, Austin, We appreciate you taking the time to share your feedback with us regarding your experience. Getting a new phone is meant to be really exciting. We try to pride ourselves in ensuring we provide great customer service. Let’s get this looked into further for you. First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/sNbKnF), X/Twitter (https://bby.me/zBQyvR) or Facebook (https://bby.me/uJvXnV) with the details of your experience. Also add Google Review 151012. We look forward to hearing from you.
Bob
May 05, 2026
1 out of 5
They upsold me on a accidental damage protection plan on a Alienware monitor. The monitor quit working so I returned it. this was supposed to be an over-the-counter trade yet geek squad looked straight in my eyes and told me that that protection plan never existed even though it showed up in the Best buy app as the active plan. Then they still tried to deny it. It wasn't until after I told them I was going to contact the Kansas attorney general that they actually honored the plan that I paid extra for. I wouldn't say don't shop at Best buy, but beware of their protection plans. Geek squad are either liars or they've been told from management not to honor these which is the worst customer service I've ever seen in my life.
Response from Best Buy
May 05, 2026
Hi Bob, Thank you for your review. We appreciate you taking the time to share feedback as it helps us continue to improve. To formally document your concerns, please feel free to connect with us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 148994 in the details. ^Pre
Oscar R
April 25, 2026
5 out of 5
Excelente amabilidad de las personas que trabajan ai

About Best Buy East Wichita

bestbuy.com