Frequently Asked Questions About Best Buy East Wichita
How do I check product availability at the East Wichita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Wichita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Wichita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3656 reviews)
Josh B
September 12, 2025
1 out of 5
Terrible customer service
Response from Best Buy
September 12, 2025
Hello, Josh,
Thank you for leaving us a review. It saddens me to hear that your recent experience was not a positive one. I can certainly understand receiving courteous customer service. At Best Buy, we strive to ensure all of our customer have a positive experience. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #42645” when reaching out on social media.
Thank you,
^Ruby
Audrey G
September 11, 2025
5 out of 5
The sales staff is really helpful. They were patient with my questions and helped me choose the best product
Alvin E
September 10, 2025
5 out of 5
If you ever need a new phone and want the best experience go in and see Lucy. She was wonderful recovered all my data that I couldn't and had no hope of getting back.
Jason S
September 09, 2025
5 out of 5
Went in looking for a laptop and hit the jackpot! Laptops of all kinds and prices that really made my selection difficult until an employee promptly helped me. I would name the person who helped me, but it was the entire team of 4 or 5 people that helped in the procurement of my new computer.