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Best Buy Northwest Wichita
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Northwest Wichita
How do I check product availability at the Northwest Wichita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northwest Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northwest Wichita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northwest Wichita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2285 reviews)
Frank T
July 24, 2025
4 out of 5
Had the Geek Squad scratching their heads over a tech question that my 19 year old daughter answered before they could.
Wanda S
July 07, 2025
5 out of 5
My husband and I walked into Best Buy to look at phones and Andy the young man who helped us gave us and educated us phones… Andy is the one you want to talk to if you’re interested in purchasing phones! He’s knowledgeable and explains in a way that us older folks can understand. Good job to the one who hired such a competent young man! He’s the kinda worker that’ll make it wherever he’s hired!!
kati r
July 07, 2025
1 out of 5
I purchased a camera system and paid for the installation and they never showed up to install my cameras. They kept rescheduling my appointment. Worst experience ever and I will not use them again!
Ashkan A
July 02, 2025
1 out of 5
You get two reviews because I made two trips Got it?, here we go: “Yesterday, I was informed by a Best Buy employee that VPN routers were available in-store, only to find the store closed upon arrival. I returned the following morning, where I was told they were not in stock, nor available online, despite me finding them on the Best Buy website. The inconsistency and lack of product knowledge was concerning. I was met with rudeness when addressing this with another employee, and even the headquarters call was unprofessionally handled. This experience has been frustrating and reflects poorly on Best Buy’s customer service standards.”