header_logo

More to Explore

Frequently Asked Questions About Best Buy Northwest Wichita

How do I check product availability at the Northwest Wichita Best Buy?
How do I check my order status?
My local Northwest Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Northwest Wichita stores’ holiday hours?

Recent Reviews

4.1
(2382 reviews)
Mike M
March 11, 2026
1 out of 5
85 inch Samsung TV, 5 year warranty, 6 months old no picture no sound. Service call took 10 days to verify in 5 minutes what help desk did. Then order parts and return 10 days later to install parts. Worst buy Warranty service repair time is unsatisfactory, Can't call store. I have to drive across town to talk to the manager I once worked with, to complain one tech supports Wichita 2 days week. And request a second pair of hands to take mounted TV down for repair. WORST BUY service 😒
Response from Best Buy
March 11, 2026
Hello there. We can understand being frustrated with your TV repair. If you are still needing help, please don't hesitate to reach out to us on social media. Please be sure to include your review number, 128222, in your message. We look forward to hearing from you. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
Chris B
March 10, 2026
5 out of 5
Seemed relatively clean n organized staff not slacking off must of been asked by 5 different people if I needed help
Emily R
March 07, 2026
5 out of 5
Full of friendly staff. Jackson helped us pick out our fire Tv and Switch 2 thanks!
Montravian R
March 04, 2026
5 out of 5
Needed a item and ordered it online and was ready to get as soon as I got there

About Best Buy Northwest Wichita

bestbuy.com