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Best Buy Northwest Wichita
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Northwest Wichita
How do I check product availability at the Northwest Wichita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northwest Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northwest Wichita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northwest Wichita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2199 reviews)
Shannon C
November 12, 2024
3 out of 5
Feel misled as we keep getting told different things when we go.
Response from Best Buy
November 13, 2024
Hi Shannon,
Thank you for sharing your experience with us. It’s truly important to us that our customers receive consistent information, and I can understand how frustrating it must be to feel misled. I’d love the chance to look into this for you today. Please connect with us by sending a private message on one of the following platforms: Facebook at www.facebook.com/BestBuy, Twitter/X at www.twitter.com/BestBuySupport, or Instagram at www.instagram.com/BestBuy. In your message, kindly include your full name, phone number, and email, and please mention that you're reaching out regarding your "Google Review" with conversation number 64420410 so we can quickly identify and assist you. Thanks again for reaching out, and I look forward to helping you with this.
Best regards,
^Magee
Rachel C
November 11, 2024
5 out of 5
I came in for a computer repair of a 7 year old laptop. They advised me that they cannot replace the charging port due to the model of the computer connecting the charging port to the motherboard. I ended up getting a new laptop, and they transferred my data. The transfer was complete much sooner than they estimated! My new laptop works great, and I may go to a specialized repair shop to get the old one fixed.
Vitamin K
November 07, 2024
1 out of 5
Walked in yesterday evening to get help ordering a washer and dryer and they refused to help. They guy at the front radios for someone to assist me and the workers were all standing at the register on their phone and talking. I even heard the only female employee over there say "I'm not doing it. Washer and dryers take too long". And here I am a customer just trying to make a purchase yet was refused service because they were "not in the mood" to sell me a washer and dryer. Unbelievable. If you don't come here early in the day don't bother with the evening crowd. They will literally turn service away based on their mood.
Time in: between 5:30-5:50pm review the cameras please!
Response from Best Buy
November 07, 2024
Hello, K,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64397542. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64397542
Thanks,
^Ezra
thmbat
November 04, 2024
5 out of 5
Got what I went in for at a great price