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Best Buy Northwest Wichita
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Northwest Wichita
How do I check product availability at the Northwest Wichita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northwest Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northwest Wichita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northwest Wichita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2241 reviews)
savyh20
March 22, 2025
5 out of 5
Everlearn was very nice
Chris L
March 19, 2025
1 out of 5
I would give these guys a negative 5 if I could. I have a college student at Sterling College and we purchased a lap top for him this summer in Texas at Bestbuy. A month ago,He did a simple windows update that caused the screen not to come on after the upgrade, the computer would work when attached to a montior. After we tried to fix it over the phone, He went to this location explained up happened and asked for help and where willing to pay the hourly rate for help. He is 650 miles from home and needed this for school. The geek squad people looked at it for 30 seconds, handed it back to him and accused him of breaking it. When there was absolutely no evidence of damage. Then told him to call Lenovo. All because we didn't by a extended warranty. This crap is the exact reason I don't buy there extended warranties. Bestbuy either sends it off to a subcontractors or holds onto it for weeks at a time. He then went to the other best buy in town and believe it or not they would even look at it. I picked it up brought it back home, did a quick Google search and had it fixed in 10 minutes, it was a little tricky, but any alleged computer expert should been able to figure it out.
Our family has spent $10,000"s of thousands of dollars over the years at Best Buy but couldn't spend 10 minutes to help my son. And I would have happily paid their hourly rate to help, but they just blew him off and accused him of breaking it and told him to call Lenovo. I would hope experts like the geek squad can use Google and common sense, but I guess not. At best this just horrible customer service and you know for sure that thier commercials are lies. The geek squad is absolutely useless and I am sure they will just blow this off. Once I finish paying off my Bestbuy card, I will never set foot I Bestbuy again.
Response from Best Buy
March 20, 2025
Hello there, Chris!
Thank you for taking the time to reach out on Google with a review. As someone who needed computer repair recently, I can fully understand the desire for friendly support in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64948319 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan
Chris E
March 16, 2025
5 out of 5
Went to pickup a gaming PC over the weekend, and I wasn't even in that store for 15 mins before I was walking out with exactly what I wanted! Great service, and great prices.
Lavetta k
March 13, 2025
5 out of 5
Hayden was great.