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Best Buy Northwest Wichita
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Northwest Wichita
How do I check product availability at the Northwest Wichita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northwest Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northwest Wichita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northwest Wichita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2325 reviews)
Hadden T
October 28, 2025
3 out of 5
If you need help with your phone just go to see AT&T directly. The grand majority of the crew for it here has no clue what to do if it’s not a basic purchase.
Robert A
October 26, 2025
5 out of 5
It was a very nice experience. The staff wasn't pushy. They were very knowledgeable, answering our questions and making sure we understood some of the technical issues. Our purchase was very smooth and to the point. Very quick, professional and courteous.
Shawn T
October 23, 2025
1 out of 5
We were just in the store, we left something in the store, we remember the name of the associate. Their "call center" refused to connect me, gonna have to drive there. This is outrageous, should have went elsewhere, you should too!
Response from Best Buy
October 23, 2025
Good Evening, Shawn,
We absolutely understand how you are feeling after being unable to connect with the store team regarding an item left in store. We would be happy to connect with you and review this with you. Please feel free to send us a private message on social media, so we can help. Be sure to include your Google review case ID in your message: #59465.
- Facebook (https://bby.me/g1sijz)
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McKenna
October 23, 2025
1 out of 5
Wish I could leave 0 stars! Absolutely awful experience and a complete waste of time and gas. I brought in my pc tower to Geek Squad to get some diagnostics ran and so I’d know what I need to buy. Frosty was “taking care” of me, but the attitude and amount of disgusted looks over my older tower. Even after diagnosing it, all I was getting was short half-assed answers. I was sold a ram stick for laptop to put in my pc. For someone working in the tech support AND for me bringing everything in, THEY DO NOT KNOW WHAT THEY ARE TALKING ABOUT. DONT waste your time and just go to Ribbit.
Response from Best Buy
October 23, 2025
Hello, McKenna,
Thank you for reaching out to us and sharing your feedback here. We Understand how important excellent customer support can be, and we would be happy to take a closer look into this with you to document your feedback for improvement. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 59328.
Facebook (https://bby.me/i9cpbk)
Twitter/X (https://bby.me/vmdfj8)
Instagram (https://bby.me/ut0s6y)
We look forward to assisting you there.