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Frequently Asked Questions About Best Buy Northwest Wichita

How do I check product availability at the Northwest Wichita Best Buy?
How do I check my order status?
My local Northwest Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Northwest Wichita stores’ holiday hours?

Recent Reviews

4.1
(2285 reviews)
Frank T
July 24, 2025
4 out of 5
Had the Geek Squad scratching their heads over a tech question that my 19 year old daughter answered before they could.
Wanda S
July 07, 2025
5 out of 5
My husband and I walked into Best Buy to look at phones and Andy the young man who helped us gave us and educated us phones… Andy is the one you want to talk to if you’re interested in purchasing phones! He’s knowledgeable and explains in a way that us older folks can understand. Good job to the one who hired such a competent young man! He’s the kinda worker that’ll make it wherever he’s hired!!
kati r
July 07, 2025
1 out of 5
I purchased a camera system and paid for the installation and they never showed up to install my cameras. They kept rescheduling my appointment. Worst experience ever and I will not use them again!
Ashkan A
July 02, 2025
1 out of 5
You get two reviews because I made two trips Got it?, here we go: “Yesterday, I was informed by a Best Buy employee that VPN routers were available in-store, only to find the store closed upon arrival. I returned the following morning, where I was told they were not in stock, nor available online, despite me finding them on the Best Buy website. The inconsistency and lack of product knowledge was concerning. I was met with rudeness when addressing this with another employee, and even the headquarters call was unprofessionally handled. This experience has been frustrating and reflects poorly on Best Buy’s customer service standards.”

About Best Buy Northwest Wichita

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