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Best Buy Northwest Wichita
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Northwest Wichita
How do I check product availability at the Northwest Wichita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northwest Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northwest Wichita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northwest Wichita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2410 reviews)
Roberto R
June 09, 2026
1 out of 5
Worst Customer Service I have received at any Best Buy yet, Lady in the front door for returns was Rude and was Doing too much with her comments about my return, these people should not be in customer Service with attitudes like that ,
Response from Best Buy
June 09, 2026
Hello Roberto,
We never want to hear that you felt you were treated rudely and can understand how you feel. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #170734 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/pJuQJu)
• Twitter/X (https://bby.me/eR8VIE)
• Instagram (https://bby.me/cB7G9X)
Olivia S
June 08, 2026
1 out of 5
Best buy store is great but when you call, it’s absolutely awful!!! You never can get contacted to the actual store. Nobody speaks English and it’s very hard to get good service. Very disappointing and it makes me not want to deal with Bestbuy at all.
Response from Best Buy
June 08, 2026
Hello Olivia,
We can see why you’d be upset it you could not connect with an associate, and we’re really grateful you took the time to share your experience with us. We'd like to see if we can help. To connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #170334 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/7e4tyx)
• Twitter/X (https://bby.me/bhImNC)
• Instagram (https://bby.me/5S5n9N)
Lenny
May 27, 2026
4 out of 5
Feels like an upgrade when I'm at Bestbuy.
Josh W
May 11, 2026
5 out of 5
I found the laptop I wanted right away. Good Service and quick check out.